The staff was great. We ate at the restaurant inside the hôtel. Me and my wife shared a Tomahawk wood fired it was great. The Valet service was friend and professionnel. We text before heading down to get our car there was never more than a 3 minute wait. Room was super clean, and beds were confortable.

The elevators were down on our day to check out. We were on the 14th floor. They sent someone. Up the grab the big luggage. But we had to walk down 14 fights. They did take off the valet charge for 3 nights as an apology, which was awesome.

The Stephen F Austin Royal Sonesta Hotel is spacious, very well appointed and perfectly situated in downtown Austin. We were greeted warmly by all and check-in was a breeze. From the hotel we could walk to great restaurants and sites of interest (especially Antone’s!). For musical venues further away, such as C-Boys and The Continental, it was a short drive using a ride service. The Paramount Theatre Austin is literally right around the corner. Our room was so well appointed, clean and comfortable - the Front Desk even upgraded our room during our stay!

The hotel is very welcoming and secure. The room was huge and lovely with a very comfortable king size bed. The vanity area with magnifying mirror and vanity bench seat was an unexpected but a great addition to the bathroom. Everything about the room was good. We had breakfast once in the hotel and it was well prepared with good coffee. We also had dinner in the restaurant one evening which was also wonderful and good value. The upstairs bar was also a great place to sit on the balcony in the evening. I highly recommend this hotel. Everyone who worked there were very friendly and helpful.

The only negative is really more a comment. We had drinks in the bar upstairs a couple of evenings after returning to the hotel from dinner but were disappointed that they didn't stay open a bit later on the weekend. Yes, you can move to what they call the 'public' balcony but it is not the same. The bar was full the nights we were there and we were not the only ones disappointed with the early closing.

The staff was extremely friendly and accommodating. The restaurant (Roaring Fork) and the bar were both good. Location was terrific, It is right downtown near everything and unlike many downtown areas it is not besieged with homeless. I know the homeless need places, but in some cities, they are so numerous they can take the pleasure out of any location. However, the drawback of a downtown location is that even on the 8th floor there was a lot of city noise. If this would bother you, bring ear plugs.

I was asked if I wanted the room cleaned every day. I would be okay with that; I don't need fresh sheets and towels every day. However, give me an incentive. If I opt to have my room cleaned only every two or three days, cut the cost of the room by at least a token amount, maybe $20-30. The room is already expensive.

Breakfast was good I ate there two times and had an omelet. Staff was friendly and attentive.

My daughter ordered a biscuit and was not impressed with the quality. The bartender at the restaurant in the hotel was discourteous. I was also appalled at the number of homeless individuals who seemed to gravitate to the outside of the hotel. As I was returning from dinner with my daughter one night, I noticed a man leaned into a corner of the hotel frontage on Congreess Street, urinating on the building

My room was very quiet. The doors did not slam like at some hotels. The fitness center was outstanding. Location could not have been much better. The valet guys were very nice and helped me with my Ubers. The shower nozzle was great. The hotel has been recently renovated.

The breakfast was so/so. Room was a little small, but that's ok. Not much room on the bathroom sink/no vanity. That's part of staying at an older hotel.

Location and staff, specially Oscar from the front desk.

They charge everything separately even for a microwave in the room, there is a daily destination fee, you can't use the 10 dollars credit of the destination fee for the breakfast or bodega, the hotel looks old fashioned and needs some renovation, the carpet in my floor was worn out, there was no breakfast buffet, the bedroom AC is very loud, even on low fan which disturbs light sleepers.

We were in town for one night to watch our granddaughter run in the Austin Marathon. We arrived on Saturday afternoon in time to enjoy a drink on the second floor patio overlooking Congress & 7th. The bar was great and the views were wonderful. A beautiful warm 72 degree afternoon in February in Texas. The room was very nice. Much bigger than I anticipated. The hotel is a beautiful old building in a 185 year old city.

The breakfast was delicious on the one day we ate in but was pricey, so on all the other days we simply went out to eat. The staff very friendly and accommodating and the hotel nicely kept. We loved the hotel location and would consider staying there again if in the area.

The hot tub was inoperable during the entire visit. We wish the cost of food would have been a more reasonable price.

Staff was incredible, valet was amazing. Every time we headed out for a short walk they would ask if we had something to do or if we needed some ideas. One even asked why we were there (oddly no staff at the desk did) when we told him it was our 27th anniversary he spoke to a staff member and brought a small bottle of champagne and two glasses for us. Very nice touch.

Website and front desk both stated breakfast was a buffet. When we arrived it was a menu and very awkward. The waiter came over and said if there is something on the menu you want, take a seat. Also when you are charged a resort fee to free water bottles in room and coffee, we thought coffee would be all day not ending at 11am.