There is nothing to dislike. The location is very Central in the old quarter allowing me to walk to almost every attraction in Hanoi that I wanted to see. The few that weren't in walking distance were a very cheap quick Grab drive away. The location also meant that all my day tours would pick up from my hotel. The staff are exceptional. Very accommodating. And as a bonus there is one staff member called Taylor Swift. Definitely a photo opportunity! 😂 The rooms are larger than I expected and very clean and well kept. The beds are comfortable. The air conditioning is excellent. The hotel also has a rooftop Sky Bar with a very cheap drinks, and a 2-for-1 happy hour deal from 5 to 7 p.m. for cocktails. I am not a cocktail drinker but given the cheap prices and the happy hour deal, I have discovered how much I enjoy them haha. I highly recommend this place.

This venue is almost perfect. My only complaint would be that the Sky Bar service is very slow and often you have to chase the staff to place an order. The staff are very friendly and accommodating and the view is amazing, but the staff are not efficient. I invited friends to join me at the sky bar but they also complained about the slow service.

This was my third stay at Bendecir Hotel. This time i had a "Junior suite with city view" which was spacious, very comfortable, and very clean, as all my previous rooms have been. The staff are always fantastic. They are all friendly, helpful, flexible, and even prepared a take away breakfast for me because i had to check out very early. The convenient location is in walking distance to many attractions and surrounded by great food and coffee outlets, and an ATM & convenience store around the corner. I wholly recommend this hotel and commend the staff. They will always be my first choice in Hanoi's Old Quarter.

My room was only three floors up so i had a street view rather than a city view, but it will still fantastic.

The Hotel met and exceeded our expectations. The staff was more than accommodating, in fact, they went above and beyond in meeting our needs. The breakfast was great as well, fresh and abundant and kept us fueled for our morning/afternoon adventures. They also helped us book our trip to Ha Long Bay. I would stay here again without hesitation.

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January 03, 04, 05  2023 - 3 nights. Room 601 Junior suite with city view . We arrived early, handed in our passports and after a brief explanation we left for lunch . Upon our return at 2:30, the room was available. Room clean a bit small for a suite, the city view is a big tree. The room faces a very busy noisy intersection, but the room is quiet. Breakfast on the 13th fl provides a vast selection of western and Vietnamese food, ranging from pizza to pho and a lot of fresh fruits and a short made-to-order menu. Variety and superior quality and flavourful.  Due to the sitting arrangements - very large tables - you will have to share with others. If you use Bus 86 from and to the airport The Bendecir is 200m from one of the bus stop. Wifi regularly drops off. An excellent quality to price ratio. Polite and friendly staff at all levels. A great place to remember. Thanks Bendecir.

I. Could not stay longer.

The staff were excellent I was unwell on arrival and the staff went above and beyond to go to a pharmacy for me as I was unable I was I remember the guys name but we worked on the door and wore glasses I am so thankful for how helpful he was due to him going and getting medicine for me I made a faster recovery

My room had a window which was internal to the building unfortunately this meant you heard a lot of noise from people walking up the stairs or sitting in the relax area unfortunately not of fault to the hotel some people were just rude obnoxious and loud but nothing could of been done regarding this

From the welcome reception until our speedy checkout, the staff was extremely professional, friendly and helpful. Check-In/Out Process: Most other hotels take such a long time to check you out having to go and check to see if you've taken anything out of the mini bar, the folks at Bendecir trusted us and took our word for it and were able to see us on our way to the airport with zero issues this morning for example. Happy Hour: The rooftop bar was a pleasant surprise, especially with their 2 for 1 happy hour special. While the drinks don't compare to a proper cocktail bar, it was nice to sit atop Hanoi with a 360 view with a drink in hand. Location: Conveniently located to so many great restaurants on my list to tackle including Xoi Yen, Sen Trang An to name a couple. If you're in need of a refreshing hair/scalp wash/massage, D&D salon is right across the street from the hotel. Wifi: Pretty reliable and very little interruption. Breakfast Buffet: Such a great selection of local and western cuisine. Again, the kitchen staff and servers are top notch. We arrived at peak breakfast time but they made sure we were taken care of and had a table to enjoy our breakfast before taking off for the airport today. Nothing they could have done outside of telling other guests to leave but their awareness and kindness showed they were doing their best, that's all you can ask for! Room: Tucked away in the back building, our room was spacious and calm. Bathroom was a bit dated but the shower worked fine and the toilets flushed strong =P

They delivered everything we needed and more, can't really complain about anything. I would definitely come back to stay here and we're glad we did. If forced to give some critique, perhaps expand the restaurant space?

The location was great - super easy to get around the city. The rooms were lovely and the bed was huge and cosy. If you arrive in Hanoi before check in (we arrived at 7am), you can check into another room until 2pm for a small fee which was so helpful after a long flight. They also prepared our room early for check in at no additional cost. The breakfast was great, lovely views of the old quarter and the Red river, the noodle soup in the morning was some of the best around! Lastly, the staff were so hospitable and helpful. The attention to detail was amazing, super impressive and really made our time in Hanoi. Tony was so lovely, such great warmth and professionalism.

Wouldn't change a thing

we stayed here on our first and last night in Hanoi. on our first night they gave us a free upgrade to a family executive room (from a premier twin room). service was excellent - all staff were always very friendly, proactive and helpful. location’s great too. rooms were clean and bed was very comfortable. they even had smart TV. breakfast was excellent as well - the effort to decorate the plates of our eggs in various ways was a nice touch and perks up your day. highly recommend to stay with Bendecir when you’re in Hanoi.

Good value for money hotel. Nice roof top view from breakfast restaurant and afternoon/evening bar

We recently had the pleasure of staying at Bendecir Hotel, and we must say it was a delightful experience from start to finish. The standout feature for us was the incredibly friendly and professional staff. They went above and beyond to make us feel welcome and ensure our stay was comfortable. The rooms were spacious, clean, and tastefully decorated, providing a cozy atmosphere that made us feel right at home. The hotel's location was also a major plus, conveniently situated near popular attractions and local amenities. Overall, Bendecir Hotel exceeded our expectations, and we highly recommend it for a relaxed and enjoyable stay.

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