The rooms were large and very clean. Our beds very comfortable. Housekeeping amazing and thorough. The location perfect. ATMS close by and a Family-Mart and Co-- Mart minutes walk for grocery. Abundance of street food and restaurants not far awayl. The location we considered more on the "quieter" side which was perfect for us. Pool and gym facilities were great! The decor, the pictures around hotel, the flowers in the lobby, the fragrance used in hotel, the shampoo, conditioner and body wash smelt great! The staff very friendly from the door staff to the reception area, their service impeccable. Oh and they provide free shuttle to markets! One of nicest hotels we have stayed in for the price and for family of 5. We will return!!

Everything was great!!

If you're looking for a convenient place to stay in Ho Chi Minh City for your vacation, I highly recommend Sherwood Residence. Everything is here - great location, delicious food, very accommodating staff, facilities, One thing I liked is the daily free shuttle service, which runs hourly from morning to afternoon, allowing you to ride and drop off at popular tourist spots. Outside the hotel, there are eateries all around, including Family Mart 24 hours and Coop Mart. Jollibee and KFC are just 2 blocks away."

I didn't find any mistakes, everything is perfect! Kudos to Mr. Vu, the chief supervisor, and Miss Tams restaurant crew for their excellent service. They really took good care of us.

Outstanding. Would recommend to anyone coming to Saigon for business or pleasure. Exceptional hotel with all services. We utilised the airport transfer service both ways which also highly recommended for a family with small children and a lot of luggage. The room was fantastic. The staff and service was impeccable. Truly is a 5 star hotel. The hotel is absolutely gorgeous - wonderful lobby and the children loved the pool and kids club. Location was great in district 3. A short walk to district 1. The advantage of staying in this part of district 3 is that you get to experience a bit more of the local flavour and culture of Vietnam as opposed to District 1 which is very touristy. Regular shuttle service is a bonus but taxis were so cheap and easy to hail that is what we ended up using to get around. I would stay again in a heartbeat. Worth the money spent.

Not a single complaint.

The 3 bedroom apartment was huge and spacious and clean. We also had a separate laundry with a washing machine and dryer which was so convenient for our 10 night stay. The hotel pool was clean and fairly quiet so sometimes we had it all to ourselves. Everything was perfect. This is the second time we have stayed in this complex and will stay again. Centre of town was only about a 10 minute walk. Grab and taxis were quick and easy if you didn't want to walk. There were a few restaurants and takeaway places nearby and a big grocery store just a block away. We had an excellent stay.

Nothing.

We stayed with 2 kids under 10 and loved almost everything. The staff was welcoming, kind and spoke good English. They were friendly and accommodating. The facilities are amazing, from pool to sauna, pool tables and even ‘private’ cinema room (if you want!). It was a fun place to stay, and great location. Breakfast was lovely, and despite many guests it felt very relaxed. Many choices, local and western foods. Coffee made by the barista there was amazing (if you like it strong). The room was spacious (we had a family suite), a little basis but always tidy and had all we needed from bathrooms to kitchen. We stayed for over 1 week and had a great time in HCM, thanks Sherwood!

I can’t think of any. We were impressed with most of things and really enjoyed the stay

Always looked forward to walking into the hotel smelling the lovely jasmine fragrance after a hot day out in Saigon, the 3 bedroom apartment was so spacious and the biggest apartment we've been in with full equipped kitchen, hidden laundry room with ventilation and hanging rods but was insulated from the rest of the apartment, also a storage room and double layered balcony doors for soundproofing (genius!) , beds were so plush and comfortable, pool and sauna room was great, staff and room service were very hospitable, so much entertainment for the kids downstairs, love that it was serviced and cleaned every day! Perfect location to go anywhere in town! Breakfast buffet was decent! Will come back for sure in future!

Hotel is on a one-way street so catching a Grab took a while as the cars had to go around the block but that was minor issue. Make sure you don't leave food lying around as tiny ants can appear fast so clean it up in the sink

The room was very comfortable, air conditioning in each room, clean bathrooms with the bonus of a washer and dryer. Bed was very comfortable - which is not common in Vietnam, many of the places we stayed had rock hard beds! Our return flight was later in the day, staff allowed us to continue using the pool and gym - which was awesome, they were also very vigilant with the safety of our stored luggage. Staff were very friendly and accomodating, the afternoon doorman was so lovely and engaging, he made us feel so welcome! Pool and gym were great! A great combination of outside and undercover areas for lounging in and around the pool which meant you could use the pool without getting direct sun if you like! Shuttle into town was a great bonus!

There was nothing I didn't like

My family and I had a fantastic stay at this hotel! The appartment were exceptionally clean and spacious. The staff were incredibly friendly and helpful. The breakfast was delicious, with a good variety of options to choose from. I was pleasantly surprised to find a washing machine and dryer available, which made it very convenient for longer stays. The beds were extremely comfortable. Good aircon and everyday room service. The hotel also has sauna and a lovely swimming pool, perfect for unwinding after a long day. Overall, I highly recommend this hotel to anyone looking for a comfortable and welcoming stay. I would definitely return!

A bit far from most of the attractions, but we enjoyed the walk, so it wasn't an issue for us.

We had a family room. Which was more like an appartement. Very big and comfortable. We had a kitchen and washing machine with a dryer. Washing our clothing was very comforting. The pool was great for our youngest. The people from the hotel were very friendly! We walked a lot around. The location is great for this. Close by lots of things. And otherwise the Grab taxi takes you everywhere for around VND30K. The location is very central.

There was nothing I disliked. If I have to say something then I would say that the playarea above was a bit outdated.

Friendly staff that was easy to communicate. Hotel's not brand new but are well maintained and has the old-school style elegance. Great for families with young or slightly older children with their kids room, games & video games room and pools. Also enjoyed their breakfast which has enough good variety. And we were offered to upgrade our room from 2-bed room to 3-bed, which was a very kind gesture.

Not really. Our main bed room's aircon was bit noisy probably due to old aircon unit. But have reported back and I'm sure hotel management would get it fixed in no time.