The decor throughout the property is just lovely. Very well done. Makes your stay very comfortable. The hotel is very very clean. The pool itself is a little dated but it was still enjoyable to swim and hang out there. There are plenty of places to sit and lounge. You can also order snacks and cocktails. The hotel has as a beautiful restaurant on the property. The cost of the hotel is very reasonable.

Lunch not offered and snacks at the pool are very limited. We felt the bed was low and not very comfortable. But overall the room and bathroom was very comfortable and decorated very cute! We did like the food and selections better at the former restaurant Naomi Park compared to the present Little Clam.

The staff was kind and friendly, easy check-in, especially considering that it was the jazz festival weekend and they were very busy. The restaurant staff remembered my name and my order all three times that I dined at the bar. Alex, Ryan and Kaitlyn were great! I highly recommend the squashed cucumber salad! Shaniel in housekeeping kept my room clean, supplied and comfortable each day. The decor was great. The pool was nice. I will definitely stay again next year.

There was nothing that I did not find 100% to my liking. My weekend went perfectly.

The cleanliness and vinyl floors were nice. You could visibly see how clean they were. Shower products smelled divine and were local. Bought some for home online. The ability to bring my large dog was the reason I chose Wayfinder. Parking was ample, there are areas to walk the dog, apparently there is a pool onsite that I may have missed or is outside and closed this time of year (March). I was grateful to have breakfast & coffee on-site in the morning.

A couple cons- no bureau in the bedroom. A longer stay would’ve created a challenge to share 5 hangers between two people. Really the only suggestion I have. Was a little pricey at $600+ for two nights, with $100 of that dog fees. If rates go up in the summer I wouldn’t be able to afford to stay again.

The one thing that I would love to highlight is the customer service. The staff at Wayfinder impressed me to the point that I chose to write a Google Review. Even though it was extremely late at night and I could tell the staff were slammed during Labor Day weekend, Lisa and Emre especially treated me and my family with empathy, patience, and efficiency in solving the predicaments I presented. I don’t expect things to be perfect off the bat because we are all human, but I do have high expectations regarding the effort staff put in to solve the presented problems. The general manager also did a fantastic job at handling my frustrations. He deescalated the situation and my frustrations while also keeping his calm when explaining his resolution. Also, the decor was very trendy and nice. The drink voucher to enjoy the new lounge was also a nice touch. However, the customer service is what stands out because that is what made my family’s stay here worthwhile.

Being transparent, the layout was the biggest problem. I would say that the mismatched design and confusing hallway system can be off-putting for patrons. I would say that blocking off certain areas that are unfinished or make the stay look less cohesive would leave a better impression on the customers because we wouldn’t no better. Even though this reduces the space, I feel like quality over quantity is what customers base their impressions on!

Location is great. The room was beautiful and clean. 2-room suite, which was a surprise. Staff was all friendly. The price per night was very good off-season. Kinda loved seeing various dogs around the property. Pet friendly.

Our fridge and microwave kept shorting out, which was frustrating. They did send people up right away to fix it twice, though. The shower was nice, but there are absolutely no shelves to put your soap, shaver, etc. on… made it a little hard to manage. Don’t love that they tack on $50 per NIGHT as a ‘hold’ charge for damage or incidentals that they refund back to you. I can see one charge of $50 per stay, but if you stay for a week, they’ll tack on $350 extra that you have to wait to get back. That’s pretty extreme. I’ve stayed at lots of hotels, and can’t remember ever seeing this. Also, Bar closes at 9:00 pm, which is pretty early for a hotel bar.

Simplicity and good communication via email and contactless check out and check options .Great location and proximity to all other locations of Newport Downtown , stores . Front desk and all other hotel personnel were also pleasant .

Room service was not present every day ,had to ask staff for couple of clean towels second day of the stay is the only remark that I had when it comes to room service.

Breakfast not included but we purchased breakfast separately. It was very good. Room was good and plenty of on-site parking. Easy to find the hotel from the interstate.

Menu selection for dinner was very limited, so we ate out. Hotel was being updated. The new decor may not be to everyone's taste.

One of the nicest facilities I’ve ever stayed in with my family. Plenty of room for everyone extremely clean and beautiful! Every single staff member was helpful and delightful. From check-in to checkout and everywhere in between they didn’t let me lift the finger.

Absolutely zero complaints. Even the kids said it was one of the nicest places they can ever remember being in.

Hotel was modern and furnishings were up to date and stylish. Room was clean and bedding was comfortable. Bathroom was also clean and up to date. Lobby was cute - there was retro seating and a water station. All up to date. Location was 5 minute drive from downtown Newport but parking was easy to find. Loved staying there and would recommend to friends.

While undergoing renovation they really are doing the best with the space they have. Everything was clean and staff was helpful and enjoyable to interact with. It had a nice charm and we look forward to returning when all the work is done.

The pool, closed as it may be in the winter, has beautiful lights hung all around it. When they’re right outside your window and on all night, I did find it a little too bright. The only other thing was the doors closing the hallway were a little loud in the room. But maybe most people wouldn’t notice it.