The service was excellent – the staff were helpful, friendly, and went above and beyond. The breakfast was generous and very tasty. While the room wasn’t super luxurious, it was extremely comfortable, well-equipped, and surprisingly large for London standards. We had our towels and sheets changed promptly after accidentally spilling coffee, which we really appreciated. One of the staff even gave us great tips for places to visit. After checking out, we were allowed to store our luggage so we could enjoy the city a bit more before our flight – a great final touch!

Perhaps the only downside was the location – it's not right next to a Tube station, but there's one about 20 minutes away near the O2 Arena.

Modern, clean with amazing views of the 02 especially at night. Staff all friendly and helpful. We stayed with our pet dog Loki who had the time of his life. If considering staying with your dog i would highly recommend. Plenty of space outside to walk your dog with plenty of bins. It’s a nice walk into Greenwich Center along the river which is easily accessible from the hotel. Very dog friendly. My daughter and her friend attended the 02 for a concert and day time shopping, both of which are an easy 10minute walk from hotel. Breakfast was included and had everything you could need or want, all fresh and well prepared. We had an amazing time and will definitely book again in future.

We have nothing bad to add.

The staff were amazing, all of them and the lady who checked us in was really lovely, I was very impressed. The beds were very comfortable and I noticed there was a fan and heater available in the room which was great. My only comments would be the lighting in the bathroom was poor, the milk sachets were off and the windows could do with a jolly good clean. It would have been nice to have a fridge/mini bar. Overall I would say the stay was excellent and the staff really made our stay special (the breakfast was great too). I would definitely stay here again, so thank you.

As in above comment.

I had a great stay at this hotel. The staff were absolutely amazing – incredibly friendly and attentive, which made the whole experience feel really welcoming from start to finish. The bed was extremely comfortable, making it easy to relax and get a good night's sleep. One of the biggest highlights was the location – it was perfect for visiting the arena, just a short walk away, which was really convenient.

The window was really dirty, which took away from the overall feel of the room. One of the lifts wasn’t working, which meant longer waits and some inconvenience, especially at busy times. For the price paid, I expected a higher standard – I understand that rates often increase during big events, but the quality didn’t quite match the cost.

Friendly, welcoming staff and all areas were clean. I thought it was great value for money as it's a short walk to the O2! (Photo shows view of O2 from the hotel) It's easy to access the rest of London by rail or tube. We didn't use any other public transport. I stayed in a family room and needed the sofa bed made up, this did make it tight for space. This is stated before booking so wasn't an issue. If used as a sofa, there would be ample space.

There was a fair selection for breakfast but I can't say I really enjoyed either the two breakfasts I had during my stay.

THE BREAKFAST IS ALWAYS GOOD IT WAS EXTREMELY BUSY DURING OUR STAY DUE TO BIG EVENT AT THE O2 AND TORVILLE AND DEAN'S TOUR, FOOTBALL AT WEMBLY AND IT BEING EASTER SCHOOL HOLIDAYS SO I THOUGHT THE STAFF DID BETTER THAN WELL UNDER THE CIRCUMSTANCES AND PRESSURE, AND WERE STILL SMILING AND MORE THAN HAPPY TO HELP WITH EVERYONES REQUESTS, AND WELL DONE TOO TO THE CHEF IN THE KITCHEN WHO NO-ONE COULD SEE BUT DID VERY WELL KEEPING UP WITH EVERTHING

INCONSIDERATE PEOPLE COMING IN LATE AND VERY NOISY PROBABLY DUE TO ALCOHOL, BUT THAT WASNT THE HOTELS FAULT JUST BAD MANNERED AND INCONSIDERATE PEOPLE STAYING

The location is very good, close to the subway.as well as other means of public transport (the cable car and the Uber boat). Breakfasts were very good although the rush hour (9am) was less comfortable since there were queues but it might have been due to the holiday time when we stayed there. Housekeeping was the best!

Tbe hotel lacks a bit of better management. The breakfast staff could work a little faster or they are understaffed. There are faster ways to get tables clear and ready for the next guests. Also refilling was slow, however, nothing too serious. The elevators seemed not to be always working properly or there should be more. Two are not enough and waiting times were often a bit long. Nevertheless, it is not Holiday Inn to be blamed for it.

We stayed for one night while attending a concert at the O2. The room was spacious enough for our family, and our 3-year-old daughter slept comfortably on the pull-out sofa. Breakfast was good, with a decent variety. The parking outside was a bit pricey, but that’s to be expected by London standards.

The curtain track was unhinged, and there was visible damage on the headboard near the nightstand. Also, while not essential, it would’ve been a nice touch to have a smart TV in the room so we could log into our Netflix account—especially for families traveling with kids.

I had a really great experience staying at the Express London Greenwich. The location is perfect if you're planning to visit the O2 or explore the historic Greenwich area. The O2 is just a short walk away, which made attending an event there incredibly convenient. Plus, Greenwich itself is just down the road, offering beautiful parks, the Royal Observatory, and plenty of charming cafes and restaurants. The hotel itself was comfortable and modern, with everything I needed for a short stay. The room was clean and well-appointed, and the staff were friendly and welcoming, making check-in smooth and easy. If you're looking for a well-located, budget-friendly option with easy access to both the O2 and Greenwich, this hotel is a solid choice. I’d definitely stay here again!

It was very nice, clean and easily accessible in the lobby. Has a nice dining area. The lifts worked fine and the room was good. I liked the lighting. It was a good temperature and there was shampoo and hand wash and clean towels. Also had a kettle some cups and option for tea or coffee. The breakfast was really nice with lots of different options. The beds were comfy and big. It's also really close to the o2 about a 10 minute walk so was really good for concerts and events.

The air-conditioning was a little annoying but we turned it off. The windows were in need of a wash but other than that I had no problems.