⭐️⭐️⭐️⭐️⭐️ One of the Best Hotel Stays We’ve Ever Had! We stayed 4 nights this past weekend while our daughter played in a softball tournament at Shipyard Park, and this hotel was perfect from start to finish. The Room: Spotless, modern, and so comfortable. The beds were heavenly, the bathroom was sleek and up-to-date, and the thermostat was upgraded so we could easily control the temperature. The shower’s water pressure was amazing—no matter the time of day. The Service: The staff were truly outstanding. Housekeeping was wonderful—on our third morning, they changed our bedding in less than 10 minutes after a crumb incident from my daughter’s bed snacks. They were so friendly and never hesitated to bring extra towels (we showered twice daily for games and dinners). Every interaction with staff felt genuinely warm and helpful. Amenities & Little Touches: The toiletries were high quality—good enough that I didn’t even need to buy my usual travel-sized products (and I have picky, curly hair!). When a tropical storm soaked us at a game, the front desk even gave us free laundry detergent so we could use the guest washer and dryer. The Breakfast & Coffee: The on-site restaurant serves Starbucks drinks—my morning latte, my daughter’s refresher, and my husband’s macchiato were all perfect. The food looked and tasted amazing: huge, fresh fruit; fluffy eggs; crispy bacon; pancakes; and sandwiches. Yes, the prices are a little higher, but the quality made it well worth it. The restaurant staff handled the breakfast rush quickly and kindly. The Location: Couldn’t be better—15–20 minutes from everything in Charleston: Downtown, Daniel Island, beaches, and shopping. Dunkin’ is across the street, and Ulta, CVS, and Raising Cane’s are just blocks away. Final Thoughts: From seamless check-in/out to thoughtful touches and exceptional staff, this hotel truly impressed us.

Honestly.. nothing. Everything was wonderful!!

Beautiful surroundings inside lobby especially. Starbucks coffee inside at their breakfast. Nice. Pool, hot tub. Great location to beaches, Isle of Palms and downtown Charleston. Pool side towels. Staff constantly around cleaning pool, rooms and offering to help.

Hot tub, jets didn't work, so you were sitting in tub of hot water. The purpose of our selection of hotel was to get away and enjoy relaxing powerful jets of a hot tub when not at the beach, a matter winding down at the end of our day. We would not have selected this hotel if we had known that their hot tub jets did not work.

Beautiful setting! Set back from businesses and the highway. LOVELY private pool area. Lobby was beautiful - lots of areas to sit and work, enjoy breakfast, etc - both indoors and outdoors. Nice firepit area. Beds were so comfortable! Staff were all super friendly and helpful. Gabrielle was top notch!

I was there for a funeral the following day. Your front desk staff was exceptional and could not be any more helpful. There was a woman named Erica who was working the Bistro. She had to cover sales, bartending, and cooking. You need more staff. She was so kind and did a great job under pressure. Other than that, I had a perfect stay considering the circumstances. Thank you. Joan Allen

Nothing.

Exceptional friendly staff at the reception, very clean rooms and beautiful garden. Bus stop 3 mins walking distance from the hotel, lots of uber close by.

AC was very loud and the breakfast seemed a little bit too expensive for what you got.

The staff was more than helpful in every aspect of our stay! The front desk greeted us so kindly as we checked in and helped with everything from great recommendations to more towels.

We liked everything!

The grounds were absolutely beautiful. There was a beautiful pool and sitting area in the back. The rooms were so clean and cozy. the housekeeping really took their time in the rooms to make them perfect. We were on the main floor and were worried about the noise but overall it was very quiet.

Check in was at 3, and our room wasn’t ready yet. I know they’re busy and we understand but it would’ve been nice to receive a phone call to let us know. We couldn’t check in till after 4. The restaurant on the premises was so convenient. The staff was friendly but when it would get busy, they would just take orders while we still haven’t received our order yet. There were a few people who would come after us and would get their stuff before we did.

The location was perfect for visiting Charleston city center and IOP, a short drive to both.

The only complaint I had was the strong smell of gas near the fire pit.

Very clean, excellent facility and service ! We enjoy the great service by very friendly staff, and the lovely bistro / lobby area. Good food from the bistro.

The hotel was near the highway and the staff was very friendly. Clientele were family friendly

We ate dinner there. It was just OK but the service was great