The Hotel smelled clean, first of all. The room rate was very reasonable. The room was clean and comfortable. They had Dove hand soap, body wash, shampoo and conditioner. The water pressure in the shower was superb. The breakfast was complete with scrambled eggs ( not boiled and chilled) sausage, gravy and biscuits and waffles.

One of the elevators was out but there was a second one near our rooms.

staff was very welcoming and helpful. location to the airport was good. breakfast was good.

breakfast could have been longer on weekdays (some of us were there for vacation, so getting up before 9 was difficult). the walk to the room from the elevators was very long. temperature in the room was hard to regulate and then felt musty - would have liked to be able to open the window just a little bit. we were told the pool would be closed during our stay (right after labor day), so we didn't pack bathing suits but it was still open because of the nice weather (which I appreciate, but would have been nice to have been told that it MAY be open and it may not, so I could plan accordingly). would be helpful to have access to water bottle filling station elsewhere on property, not just in gym.

great place to stay , clean , comfortable, great house keeping, close to downtown , food options nearby . booked 2 rooms AC not working in one of the rooms did get new replacement room but lady at front desk was a little cranky and hateful, not good customer service person . maintenance could not speak english looked at AC gave a little gibberish left and went home . rates could be a little lower also be prepared to be charged $50 a room that wasn't told on booking sight, refundable but takes a while to get back

front desk service and maintenance service SUCK

Staff friendly. Close to airport with several fast food options next door. We were able to leave our car for five days at $10 per day.

We chose our airport shuttle time based on the breakfast times provided by the front desk employee upon check in. However, when we arrived for breakfast at 6am, we found that it started at 7am (on the weekend). We had to get on the shuttle at 6:30, so we disappointedly paid $40 for an airport breakfast instead. Also, be aware that the shuttle is contracted out for several hotels. We waited at the airport for close to an hour for pick up. Plan accordingly.

The manager and staff were so patient and understanding. I had a solo car accident and was stuck here while my car was a whole nightmare. I had been here for just a weekend at a more costly fancy hotel. That was extended much longer! My room was very spacious and nice. clean bed and towels, fridge was great and cold good variety of TV channels. HBA was aloe and travel size many accomodations easily to walk to. drug store, fast food, Panera, Shoneys and a liquor store. Breakfast is a good variety, including waffle makers and they start serving early. room fees are great in the area

the rug in my room needed vacuum. thermostat hard to regulate on 2nd floor people walking above sounds like construction in rooms. went on all night probably because I went down later, and because I like my food really hot, I had to nuke my breakfast although walking was something I HAD to do without a car and too close for an Uber cost, I found walking at night is probably not safe these are all petty compared to the positives. I will stay again if I ever stay in Nashville again.

Wonderful accommodation, I have been in several hotels of the same chain but this one exceeded all expectations. The room conditions are excellent, the staff very friendly and attentive. The breakfast is simply luxurious due to its variety and abundance, in addition to being free and included in the cost. The cleanliness and organization is wonderful. In short, this will be my favorite hotel in the city of Nashville. Without a doubt 5 stars.

The only thing missing is places to access water, there is only one in the gym but it closes at 10, from then on, you have to buy it at the vending machine at the reception.

It was a last minute booking for us and the location was close to the airport which was a convenience for us. They had some sort of convention happening so there was a lot of transport vehicles and trucks there making parking a bit difficult, but there was a lot of parking spaces. The room was big and the bed was comfortable. The shower was awesome. They had a good breakfast there and they opened up the extra space used for the bar area at night to eat in since they were so bust. We will use this place again when we visit Nashville. Good price and Quality location.

The hotel allowed some big trucks /transport vans block multiple parking spots for cars to park in, when there was plenty of space for those vehicles to be able to be parked on the outer edges of the parking area.

I was very pleased to stay at this facility the 2nd Thursday in August. Every interaction with staff namely Tomasina was a great experience. My room 145 was nicely cleaned no carpet 4 star experience. Breakfast was nicely prepared in a clean organized area as well as a nice visitors seating area to mingle. This stay was far better than the 4 star hotel I said at in ATL where I had to request to have the drain in my tub snaked 2'xs during my stay where I paid $45 per night over what I paid here. Great Job to all the staff and their efforts.

Hopefully they will eventually change the carpeting in the hallways outside the rooms as well.

Convenient location, clean room, staff was friendly and helpful.

My card on file was charged before I even arrived to the location. Usually that’s not the case with any booking stay. Processing occurs after the day of the intended day of reservation. You can’t say that’s for security reasons either. Upon arrival I was told they needed a card for a safety deposit of $50. And was charged immediately after signing into my reserved room. The staff did however say that it would be returned after my stay. That’s extremely suspicious. Never had any booking reservations handled this way. Everything is supposed to be included in our final total for a stay when the rooms are reserved through Booking.

It is a bit difficult to be impartial about this review as they charged me twice for the room and I am still awaiting my refund. Hopefully it will be there next week (according to Anna on reception) This is an airport hotel and has a lot of footfall. It shows. Breakfast was good and varied but I hate paper plates and plastic cutlery. Shuttle from airport was excellent and reception staff friendly.

Being charged TWICE and plates and cutlery.