We had a very clean and comfortable stay. Location is convenient to Vanderbilt’s children’s hospital, the reason for our stay. Check in/out was easy. There is a small snack bar with some packages muffins, granola bars, coffee, etc for a grab n go breakfast. Parking is a little tight, but it is also free, which is a plus in this area. We did have some issues when we paid through booking.com and then were additionally charged through the hotel for our stay. However, the district manager reached out to rectify this after we had some difficulty figuring out the issue. We do plan on staying again for our upcoming hospital trips.

Great location if you have a car to get around Nashville. We also walked to midtown easily. Uber downtown in just 10 minutes. 12 south cafes and restaurants were only a 10 min drive away. I felt very safe in this location. No concerns about leaving our car in the parking lot outside. Very clean. We extended our stay two extra nights. Check out the local bar a 0.8mile walk away, for chilled vibes and local live music without the bachelorette parties downtown

The toilet ran overnight, we just turned the water tap off at the wall. I felt like it could have been a little cheaper without daily room servicing.

Very nice room, well appointed in a great part of Nashville.

I was staying for eight nights and the people above me were noisy - I asked to have my room changed twice and both times was told there was no way to change my room.

My sister in-law stayed here because she had to fly in from London, England because my father in-law was sick and passed away. My wife and I booked the room for her, and we paid for it. My mother in-law was the second guest in this room for a few nights. This hotel was perfect for our/ their needs in this difficult time. It worked out great!

I cant think of anything negative to say about this West End location.

The Vandy location was wonderful but the front desk staff was even more spectacular!!! Marcia and Justin went above and beyond. They were super friendly, helpful and attentive. I work in hospitality and all hotels need more employees like them!!

Great location, was able to park near the front door. Staff were very friendly and accommodating.

The bathroom fan (which was on with the light) was extremely loud. The walls between rooms must be very thin as we could hear the guy next door coughing. For $156/night we expect a hot breakfast and a place to eat it, like pretty much all other hotels in that price range.

Good location for Vanderbilt.

If you don’t have a car your lunch/dinner options are limited close by. There are many great options about 1 mile away if you don’t mind walking.

Very clean

The complimentary breakfast was a few granola bars and some yogurt w coffee. I was really hoping for a hot complimentary breakfast. Besides that great place to stay i recommend. Really close to downtown as well

Location for me was excellent, easy to find and close to the location I need to go to. The morning coffee and muffin were a real plus for me!

a lot of guest in the hallway talking late into the night, talking loud enough that I could hear them in my room.

Rooms were big, spacious and good amenities. Location was great with only a 5 - 10 min taxi to the Downtown area.

I booked 2 rooms. One for myself and a business colleague. On arrival they took both of our IDs and method of payment. We were both issued with receipts upon check out, but I later found out that they had billed myself for both rooms. I had to call them from the UK and talk through it. And my business colleague then had to call up and make a payment and then they refunded myself. I lost £5 in the conversion rate.