⸻ Title: An Unforgettable Stay at Memories Resort & Spa – Exceptional Service! I recently had the pleasure of staying at Memories Resort & Spa in Hoi An, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment we arrived, the service was impeccable — warm, attentive, and truly personalized. What truly made our stay exceptional was the incredible hospitality of Mr. Hoang Vu, the resort manager. He went above and beyond to ensure our visit was comfortable and memorable. From recommending hidden gems in Hoi An to checking in personally with a warm smile, Mr. Vu set the tone for the entire staff. His leadership and genuine care for guests are evident in every aspect of the resort. The resort itself is stunning — beautifully designed with serene surroundings that offer a perfect blend of traditional charm and modern comfort. The rooms were spotless and elegantly furnished. If you’re visiting Hoi An and looking for a place that combines luxury, authenticity, and truly exceptional service, Memories Resort & Spa is the perfect choice. A huge thank you to Mr. Hoang Vu and the entire team for making our stay so special. We will definitely be back!

Pools close too early

Room - dramatically exceeded our expectations! It was great! Huge room, clean and well designed bathroom, well furnished, great view, excellent A/C Pool - fantastic - one of the cleanest pools I’ve been in. Staff - went over and above for us. Shuttle - used it once and was fine. Bikes were ok, especially if you go to town before it goes crazy (6am) Breakfast - great

Could have more gluten free options for breakfast and improved staff understanding of coeliac needs (ie gluten free) You need to show your room key to get over the pedestrian bridge Bikes need a service!

This is one of the best deals one can get for a hotel/resort stay anywhere and especially in the Hoi An area. Located on a gated island, a bridge away from hustle and bustle of Hoi An old town, it offers some needed peace and quiet when one wants. With beautiful views, great grounds, two sumptuous swimming pools, large and well equipped rooms, as well as multiple other perks, this is a world class resort. The breakfast offers many great choices of western and Asian foods. It is easy to get immersed in local culture with multiple shows in the nearby park that are free for the resort residents. The resort also offers discounts for the marvelous Memories Land show. The staff are amazing and ready to help with any wish you may have without being pushy to sell you something you may not necessarily want, like it is done in other hotels in the area, and miss Trang at the reception was especially helpful. Very highly recommended!

Something to note is that there's no elevator to the upper floor.

We had an amazing stay at Memories resort. It is a beautiful oasis away from the hustle and bustle of the town, but still close enough to be able to walk to the centre in 15 minutes. The hotel is beautiful, spacious clean rooms, and the breakfast had plenty of options each morning to suit all tastes. The staff were so friendly and helpful, especially Mr Hoàng Vû who really helped us when we had an issue with our outgoing flight- we really appreciated this. The airport shuttle was also excellent. One of our favourite places we have ever stayed.

Nothing- everything about the stay was exceptional.

The location is brilliant. Close enough to the town to get a 7 minute Grab, but far enough away to be able to escape the busyness of town. The view from the rooms over the river with the lantern boats is amazing. Frogs all over the place at night which the kids loved. Stunning family pool and amazing adults infinity pool. The staff were professional and helpful without being over the top. Big enough to be well equipped, but still felt boutique. Thoroughly recommend this stunning hotel, the amazing rooms, and the memories you'll be left with.

We didn't realise the hotel included a theme park with known daily shows. It was a nice surprise, besides some extras like free bikes and a gorgeous common area with two pools, a pool table, two bars and a yoga space. We took the bikes to the city center and it was lovely to pass through the rice paddy fields. Traffic can be challenging. The staff was also super nice and welcoming, going always the extra step. I recommend the spa and the 2h long massages!

The only thing I would have loved was to get lounge chairs on the balcony. I was planning on getting some sun but unfortunately, some rooms don't get sun on the balcony anyway. I would have still liked some lounge chairs there. The only other small thing was that I wish they had different-sized room slippers - mine were huge and uncomfortable.

This is an excellent resort, spotlessly clean, stylish, and walking distance to the the UNESCO protected old city of Hoi An. We had a big room overlooking the river. We could watch the little boats with colorful lanterns passing by from our balcony. This was an amazing scene to experience and it will be the one of the first things that will come to our minds whenever we think of this resort, and our time there. The breakfast was great too. We loved the freshly baked banana and coconut cakes! We spent one of our days relaxing by the pool, which was wonderful. In summary, we had the most restful and enjoyable days of our Vietnam trip at this resort and in this town. Both are highly recommended.

We liked everything this resort has offered.

Huge thanks to Hoang Vu and his team , made us feel very welcome from arrival and at all times during our stay . Loved the Pho each morning at breakfast and afternoon drink at infinity pool looking over to Old Town. Easy walk or bike ride into the action and the Hoi An Memories show next door is a great night out. Great size rooms and very comfortable beds , also quiet for a bit of a sleep in. Special mentions to Linh at the poolside restaurant and Son at the pool for excellent service during our stay. All the best Memories Team ! Justin , Susie, Jess and Daniel O'Connell

I loved the resort's excellent location on a private island, which provided a peaceful and exclusive atmosphere. The facilities were top-notch, making the stay very comfortable and enjoyable. The staff were extremely friendly and attentive, adding to the overall positive experience. The breakfast was perfect, with a wide selection of delicious and varied food that catered to different tastes. Additionally, the Symphony of Art Show was an absolute highlight! It was incredibly well-produced, presenting Vietnamese traditions in a breathtaking way. Although the tickets were quite expensive, they were definitely worth the price for such a stunning and memorable experience.

While the private island setting was great, the resort seemed quite quiet due to fewer customers during my visit. This made the stay more private, which I appreciated, but on the downside, the theme park area felt abandoned, which was a bit disappointing.

The hotel had a lovely relaxing atmosphere. Everywhere was spotless and the staff were amazing. Nothing was too much trouble. Within we our booking we also got a free airport transfer. The location was ok if you don’t mind a 20 minute walk to the old town but a taxi is only £1.50 so no real issue. Don’t let this put you off this lovely hotel.

Whilst there is a shuttle bus to the old town it only runs at 9am and 3pm. It’s a shame it isn’t more frequent and later into the evening.