Super nice and clean.!! We loved it.!! The hispanic guy at front desk “Carlos” he was super nice, thank you very much Carlos for all of your help, we will go back pretty soon.!! Also “Carlos” the buss driver, he was so professional, and one more thing, the room was super nice, clean, and the best thing “ smelled so good “.. thank u Residence inn, all of your staff does an amazing job.!! See ya’ll soon.!! 👌🏼👍🙏☕️

The two or three staff ladies at the breakfast room, they looked so mean.!! Other than that, we loved it and we can’t wait to go back.!!

The shuttle service to and from the Riverwalk was always on time. This saved us a ton of money from the hotel stay. The hotel was spotless, the breakfast was delicious and the staff was professional and friendly. They were always ready to provide asisstance The hotel was 2 parking lots over from a local grocery store that we purchased hot dinners from there and ate at the hotel. One night our total dinner bill was $20.00.

Nothing

The room was amazing, clean, and neat. Better than we expected. The staff was accommodating, friendly, and all around AWESOME. I absolutely love it there and hopefully will be returning one day. We don't really spend the amount we paid for a room but it was totally worth it. They even had a shuttle bus that will take you downtown with a pickup schedule. I wish we took the bus just for the experience, maybe next time. Will recommend to everyone I know to go there.

Maybe it was just me or what but the bed could've been a little bit better. But other than that, everything was perfect.

A beautiful room in a quiet hotel. It is a little far off from the center (still walkable) but you cannot beat the friendly and helpful staff and the roomy suite. We loved it!

We loved everything except the 15-20 minute walk to the Riverwalk/Alamo

Clean and comfortable

1. No USB ports for charging - this is 2024... it's a standard amenity nowadays like the hairdryer - 2. a bit too high in cost for San Antonio and not on the Riverwalk

Breakfast met expectations Room spacious and clean

Limited parking, separated family in separate building and breakfast in separate building . Very inconvenient

This was our 2nd stay here. We came back for the big 2 room suite, comfort of beds and great breakfast bar. We have another reservation for the fall here. I would highly recommend to others to stay.

The construction in front of the hotel, not their fault though. I still will stay here again.

The room and location was better than I expected, the hotel was close enough to the Riverwalk and close enough to where we needed to go, so it was perfect. The room was great, very spacious, clean overall I love it.

I would say the only bad thing was the construction going on close by the hotel, of course it's not the hotels fault but that's about the only thing I didn't like about the area, the parking it kinda small but it's regulated so you'll can always find a spot.

I never participate in surveys, but I had to participate this time. Victoria checked me in. She was EXCEPTIONAL! She was very professional, kind, and answered all of my questions. She even wrote down restaurants for my family to try. We were in town for a military graduation. She was so thoughtful and excited for my family. We even showed her pictures after the graduation and her warm wishes and congratulations for our loved one was amazing! I also had problems pulling out the sofa bed and she personally came up to the room to help me. She told me to call if I needed anything at all and her working hours for the day. I would come back just for her customer service!!! Our two day stay was great and we had exceptional service from Victoria and the staff. Also, if you are a fan of hot water (not lukewarm), you would appreciate the showers here.

I was in a 2 bedroom and one of the bedrooms was a bit stuffy with a slight smell. It wasn't a bad smell just stuffy. The other bedroom and living area were fine. There is construction going on in the parking lot and you can almost miss the hotel entrance.

We booked the 2 Bedroom Suite. Plentifully space for a family of 4. We loved that each bedroom had it’s own bathroom. Our suite was clean and comfortable. About 3 blocks away from Market Square. Will definitely stay here again in the future. And the breakfast bar had hot food and good choices. Highly recommend.

Nothing bad to say.