No restaurant. We were delighted with the staff. Very kind - they upgraded our room & we were so pleased we stayed an extra 3 days & will return from our visit to SaPa for 2 more nights before moving onto Denang. The location was absolutely Perfect. We were able to walk everywhere in the old quarter - no need for cabs. But when we wanted to use a cab the staff would call trusted operators for us. All front people spoke excellent English. And very best of all was the Travel Agent who book our entire package for SaPa, our flight to DeNang, our day trip to DeLong, & even our return trip from DeNang to Bangkok!!! Before returning to Canada.

Cannot think of anything that wasn’t perfect.

I don't need luxury when I travel, especially traveling alone. So I tend to seek out budget hotels. I do need: GOOD WI-Fi for my work, HOT water, and AC. Posh provide all of the above, and then impressed me with a tub, a big comfortable bed, and a good workspace in the room. And also, electric outlets next to the bed! Many places cannot seem to get this basic thing right. Who wants to charge their phone on the other side of the room? The staff is amazing and friendly. Lum, the owner, is always cheerful and helpful. Great guy. Even though I was traveling alone, I would also choose to stay here if I was traveling with a partner.

Honestly, the only things that I would have any issue with was the door hardware on the balcony entrance. But it really wasn't a problem. Just a touch more maintenance would solve any issue. I was impressed with how things were in such good shape given the age of the building.

The room is very spacious, we have the room on 6th floors and with the 180 degree of city views! Location is excellent, in the heart of old quater walking distance to cafe, shops, night market etc. This hotel is classic and in an old French building which we do understand not in new condition, but the owner is currently upgrading, rénovating and painting the whole hotel give it a refresh look! The owner Lam and the staffs are very friendly and nice peoples, we will definitely come back again in the future 😊

This hotel is in a great location within walking distance of most of the attractions in Hanoi. Lam and his team Kièn, Mai & Tuèn are amazing. Always super friendly and always greeted with a smile and a warm welcome. I booked 4 trips with the hotel and they were excellent. Was sad to leave, and I would highly recommend for a great base in the heart of Hanoi and for tours. Thank you, Lam, and to your team for making my stay a memorable one.

Property is a bit dated but the location, price and team make up for it.

The bed was extremely comfortable, and the room had an exceptional amount of space. The staff made this visit special; Kien was so friendly and always a great person to talk to. He also gave us recommendations for food and markets. We loved him. Also, the owner Dao was very helpful and friendly too.

We came during the Christmas period so it was cold. When looking closer, a panel was missing from one of the windows, meaning it was very cold. However, this was unknown to the staff; a previous guest must have broken it and left it unannounced. We let the staff know and they said they would fix it.

The hotel staff were all kind and entertained my questions and concerns. I had a stress-free stay at the hotel. The owner even facilitated securing my car service in going to the airport during my flight back home.

They could have been more proactive in cleaning the rooms. I stayed for several days and the towels were replaced only once, and it was upon request. Replacement of towels should be done at least every two days; ideally, every day!

1. Strategic location in ancient town. 2. Value for money - modest boutique hotel 3. Big bed 4. Room with windows has view of the city if you love to take photos of the city and people at different times of the day. Great gor hyperlapse too. 5. You can appreciate the top-bottom Vietnamese wall art of landscape + culture in front of the elevator on each floor. 6. Helpful staff.

For the bedrooms, they do not look exactly like the picture. But still comfortable for me.

The best hotel in Hanoi. Near to many tourist attractions such as train street, one pillar pagoda, temple of literature. Service is great. Host is very friendly and I suggest this hotel if someone are specially searching for a good hotel budget- friendly. Rooms are spacious. Very easy to find as it is on main road. Bus station is near by walkable. You get direct buses to and from airport. You feel safe as it is beside police station. Veg friendly cafés are nearby. You get great vegan options too in the surrounding. Multiple coffee shops to try and Very near to market place.

Nothing as such

The owner, Lum (sorry of if I haven’t spelt this right) couldn’t have been friendlier or more helpful. He upgraded us to a large room in a second hotel he’s just bought nearby. He made sure we had the best visit possible in Hanoi . I’ve never seen such a well equipped room - from dressing gowns to razors and food. The room was spacious and clean, and the location was fabulous , in the old quarters, everything walkable yet slightly away from the very touristy bit and near the night market. Perfect.

Nothing negative to say.

The room was huge - almost an apartement. It was exactly like on the photos - very clean, nice and old style, good taste. There was an elevator and it was quit, although of course the old town is verv lively! If you go out you immediatly are in the middle of fantastic streets, food places, a real Vietnam experience! very good to find, nice entrance and safe street. Nice people, helping with any belong. The tour to Halong Bay was GREAT and really good price. You get picked of at the hotel and dropped in the night. Thanks a lot for the nice time!!

nothing :=)))