Beautiful modern comfortable self contained unit with lots of coffee and the welcome bottle of wine was a nice touch. The location is a slightly grungy character-filled neighbourhood filled with the typical single houses of Charleston. I loved walking around looking at the architecture. Walking distance to a lot of bars and restaurants, and not too far from downtown.

$25 extra per night for parking was too much. The system was very clunky and it was a little bit of a hassle to get the car in and out each time. As much as we loved the neighbourhood it wasn’t the ideal area to stay with kids. Most of the bars are 21+. The water system/pipes are very loud in the bedroom when other residents are having showers etc but this didn’t bother us too much as it was just a water flowing sound.

Great service - was greeted upon arrival and departure. Samantha is a darling facility manager. It was the first time I’ve ever been welcomed with a gift bag and a bottle of wine. Room was above expectations. The bed was very comfortable. Lots of extra pillow provided. And very effective blackout curtains. 2 TVs in the unit - one in the living area and one in the bedroom. There was even a white noise unit on the wall if you needed it. The bathroom was very modern and looked just like the photos. They an above average supply everything you’d need in the kitchen for a longer stay except groceries. Most secure parking we’ve ever had (a carousel lift). Keyless/careless entry everywhere.

Not a thing.

The staff was exceptional, responsive and attentive. The space itself is well designed to be efficient and well laid out. it was an excellent way to spend 3 days in town. The kitchen is well stocked with all you need to cook including an induction 2 burner stove top, pots, pans, knives, cutting board etc. There is a combination washer/dryer, hangers, ironing board and iron, living room area, fold-away dining table, 2 televisions, privacy partition for the bedroom, and plenty of space for a short or long term stay.

The pull out couch is uncomfortable. However everything else about the space is well done and was to our liking.

The Iris is beautiful. Everything is top notch. The linens, towels, robes, bed. Both a nespresso and a Keurig, a dyson hairdryer. The apartment is gorgeous and they thought of everything. There is even a sound machine on the wall in the bedroom to drown out any noise while you sleep. Yes, there is construction in the area, but it did not affect our sleep. Yes, it is further from the heart of downtown, but that was obvious when we looked on the map to book it. There is no way we could have booked this type of luxury further downtown for this price. We like to walk and it did not impede our stay in any way. Plus, we went to a few restaurants north of us, Tutti pizza and Lewis BBQ so it was a good location, and there are great little places to grab a bite in the morning nearby. We did not have a car so I cannot comment on the parking. The few places we needed a ride to we took a Lyft which was way more reasonable than Uber. I would definitely stay here again.

Nothing. It was perfect for our stay.

The location was perfect. There was a bus stop a block from the property, so getting to City Center was quick and easy. The bathroom was spacious, and the bed was comfy. The welcoming gift of water, wine, and chocolate was very hospitable. They provided just about everything you needed to make the place feel like home. The staff were also very responsive.

The bedroom was more of an "enclave" within the apartment, so there were no windows in the "bedroom ". With the curtains closed, it got a little stuffy in the room. We also rented a unit with a kitchen so that we could prepare meals, but we were a little surprised that there were no steak knives. The unit was beautiful, but we traveled with our two year old, so the sharp corners of the rectangular table gave us nightmares daily. And it was a fight getting him not to play with the exposed washing machine. None of this is the fault of the property. Again, it looked great, and having in-unit laundry is very helpful. But I think the property is best suited for adults or people with older children.

I was absolutely blown away by this property - it was an AMAZING stay and the staff go above and beyond. This was the comfiest stay I've had while traveling in years! The bed, robes, towels, pillows - every item was selected with the customer/traveler in mind. The cute details, amenities, and everything was beyond my expectations and I believe this place deserves all the praise possible. The location is prime to everything you could ever want to walk to or take a quick uber to. We thoroughly enjoyed our time and will be back!

It’s a beautiful apartment and the workers were helpful. Very good location to uber to places downtown for cheap. I liked having easy access to the street from our unit. The parking carousel was neat and easy to use. I appreciated the complimentary gifts and note also.

Either the rug was shedding or a guest had a pet in there previously, but there was white hair that got all over our socks and clothes. It was chilly and the heat took a while to turn up and there was no hot water in the sink in the bathroom. I also felt like people outside could see us through cracks in the shades (I could also see into the apartment across the street through the cracks) so it was hard for us to truly relax and feel comfortable especially when getting dressed. I also wish there was a King Bed but understand space is limited.

My sisters and I loved it at our 2nd floor suite - the decor is bright, lovely, modern, and meticulously clean - comfy bed, great shower, TVs in bedroom and living room, excellent bathroom, great kitchen facilities, including a washer/dryer combo that was handy. We appreciated the elevator! We didn't have a car but were intrigued by the vertical parking facilities - very cool! Location was a short walk to great restaurants on King Street, and close to the charming attractions in the center. Kimberly & Samantha were super kind and helpful to us in making arrangements - they went out of their way to accommodate us on early arrival. Plus, we had a little snafu with our travel arrangements home and they were terrific about extending us for a day in the same room. I would definitely stay here again if visiting Charleston.

A longer stay would have been better!

The accommodation and location were excellent.

The parking could have been great however the price, the process of booking it and the ridiculous complexity of the whole thing was mind boggling - it took 12 emails, downloading apps, an 'instructional video' and several phone calls to get my car parked (and I've worked in IT for 40 years). Staff on site to operate the carousel is clearly an expense the owners have rejected. The wifi is poor and horribly insecure - did a child set the passwords? A system that is geared to the convenience of the guest rather than the owners and staff would seriously improve this otherwise good place to stay.

Perfect location when visiting Charleston. Right outside the busy downtown and yet still within walking distance to all the shops and restaurants. The Iris is a real hidden gem. Very cozy apartment with everything you need and more. The room is soundproof so you can't hear the outside noise or someone next door when relaxing inside. And the welcome gift is just the cherry on top. The parking is a little pricey (everything in Charleston is a bit expensive to be honest) but I've seen hotels downtown charging +$30 just for few hours, so $25/day is not that bad after all. Ah, and the staff are just awesome. The let us check in early because we arrived in town around noon and it was too hot outside.