How to sum up Haian Beach Resort and Spa in one word? Exceptional. In every respect! First time guest, many time visitor to the country. I booked a 14 night stay at Haian and from the outset the communication was prompt and informative. Transportation from the airport was arranged easily and my smiling driver was there to greet me in a vehicle which had massage seats! Now where do I start? You are absolutely spoiled for choice with the phenomenal breakfast buffet. A wonderful fusion of Vietnamese and Western offerings, many different fresh fruits, an egg station cooking omelettes and your choice of eggs, the pho station, the freshest and most beautiful salads, an extensive range of cakes and pastries, fresh juices, coffee and tea and more. You won’t find a better start to the day than this one! There is something for everyone. Happy Hour cocktails up on the rooftop were a wonderful end to the day overlooking the ocean and the spectacular horizon pool and the bar staff were so attentive! The cocktails were actually the cheapest I found. An impeccable housekeeping team who always greeted you with a smile and who brought your room back to spotlessly clean every time. The Hanatural Spa Treatments. Absolute bliss! And the location. Right opposite the beachfront overlooking stunning My An Beach within walking distance to everything! Very quickly I started to feel like part of the Haian family on this trip and I cannot wait to return with my next trip already booked! I booked a partial ocean view room and it was spacious and equipped with everything you need on a vacation. Drinking water is provided each day. An extremely well managed and run hotel. The owners and management should be very proud! Value for money and location 10/10. Staff 11/10! I couldn’t recommend Haian Beach Hotel and Spa more highly!

The hotel’s location near the beach was excellent. While the staff were friendly, they didn’t offer much of a greeting upon check-in, though they were noticeably more attentive and welcoming during checkout. The pool area was beautiful, with exceptional service from the staff there. Our room was comfortable but smaller than we had anticipated. Overall it was good value for the money.

The two main issues we encountered were, firstly, the hotel’s proximity to a very busy road, making access to the beach somewhat challenging and contributing to noticeable noise levels at night (though the hotel does provide earplugs). Secondly, construction is underway on both sides of the hotel. While there was no active work during our stay, guests on our side of the building had their view partially obstructed by a high-rise. That said, the hotel was considerate enough to offer compensation in the form of vouchers for use during our stay. Also don’t expect too much from the afternoon tea.

This hotel was absolutely beautiful, with excellent facilities and a well-maintained atmosphere. The breakfast buffet was a standout - despite being packed with guests, the food was always replenished, and the variety of options was incredible. The staff throughout the hotel were incredibly sweet and helpful, making our stay even more enjoyable. Our room was clean and exactly as expected, which added to the overall comfort of our stay. We also had dinner at the hotel restaurant, and it was a fantastic experience with both great food and exceptional service.

Unfortunately, we didn’t get the chance to use the pool, as it was always quite full whenever we went up. It would have been nice to experience that part of the hotel as well.

The staff was polite, helpful and very accommodating for my needs. Especially Mr. Nguyen Tran Trung made sure I was taken care of.

Nothing

We loved our stay and the big beds, the city view and the food at Ca Go. The staff is so friendly and polite and we were so lucky they packed a breakfast package for us for our 5am flight. It was cold and misty and windy on the beach front so we did not use the pool but everything in the hotel made our stay special despite no sun. Definitely use Grab if you can and wlak around for the first day. There's a pom Cafe near and it is safe. The shower is good, just does not have a closing door so it can get cold but just close the bathroom door also. We enjoyed the Pho and breakfast variety and the staff was fantastic. Thank you Haian team🙏✨

The shower does not have a door so it can get open and cold. Everything else is great. Netflix would be nice but we were out most of the day and there are local English channels. We liked that there was an iron and daily water.great service, great price.

Great hotel located right opposite My Khe beach. We booked 2 rooms for our family - a double city view and an ocean front suite. Our suite was lovely and spacious. We were located on the 20th floor so had amazing views! The breakfast buffet was massive with lots of options.

We chose this hotel for the rooftop pool but only had the afternoon on our first day to enjoy it as we were notified 9pm that evening that it would be closed for the next 2 days, which was the rest of our stay. We were extremely disappointed and although we were offered transfers to another hotel pool, it was a ground floor pool and not as nice. This put a damper on our stay otherwise we would’ve scored this hotel 9/10.

I truly have nothing to complain about this hotel. From the room to breakfast , staff, airport limousine. Everything is excellent. Spent 3 stars money but you get 5 stars service. Staff are excellent. Breakfast is great with lots of variety and they changed menu everyday. Room is so clean and cozy. My daughter said she doesn’t want to leave. We booked a partial sea view room but I have partial city view as well. Beds are comfy. Spacious room compare with hotels in Hanoi and HCM which hotel rooms look different from booking.com. But HAIAN room looks exactly the same which didn’t disappoint us when we arrived. If I come back to Danang again I will definitely stay at HAIAN again

The room had a very high standard and was good looking. No complaints at all. We ordered food twice and it looked and taste perfect. We enjoyed a couple massage, which was the best we've ever had - I had a lot - and it was 500k cheaper than expected due to special offer. The service at hotel was all over perfect and outstanding. The staff contacted me on WhatsApp before I did it myself. The breakfast was good and the shuttle service had the most comfy seats. I've been in many hotels but Haian topped all of them while the prices for everything is cheap for a central European. We enjoyed it a lot and I'm a bit sad we didn't stay longer. Highly recommending.

We lliked everything about this hotel. The staff is amazing—very friendly, helpful, and polite. The rooms are very clean. We stayed here twice and received a lovely welcome-back message from the hotel, a delicious free meal at the restaurant, and additional discounts, including a free airport transfer. The breakfast selection is on another level—truly exceptional. Our stay couldn't have been better. We highly recommend this hotel to anyone visiting Da Nang, and we will definitely return

Nothing dislike

HAIAN Beach Hotel & Spa in Da Nang is a solid choice for a comfortable and stylish stay, even if the weather doesn’t play nice. Located right on Vo Nguyen Giap Street, it offers easy access to My Khe Beach and local attractions. While I didn’t get to enjoy the rooftop infinity pool with a sunset view thanks to non-stop rain, the hotel still delivered on comfort and convenience. The rooms were spacious and well-equipped, with comfy beds and all the modern amenities you’d expect. The service was excellent, with friendly and attentive staff making sure everything ran smoothly. The breakfast buffet had a great mix of local and international options, and the rooftop bar was still a nice spot to relax, even if the view was more grey skies than ocean. The afternoon tea provided was a great way to start the afternoon. Despite the weather, the hotel made for a great base in Da Nang, and I’d happily stay again—hopefully with some sunshine next time!

I noticed upon arrival was a black hair in the bathtub. As a Caucasian with blonde hair, this stood out to me and was a little unexpected. While the room was otherwise clean and well-presented, this was a minor housekeeping oversight. It didn’t take away from the overall experience