We had a great stay at this hotel. The location is excellent—just a 1-2 minute walk to Sapa Station, making it very convenient for taking the train and cable car up to Fansipan. The hotel staff were friendly and attentive. They even offered to change our room to one with a better view once it became available, which we really appreciated. A special thank you to Van Tien, who took excellent care of us throughout our stay. He speaks fluent English and went out of his way to make sure we were comfortable. Oh ya, the bed is very comfortable!

Overall, we have nothing to complain about, except for the hair dryer, which did not have hot air and was a bit dirty. After we mentioned this, Van Tien promptly provided a separate hair dryer. A big thank you to him for his help.

The hotel’s location is right in the center of the town, very close to the train station, restaurants, bars, souvenir shops, etc. thus walking / getting around is super easy. The staff is also very nice, we’re greeted by Tim when we checked in who’s very warm and accommodating. Amenities and hotel service wise, everything is okay. Good wifi connection inside the room, nice breakfast (love their homemade yogurt), decent room size for a group of 3, they have daily room cleaning, soundproofing is okay because I don’t remember hearing the next room or anything from the outside, and water heater works perfectly. Overall, we did not regret staying with them. You will definitely get your money’s worth. 👍 👍 👍

Our overall stay was splendid. What made it the most special is Tintin, the receptionist. He was nothing short of friendly, accommodating and welcoming. He's very cheerful as well every time he sees us. The hotel should definitely give him a raise for everything he does! The location of the hotel is perfect for you to walk everywhere and since Sapa is not that big anyway. The size of the room is big enough which we truly appreciate.

The accommodation is what you get for the price you pay. They try their best to be clean with it but it is slightly run down.

The staff especially Ms.Dua and her beautiful buddy at the reception desk were very friendly and always attentive to all our needs the whole time of our stay. Special mention also to Mr.Pogi of Sapa Centre Hotel,Mr.Tin Tin who helped us cook their special hot pot dinner and made us truly satisfied.The hotel location is perfect as it is in the center and near all the major attractions. The breakfast buffet was good enough with plenty of choices.We enjoyed our time and will definitely come back again to this hotel in our next trip to Sapa.

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The staff were incredibly helpful from the get go and the room was lovely and spacious, one of the best during our trip in Vietnam and definitely the best value for money (cheaper than many other hotels in big tourist areas that weren't as good). Breakfast was delightful as well. Tin Tin (I believe that was his name - sorry if not!) made us feel very comfortable and Dua was really helpful offering to assist us with transport etc. We wished we'd had a longer stay to take advantage of their services! If I ever come back to Sapa I'll be staying here again.

We ended up in a smoking room which we weren't aware of but it didn't bother us at all, the smell was only faint. However, this might be an issue for anyone sensitive to the smell of smoke so it should probably be made clear in case the guest minds being in a smoking room :)

Awesome Tintin helped us!

Vinh. I accidentally left my passport in the room safe and realized it while I boarded the early morning bus to Ha Giang from Sapa. I called the hotel, and Vinh answered at the front desk. I asked him to check the room safe. He confirmed my passport was there. He offered to bring it to me at the bus station. I accepted. The bus station is about 2 kilometers away from Sapa Centre Hotel, but Vinh arrived with my passport in less than 5 minutes from the time I spoke with him. I thanked him and offered money. He declined money and just asked to leave a review of the hotel. Here it is Vinh. You're great! Thanks again! Also, they upgraded my room.

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Booked double room with mountain view. The view was good! It’s a minute walk to Sun plaza Sapa station. The restaurant has variety of dishes and the breakfast also has lot of vegetarian options. The staff is kind and helpful. They charge 3% for payments by credit card. So do many stores, restaurants in Sapa. It’s better to carry cash just in case. My husband forgot his mobile at the hotel and realized it after we reached Lao Cai station. Fortunately, the hotel staff arranged a taxi to deliver the phone before our train departure.

Dim light in the bathroom.

Hotel location is great, right in the middle of Sapa town very close to the Fanispan Rail Station. The room was good with a nice little balcony. The staff were happy and friendly. When we booked out I left my hat in the room, it is an expensive hat that I bought in Spain several years ago and I didn't want to lose it. We were about 1 hour away heading back to Hanoi when I realised. I contacted reception on WhatsApp and they made arrangements to deliver my hat to our Hanoi hotel at no cost. Great Service! And reception also booked our Fanispan Rail tickets for us. Breakfast was not fantastic but ok. The downstairs bar/cafe/restaurant is quite good.

Nothing to dislike about this hotel.

It is in a great location and the room is as advertised. Very Good for its price. The location is just a minute's walk to Sun Plaza. Our room was a spacious good fit for 4 adults or 6. Salute to Mr Van, Mrs Huong and Mrs Xuan, great in communicating and they assist us with booking our tickets to Sunworld Fansipan and arranging a car service to the Glass Bridge and Alpine Coaster. We left a jacket in our room on our checkout day and Mr Van replied immediately that they would deliver it to us before we truly left the city center, thank goodness for his fast response and coordination that we received the jacket before we left Sapa. Our 2 day stay in their hotel was awesome and did not worry about anything.

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