The location was perfect for our needs. We were centrally located for visiting with family and close enough to the downtown area to make our treks to the Alamo and Riverwalk exceptional. The suite was clean, comfortable, and spacious. The grandkids loved having a separate space away from the grandparents after being in a vehicle for 8 hours to stretch out and relax. The parking lot was well lit with multiple cameras for safety and personnel was there to greet patrons as we entered and exited the facility multiple times. The breakfast had a welcomed variety of choices for my persnickety eaters. No small feat. Mission accomplished! You made our Mini-Vacay a success!! Thank you.

I'd rather start with the good things about this hotel, but the format starts with the complaints for some reason. These complaints are minor compared to the wonderful stay we experienced. There was no pool. The kids were disappointed, but they got over it. You could have planned for a larger parking lot. There was only one place I could park my truck in the back of the lot when we returned at midnight because someone with a work trailer took up about 10 spaces. My non-commercial full sized truck was too large to turn comfortably in the lot. Even so, I'd stay there again.

We arrived early after checking out of our Air BNB nightmare early. Even though it was before check in time, the Director of Sales and front desk staff, made sure that we had our 2 rooms ASAP. The staff was all exceptional, super friendly, and accommodating. Breakfast was wonderful, with a great selection.

It is really close to downtown so you can just leave your car at the hotel parking instead of paying public parkings. A good 15mins walk to the Historic market, The Alamo and Riverwalk. The complimentary breakfast is good too. It is not that expensive so really worth the money.

Couldn’t do the one part of review. Can’t find my business card but the guy was overly helpful. I brought an elderly deaf person, he went out of his way to help me figure out what to do and how to get there. He is unbelievable and I do hope he gets a “at a BOY”. I observed his behavior and helpfulness with other people who had handicapped people and was caring and completely available. I was office manager for years and I hope you’ll know people like him are hard to find, and keep. Can’t even express how wonderful he was to us over all.

I did not find anything to complain about and plan to be back soon.

The hotel staff went above and beyond. I was a little worried when we checked in because this hotel was much more outdated than the other holiday inns that we have been to and it seemed to be in the middle of nowhere but it turned out to be a very pleasant stay. One man even searched for me some electric tape when I was working on the car in the parking lot and brought it out to us, that may seem small but It was nice to know they actually cared about us and making things easier. Even the workers replacing windows offered to help us while working on the car. And it was surprisingly close to everything we were doing. Not walking distance but we didn't drive far.

The hotel was a bit outdated. They were working to do updates. They were working on the windows around us and my son missed a couple naps so that was annoying but I understand.

We stayed in room 110 and it was very clean it really exceeded our expectations whoever is doing the cleaning does an excellent job! Location of the hotel was kinda tricky as we first had a hard time finding the entrance due to road construction. We absolutely loved that the room had shampoo, conditioner, body wash, and lotion dispensers.

The staff was incredibly friendly and polite. Our room was so spacious and perfect for my family of 5! The location was perfect for someone who wants to be close to the action, but not in the middle of it. The free continental breakfast was superb! The $99 rate was amazing.

Everything was wonderful.

Good breakfast spread. Keurig available in the room with coffee and tea options. Dove body wash and shampoo. The property had a washer and dryer.

Ice machine was located on the second floor. My room was on the fourth.

Everything was wonderful. The rooms were big, the pool was nice, the music from the bar across the street was awesome!! The river walk was close enough to walk to so that was nice!!

The only complaint was that the washer did not work, and the elevator took forever, we had to take the stairs most of the time.

Staff was very helpful and friendly. Room was spacious for our family. Loved that they cleaned the room daily. In house toiletries were Dove products. Breakfast had a variety of items even for the pickiest of eaters. The pool was not freezing.

The coffee creamer had expired in June. I’m aware this may sound insignificant but may family and I are hard core coffee drinkers. The cream curdled the coffee. Management finally changed after three days of complaints. This was the only complaint we had with our stay.