Clean, super friendly and helpful staff

Breakfast and how understanding the managers are.

It taking weeks for my $50 deposits to get back on my card causing my cash app to be in a negative $200 and I still haven't received four of my deposits back and it has been way over long enough time and even the manager of the hotel Jade is even print off my receipt portfolios to send a cash app to hurry the process up in returning my money to show them that they have released the money but for some reason I'm still not getting it back

We had to extend our stay and went through the hotel to book; thankful we could remain in the same room. For a total of 5 nights.

We didn't have hot breakfast for 3 days; their oven or something was broken. Also, when I booked through booking.com I made the reservations for our entire group. So multiple times the hotel charged MY credit card, even though I had the other rooms in the other persons name. So my friends had to pay me, but the hotel still messed up and I'm checking my credit card to make sure I or they were not double billed or I'm not getting the credits that I'm owed. 2 nights my friends had to pay me, then 1 night the person at the front desk could credit my account and bill theirs. It's still going on, I'm still trying to verify everything with the receipts I have and the charges to my credit card.

Breakfast was great, but I recommend always having yogurt for those of us that eat lighter in the morning.

That cash isn't accepted. I had an issue at checkin & had to use my roommates debit card, she was not with me on this trip, but the first employee clearly had an issue accepting the card and told me the manager needed to be present for cash transactions. I came back later, and the second employee swiped my roommates card with no problem.

Front desk customer service. The young man was very knowledgeable. He helped me with a number of things over the course of my stay. I'll be coming back to this hotel.

I was fraudulently booked and billed for days I didn't stay here by Zendesk hotel reservations. Perhaps not the hotels fault directly but they shouldn't allow a company such as this to book for them.

Front desk young man on Friday evening we checked in (1/24) was excellent. Answered questions and offered multiple tips to make our stay easier. Saved us money by suggesting leaving car parked at hotel vs airport.

Early flight meant no breakfast options. Would have been nice to at least have take and go options.

the room was great...sleep really well...shower was roll in for handi-cap. still did not figure out how to shower without flooding floor. that's for another time I guess...the Maid service was great...she often gave me more towels to help with the shower. the pool was clean and nice.

there was nothing I did not like.

The breakfast was great and the location was good. The front desk workers were very nice even though they were extremely busy.

We stayed 2 nights and both nights we didn't have enough towels and had to go to the front desk to get the additional set. I feel like housekeeping should be aware of how many guests are in a room.

The girl at the front desk was phenomenal. Each time we have been there she goes out of her way to make sure we have felt comfortable. Always friendly and attentive. Hang on to her.

Not really anything I can say bad about this hotel. The new one down the road, I wouldn't give such rave reveiws about.

tucked away and close to airport- breakfast buffet awesome- beds were extremely comfortable- shuttle driver very friendly - they held our luggage on first day due to early arrival and we could go downtown (a plus)

5 days- room never serviced- I know we could have requested it- I laid used towels outside of room- had to get more from front desk- no biggie