hoi an emotions is an amazing hotel, situated along the river and just a few minutes bike ride from the old town. the rooms are really tastefully decorated and the highlight of it all is the staff. awesome, kind and attentive. sounds cliche, but felt like family.

like many hotels, COVID has left its marks here. some parts of the hotel are a little neglected, but really only a small portion of the hotel. the gym is maybe in need of the most love.

I absolutely love my stay here. I intended on staying two nights but ended up staying five. The rooms were immaculately clean and very well designed. Great aesthetic. The swimming pool was absolutely beautiful with lots of lounges and umbrellas. The staff were just wonderful, especially the breakfast staff and chef. I am incredibly gluten intolerant so was unable to eat a lot the buffet food. Instead they happily cooked me a separate delicious breakfast every morning. It was very thoughtful and delicious. It was a great location, not far from old town and very close to the river. The room with the bathtub was so so good! Highly recommend.

We initially booked this hotel for 4 nights but we added an extra night. It is very well located. If you are thinking of going to the Hoi An Memories show it is right across the street. From the hotel, you can easily reach old town walking by the river in 10 minutes and then come back to this quiet hotel. The staff was exceptional. They were very helpful and suggested many activities and restaurants. They booked tours, private cars and massages for us. The rooms were big and the restaurant/buffet facing the pool was very pleasant.

Nothing

Loved the motel, it was in a great location, not too close to the hustle and bustle of town and easy walking or borrow the free bikes from the hotel. The staff were exceptional, David "not his real name" who worked both the bar and the kitchen was awesome, looked after my family for drinks at the swim up bar. Breakfast was great, don't expect Michelin star , but it has everything you need to start the day. Omelet bar fresh fruit and coffee etc, all fresh and lovely. The pool was awesome and you can't really hear any traffic from the front, we will definitely be booking again.

Not long enough

Breakfast was amazing I had fresh fruit every day and then they cooked an omelette for me. The pool was so refreshing after a hot day out and staff in attendance at swim up bar. Car picked us up from airport. Had laundry done in 8 hours.

Need to keep fresh pool towels available. Maybe more cereal choice for breakfast and a coffee machine. Larger cups/mugs in breakfast station. Individual butter packs in an ice bowl.

The room was HUGE and beautiful, the bed was comfortable, the pool was amazing and perfect for swimming. The koi ponds were beautiful and carefully maintained. The breakfast was just ok, but it was included so no complaints at all. Rooms were cleaned daily. Wifi worked well.

I would have liked to use the bathtub but the hot water didn't work long enough to fill it sufficiently to be able to take a bath, so it was just there for decoration and unusable.

A really well priced, well laid out hotel within walking distance to town along the riverside path.Our room was cleaned daily, fresh towels, and water. The pool was a very welcome reprieve from the humidity and heat. Free bicycles were great, we biked all over HoiAn and out to the beach, took alleys, paths and side roads off the beaten track. Great way to see the city and places you wouldn't normally go. I'm sure you'll enjoy your stay here. Staff are super super helpful and friendly

Liked everything

The owner is proud gardener, the pool was large with comfortable lounges around it. Rooms are large which is great to spread your luggage out when travelling.

Pool needed to be cleaned as it was obviously algae growing on the walls. The breakfast was average and needs to be improved to meet a travellers needs. Bikes need to be replaced as they are worn out.

Very comfortable beds! We actually extended our stay here because the hotel was comfortable and nice. The hotel grounds look wonderful and well kept, the pool was nice and the location close to Hoi An, but far enough to be quiet. There are free bikes to rent to get around Hoi An area.

Breakfast service could be better, quite often many products on offer were empty and tool a while to be restocked.

The room and bed were huge, the biggest I"ve ever stayed in. Very clean. Lots of plants around, and a swimming pool. A pleasant walk along the river into town. The staff were fantastic - so smiley and helpful. Especially the guy who held the umbrella over us while getting to the taxi in a downpour...

The "fruit" juice at breakfast.