Clean, comfortable and quiet. The staff were helpful. Plenty of hot water and good water pressure in the shower. Well located for those visiting Brookfield and nearby towns. For the cost—about $115 per night including taxes—it exceeded my expectations.

Could have used one or two vertical bars to hang towels on in the bathroom. (Only a hook behind the bathroom door was provided.) Would have been better to clarify that $25 per day would be temporarily held in the guest’s checking account to cover incidentals. Also, be aware that the two bottles of water in the room are free only for Hilton Gold and Silver members. Anyone else is charged $3 for each bottle they drink.

As residents of Asheville, North Carolina, we are victims of the recent Hurricane Helene that devastated our city and caused great loss of life. We stayed at your property because we fled Asheville after the hurricane and were displaced. Robinson at the front desk was especially kind, compassionate, and generous upon check-in.

The coffee was good but the rest of the breakfast was just ok. Then we were asked to pay 15 dollars a person! So not worth the money. Breakfast should be included like it is at other hotels. If there is a charge, it should be an outstanding breakfast.

Free parking great price. Clean and staff accommodating. Ice machine worked. pop machine worked. Refrigerator and microwave worked in room. Water pressure was good and hot. Room smelled clean and not like mildew. Linen clean. Near mall and a lot of shopping options.

one room included breakfast prepaid “breakfast included”. The other read as “breakfast available” because bar is on site and can be charged to your room. It should say Breakfast “not” included but can be purchased for $15 adults and 7.50 kids.

My family's experience was amazing starting from check-in. The staff was friendly. I had to work during the day in my room which was great. My room came with a separate room for me to work in with desk, chair, TV and pull-out couch.

My experience was well. There's nothing to say negative.

The room was clean, the check in staff were friendly

Breakfast was not included. We had to pay $15 pp for a buffet. The server gave us our drinks so we had to tip (or felt obligated to)...again, a buffet. Daily housekeeping was not included. We could get service, but had to ask for it. There were 2 small wastebaskets so we had to put garbage out daily . For what we paid for our room, both items should have been included.

The area. The all you can eat breakfast buffet was good .

The toilet in my room didn't work good. The ice machine on my floor didn't work. I had to go to the first floor to get ice. There was no do not disturb sign. The was no TV guide listing. The pool was cloudy. The pool wasn't deep. The spa was small. The bed was not comfortable.

Traveling alone needed a safe east access . Front desk people were so helpful with food advice and assistance when I was checking out !

Nothing couldn’t have asked for anything more

Loved the breakfast buffet everything was delicious. The beds were also very comfortable.

I didnt like how far the walk around was the only way to shortcut to the main lobby was an outdoor path but it was dull of snow and it was cold. Also the ice machines werent working on the top 2 floors so I had to go to the main floor just for ice when I was staying on the 3rd floor.

Location

Room was not cleaned one day and noise