The whole family really enjoyed our stay at the hotel. Throughout the whole stay, we were treated as royalties and we really appreciated that. I was looking forward to meet the world famous Helen. I say "world famous", as whoever read any comment from booking.com about the hotel, must have learned about Helen. In all comments she was praised for the help and kindness, going above and beyond, and I can confirm it's really like that. Even better. She greeted us at the reception, she helped us with suggested tours. Every morning, she would be in the breakfast room, greeting people and helping them. I also have to mention Mr. Hai (hope I got the spelling right), who was also very helpful at the pool/restaurant area, giving advises, having a chat with guests, helping with getting around the hotel. If Helen was not there, Hai would be there to assist. Both of them made such a nice impressions on us. Especially my daughter was really happy to have a chat with Helen and tell her about our adventures. As for the hotel, we had two extra large beds, for four of us. The beds were comfy and the room really clean. The bathroom was also modern. We were given daily complimentary water for each person. If case we needed something, it was only a phone call away. As for the pool, even though it looked a bit smallish, it was actually quite ok, and we enjoyed very much swimming in it. I would classify it as a heated pool. The water was the perfect temperature, not cold, not warm. We found the location really good, one block from the beach - 3-5min walking. Otherwise, the Grab app will sort all your transportation needs. And it works extremely well. Finally one last thing I need to mention. On our last day, we were invited to the hotel's big celebration of the National Reunification day (30/04). There was an afternoon tea and some other activities. The whole family participated and we would like to thank Helen and the rest of the staff.

Nothing to complain.

Staying here with my family of 6 for 7 nights was such a delight and made our trip to Da Nang so special. The staff are exceptionally kind, especially Helen who was always keen to help us with various things. The rooms were clean, comfortable and spacious. The breakfast buffet had a variety of food so we were very satisfied every morning. I would definitely come back here if I get a chance to visit. The location was superb too, very close to the beach, restaurants and convenient stores.

The views from our room wasn't ideal. We had a torned down building next door and it was not a nice sight to see when you wake up. We had an unfortunate accident with our toddler where she acciddntly broken a bowl during breakfast and the staff made us sign a bill to pay for the bowl. However after expressing our disappointment at this gesture, the staff were nice enough to waiver for the cost of the bowl before we checked out.

The room was spacious and had two very comfortable beds for Asian Standards. The a/c in the room was a great plus. Very comfortable pillows and blankets aswell. We were also able to easily connect our Netflix Account to the tv. We had enaugh Space as a Family of 4.Our Kids loved the Hotel Pool despite the fact that it was rather small. All employees were extremly friendly and very polite. The Hotel is just minutes from the famous mykhe Beach and there are plenty of Restaurant options close by. The mini Supermarkt at the First floor was also very nice to have. The breakfast Buffet was amazing & had new options Daily. It is def more for asian tastebuds but we still found plenty of food that we loved. Esp the donuts were our kids favorites. We would def Book this Hotel again for our Next Trip to Danang!

More hangers, more options in the bathroom to store sth Otherwise I would even rate this whole stay a 10/10 esp when you think about the Price that we paid to stay for one week including breakfast

Good location a street back from the beach. Had a beach view room which although small was comfortable. Nice rooftop pool and bar, with great cocktails. Staff were friendly and very helpful. Helen gave us her WhatsAp number and we could message her with any tours we wanted to book or general questions about the area/markets and restaurants. Breakfast was great, big selection each morning. Easy walk to many bars, restaurants, pharmacies, laundry’s and massages places.

They are onto you as soon as you arrive at breakfast to try to sell/organise you tours and activities for the day, which can be helpful but just seemed a little pushy. Also everyone wants a review

We had a generally pleasant stay. The staff were very friendly and helpful throughout our visit—special thanks to Helen, who was truly fantastic. She went above and beyond to make us feel welcome, and we really appreciated her support. The room itself was beautiful, spacious, and clean, with a large bathroom that added to our comfort. However, the bed was extremely firm, which made sleeping a bit uncomfortable for us. Unfortunately, there were a couple of downsides. The breakfast was quite disappointing and didn’t live up to expectations. On our first night, we experienced a significant amount of noise—so loud that it seriously disrupted our rest. Disappointingly, there was no apology or offer of compensation for this issue. Overall, while there were some shortcomings, especially with breakfast and noise, the warm service—especially from Helen—and the lovely room made our stay enjoyable.

Our family of four spent four nights at Golden Lotus Hotel and had a fantastic stay. One of the highlights was the beautiful rooftop pool and bar, and our kids especially loved the foosball table by the pool. A special touch was the afternoon tea, included with our stay, featuring a delicious selection of fresh fruits and desserts. The staff were incredibly welcoming, helpful, and kind. Helen arranged multiple day trips for us, gave great advice on local attractions, and also arranged our free airport transfer. Breakfast was excellent, with a plentiful selection of fresh fruits, pastries, eggs made to order, and various hot dishes. Overall, a wonderful experience – highly recommended for families visiting Da Nang.

There is a building site next to the hotel, but if you are on a higher floor you won't even notice it.

Close to the beach. Good value for money. My daughter loved the pool on the top floor. Breakfast has a good selection of European and Asian dishes. There is a 24/7 minimart at the 1st floor which is very convenient. There is also a night market where you can have a good massage and food. The best thing is the staff. All were super helpful, always with smiles on their faces and making sure you are welcomed and looked after. Some I can recall are Helen, Eric and the sky bar manager.

1. There are two separate towers and we were in the one on the back. So every time we need to go to the pool, we need to go down to 2nd or 1st floor and then go up. This is not very convenient. 2. There are empty spaces on both sides of the hotel and in front which have rubbish and don’t look very attractive. 3. The seating area for breakfast is quite tight and can be crowded.

A nice hotel close to the beach and restaurants, but the immediate vic8nity ifvthe hotel is full of new constructions so it feels weird. Staff is nice there is a pool with bar and restaurant on the 14th floor, spa, gym, minimarket, very convenient. The room on the 9th floor was large, with a huge balcony overlooking the city with partial sea view, i loved it. Bed and shower were good, and so was the breakfast. We also had afternoon tea with cakes and fruits included, which was a nice bonus. Overall we liked the hotel, with extremely good value for the price we paid.

Nothing, all was good.

I loved the location, it was one block away from the beach. Mini mart on premises. Restaurants just down the road. We had a partial view of the ocean. The breakfast was different to Australian hotels. Lots of Asian food on offer, but it was substantial. I loved the omelettes, made fresh for you. The rooftop bar was lovely, and we got free afternoon tea. The staff were so friendly and helpful. They organised transport and tickets to Ba Na Hills, we stayed all day and the driver waited for us. It might be only a small hotel, but for the price, we could not fault.

Maybe a bit more western breakfast food, like cereal or grilled tomatoes and baked beans, but it wasn’t that important.

We liked everything about this hotel. Our room was spacious and well appointed with an interrupted view of the ocean. The beach is one block away, and you can borrow bikes from the hotel to ride along it, which is a lovely way to see the sites. Near the hotel there are plenty of restaurants of different ethnicities to choose from and we really enjoyed a Mexican lunch & Italian dinner. As well as being close to the beach, the hotel is an easy ride with a Grab motorcycle/car two Marble Mountain & Hoi An. We hired a Grab motorcycle to take us to Hoi A for the day and it was an exciting, fun, affordable, 30 minute ride away. The breakfast buffet was very good and had an extensive selection that would satisfy any diet restrictions. The manager of the restaurant, Pine, went out of his way to say good morning and to make sure we had everything we needed. We would definitely stay at this hotel again and highly recommend it to others.

The only suggestion we would have for the hotel is to close the gap between the glass panels of the shower stall to prevent the water from leaking out onto the floor.