We got a king suite and it was very large and spacious. Loved the fact that it had a regular size refrigerator and a stove. The bed was comfortable and the a/c worked very well to keep our room cool.

The plug in the bathtub did not work, so I used a wash cloth to hold the water in. I'm sure it got fixed, as I really liked the manager. I also didn't like that they only had a grab and go breakfast that was muffins and nutra grain bars, but it helped with the sweet tooth. Lol

I think the doors should be automatic. A homeless man had came in and slept in the stairwell. When I left in the morning, it smelled awful. I assumed someone had urinated in the stairwell overnight as it didn't smell the night before. But then I saw a homeless man taking all the muffins and for some reason...touching all the coffee canisters! I didn't get anything cause it didn't look sanitary. Also, if he got into the hotel so easily, a violent person could easily come into the hotel and attack someone. The doors should be locked with a key card until physical staff is at the desk.

location

I told the staff member who checked me in I had already paid. She stated it was not. So I checked my account the next day and it was indeed already paid. So I had to call the location to get it reimbursed back to me. It took the lady the next day less than a minute to see it had been virtually paid. So I am wondering the reason the staff member who initially checked me in did not see the virtual card as well.

The room had amenities that were perfect for our stay. Having a refrigerator, microwave, stove, etc made our stay much easier. The location is excellent as it was a very short walking distance from our hospital.

The water pressure in the shower was not that good but still able to shower without any issues.

The location was great. I needed to be in the Midical Center and was right in the middle. The price was great, compared to what other hotels in the MC were charging. The room was large and had all the amenities. Staff was very helpful, especially since I came in very late.

I love the whole entire concept when you add dishes and everything else included. I love the proximity of where NRG Stadium is as well as some of the stores and the hotel is closer to Rice Stadium where my cousin plays football. I definitely would be coming back. In the near future that is. Is nice as quiet no drama

The only thing I didn't like is oh I'm lying. A few things I didn't like one the bad was a little bit too small for two other people but they said they had breakfast they only have muffins and oatmeal although I guess it was Sunday and they didn't have the big breakfast like it he would have on Saturday and also the elevator was broken

Everything. It was clean, comfortable bed,everything worked well, price, close to VA hospital.

No ice machine. But there were ice trays in our full kitchen. So no big deal.

My husband had a procedure at MD Anderson cancer center, we stayed there one night. We do plan to continue staying there if needed again. It was so convenient, I’d give it 5 stars.

the location is very convenient and free parking

breakfast which one can hardly call a breakfast. hot water ran out quickly and no one bothered to bring more for tea and coffee. there were only muffins and packets with cereal but since there was no water or milk, how one can be expected to make any cereal?

location to hospitals. staff was nice and friendly. the room was plenty big and clean. I was surprised that I got it at such a good price for everything that was offered. I will definitely consider staying again if the price stays reasonable.

it would have been nice to have extra blankets/pillows in the room. I’m sure they would have brought us some but we were too tired from traveling and stressed about upcoming medical procedures to bother with asking. The only other thing was the bed was not very comfortable, but everything was very clean.