Everything was exceptional wsy beyond best experience. The food was delicious and employee named patty and vincent treated us very nice in kitchen side and everyone was super nice thank you for your service. Now we know where to stay recommend if u want exceptional and comfortable stay my kids loved it.

N/a

Friendly staff, great lobby to just kick back and enjoy a drink from the bar. Very comfortable bed and very clean room. Breakfast was good & there are a few restaurants within walking distance. I would definitely come back when we are in San Antonio .

The breakfast was good but the serving area is small & narrow. For some reason, we couldn't use the fitness room. Although it's temporary , a lot of construction made it hard to get there & around the hotel, it's still being developed so there is more construction of condos & restaurants . It's a good facility now & in a year or so when all the construction is completed it will definitely be GREAT !

The hotel was very nice and new. It had everything you need for a comfortable stay. The staff was very friendly and helpful.

We were given a handicap room even though we didn’t request one. Unfortunately, there was a very bad sewage smell coming from the bathroom floor drain. Luckily, we just stayed one night. The front desk was notified. Hopefully it will get fixed for the next guest.

The hotel is really nice, large, and spacious. We felt very safe and comfortable at all times. Parking is plentiful and it seemed secure. The staff is great. We liked the size of the room, cleanliness, and the beds were comfortable. We had a great night sleep most of the nights we were there. You will find a cigar lounge and a restaurant/bar with live music across the street. The hotel has a small pool for the kids. For the adults, there is a nice bar in the lobby with nice options. Breakfast is offered although we never had it. The bar has free drinks to guests from 5-7 both alcoholic and non alcoholic. Overall it is a very nice hotel. We used to stay closer to down town, but we will staying here moving forward when we are in SA.

The hotel is further North West. If you are on a quiet relaxing family trip this is perfect. If you want to get in the city and enjoy the night life it is a bit of a trek. One night we were startled by an employee knocking on the door at 3AM asking to come in due to a fire alarm. I called the front desk, confirmed and let them in. They verified no smoke no fire etc in the room but it was a pretty bad experience for my wife and 4 kids. I spoke to the manager on site and expressed my dissatisfaction and she was extremely nice and understanding. It was a negative experience, but I am sure it may have been a one off. Definitely not keeping us from staying here in the future.

Location and practical.

Tried to get something from the restaurant but no one came to wait on us even though I approached the bar attendant ( lady) who said she was sending someone over to wait on us but after 20 mins we went somewhere else.. Don’t know why that happen?? Front desk people could be more helpful. At least the bar person ( man) was very friendly when we ordered a drink.

Breakfast was excellent.

We came back to our rooms Saturday evening after dinner at a local restaurant. There was an event that evening at the hotel. There was no parking spaces available. The staff apologized but this could have been avoided with notice to the guest.

This hotel offers an awesome full breakfast for free. It's includes everything from pancakes and omelets. There is also a free reception with free drinks in the evening

I think something was going on with the elevators. We were only able to use 2 elevators for the entire stay. Sometimes, we had to wait in line to get to our rooms or leave

Managers were all the time at the lobby greeting guests

Breakfast on Monday, May 27; the quality was not good, as well as the fact that the hotel was booked almost to the point where there was a long line to wait for the food and the staff was closing doors at 930am; we were not able to get more breakfast for the ones who had been waiting in line since 900am.

The property was perfect for our family vacation it exceeded our expectations . I have stayed at a lot of Embassy’s and the Embassy San Antonio Landmark was by far the best Embassy Suites I have ever had the pleasure to stay at. Everything was perfect from the time my family stepped through the door and it continued throughout our 5 day stay. I would rate this experience a 10/10 and recommend this hotel to anyone. Can’t wait to come back!!!!

I had absolutely no complaints

It was easily accessible and away from downtown. Close to shops and good dining.

The Pool was dirty was not clean every day. Also the restaurant across the street had live DJ with tons of bass that went into late night. Didn’t know this and would have taken into account before booking.