Clean and comfy beds, lounge access was well worth it and amazingly convenient, fitness center was one of the best I've seen and clean. Hallways were extremely quiet even with neighbors, which was much appreciated. Room service was extremely fast and perfectly delivered with a smile. Staff was equally friendly, warm and easy to communicate with. Starbucks was a nice perk as well. Night view of downtown San Antonio skyline from a balcony room is amazing. Price range for hotel is very reasonable! Can't wait to stay here again!

Food choices did not have much for healthy options. Everything is good but fried or extremely processed so I could not partake in much with anti-inflammatory restrictions. Advise management to consider natural food choices, luckily there is a Sprouts less than 5 minute drive from hotel. Not too crazy about the busy exchange from highway but not much hotel can do about that. Balcony furniture was really dusty/dirty so providing some towels/blankets to drape over would be nice.

Convenient only 10 minute drive to downtown and the parking was free unlike most hotel down by the riverwalk where it is upward of $40 a night.

There was no room service available for the on-site restaurants only for breakfast which I found odd. The onsite Starbucks was dirty and there were fruit flies circling the trash that had been sitting there for days. Water in the lobby with orange slices I noticed was empty and still there the next day. Lastly, there was a huge leak in my bathroom I just kept a large towel down to absorb.

As someone who tries to balance between cost and cleanliness when booking, we last minute booked here because it was about $100 for the stay and the ratings seemed nice. For this price point, this is definitely one of the nicest hotels I’ve stayed in while in San Antonio. The rooms are nice and clean! The building has some age shown in the walls and ceilings but because the lobby and rooms were well kept we didn’t mind. I absolutely loved this hotel and would definitely stay again!

The property and everything was great. It was very comfortable and relaxing. The location was okay, but the value of the hotel itself was nice, my only complaint is that they charged an additional fee for the deposit and didn’t tell me beforehand and when I went to ask one of the staff members (I wasn’t able to get his name) he cut me off as I was trying to ask a question, and reassured me that it would be refunded. The money wasn’t the problem, it’s the fact that I couldn’t even ask a simple question. I just thought it was a little rude

Location, facilities nice and employees were very friendly and helpful.

To me, the beds and pillows weren't very comfortable. Beds were small. We were assigned a handicap room, which was fine. The entire bathroom was tiled and was nice, but hard to keep a dry bathmat or something to step on when getting out of the shower. Also, the breakfast was just okay, but not very good for the price.

The property was clean and well-kept. The room looked as if it had been renovated and fresh. The pool was a delight and full-sized. There were at least over eight adults and a few children in the pool at one time, and I did not feel overwhelmed or over-crowded.

The M Lounge breakfast and snacks were a great addition to our stay, which were included with our rooms. The only problem, booking.com description of the room was not correct and I did not get a room with a balcony. The title of the room stays king baloney. However, the desk attendee informed me the balcony must be in the description of room features. I was compensated for booking.com mistakes in the end with a discount/credit to my bill. I also felt safe staying at this hotel.

Bed was comfortable, the room was large and clean, it had a separate section for dining in the corner. The bathroom was clean and had a large shower with great water pressure. Right off i10 but you don't hear the traffic. Plenty of cameras in the parking lot.

Nothing, it was really a great place to stay off the highway.

It was quiet despite being near a major highway. It had a pool for this hot weather. Free parking. I really enjoyed the drinks and the creme brulee cheesecake- the best!

The elevators were really slow. Most days we used the stairs.

I liked the size of the room, the parking options and the availability of water for guests downstairs in the lobby

I wish I had told room service to come back to clean when I was leaving the room at about 11am. They were usually too early for us because we enjoyed sleeping in

Room was nice. Modern. Breakfast that we ordered via room service was good. Staff was very friendly. Very nice hotel!

Room was a little small. Wish beds were queen instead of full size. Would have liked a bathroom where the door shut closed , didn't slide. Free breakfast would have been nice but room service was great!