Staff are fantastic, the hotel is very clean and the location is perfect. Beds are extremely comfortable and bathroom amenities are fabulous.

If anything the rooms are a little tired could do with some touch ups lots of scuff marks and peeled paint. Bathroom needs re sealing and grouting and electrics need to be looked at we had a few flickering bulbs and one socket didn’t work.

Good size room. Friendly staff. Complimentary water around hotel.

For 5 star hotel I expect coffee machines in the rooms and complimentary dressing gowns. Lobby is beautiful however there are signs of tiredness around the hotel. Fraying carpets. Our table in the room was scratched and tired. Dust everywhere in the bedroom too.

We absolutely loved our stay at The Montcalm Brewery. The service was beyond expectations – from the moment we arrived, the staff were warm, attentive, and genuinely kind. The reception team deserves a special mention for their professionalism and positive energy. Some of the reviews here honestly don’t make sense – you can’t expect to pay the price of a cheap Airbnb and get royal treatment. The Montcalm delivers exactly what it promises: a true five-star experience at a very fair price, with a level of service that’s hard to find in London these days. Highly recommended to anyone who appreciates good value and realistic expectations.

Location was super, in between 3 metro stations, all within 10 minutes walk. Rather quiet district at night, people don't yell at the street, that's great. Even when the hotel was hosting a party in the inner yard Friday night, you couldn't hear any noise in the room. Welcoming, very polite personnel, fancy lobby. I'd say, the folks took extra effort with room cleaning, which was not necessarily what we, as guests, wanted, but the effort to make the bed on daily basis was remarkable. Air conditioning was operating well. All necessary accessories were in place: cups, kettle, slippers, hair dryer, plenty of sockets, there was even an ironing board and safe. Comfy large bed.

It was impossible to turn the lights off)) We tried all combinations of switches, ended up with removing the card from the cardholder. Luckily, sockets and air conditioning still worked, so this was bearable to live with the hack. Another challenge was to turn on the shower and not get flushed with cold water, seems it's a common problem in UK, so let's say it's a feature, not a bug. Lastly, it would've been nice if there was a toilet brush in the room. No doubt, we enjoyed regular (let me stress this again - remarkable) room cleaning, but it'd been even more beneficial for us to be able to perform certain self-service.

Well presented and great service. I stay about 120 nights per year in hotels. I will use Montcalm again.

The room layout/storage was poor. The Wardrobe was poorly designed with lots of wasted space and not enough space to hang clothes. We had two different rooms (the AC did not work in the first) and there was plenty of room for a wider wardrobe in both and what there was was filled with ironing board, trays, safe etc. the shaving mirror was unusable as too low and on the wrong side for right handed shavers (should be on the left of sink. Gym was too small and there is a dreadful smell in the basement that did not seem healthy to breathe!

I booked the Wow suite for the weekend, to celebrate my husbands birthday in London. The name certainly is apt. It's what you say when you enter the suite ! It was beautiful. WOW. Bathroom was a surprise. Beautiful too. Huge bath with spa type shower over it. I didn't realise there was a glass wall separating it from the bedroom, however there is an electric blind for privacy ;-). Staff had put balloons on the bed and there was bubbles and sweet treats waiting too. A lovely touch. Bed was super comfy and environment was pretty quiet. Every member of staff we encountered were super friendly. There was a good choice at breakfast. We didn't have any other meals there as we spent most of the time in central Central London. Hotel was a few minutes walk from Moorgate. Easy to find. We've stayed before, 7yrs ago on our last visit to London and the standards haven't slipped, however we just had a double room then. That was beautiful back then, hence me re-booking and snapping up the Wow suite when I saw it available. If you're celebrating a special occasion book this room. You won't be disappointed.

The staff amazing the bed excellent but the TV ancient the phone does not work to call reception or anywhere for that matter The staff is trying by all means to compensate for the lack of updated systems No charging bay for mob phones in the room or anywhere else…no smart TV that means no cable and no internet via your TV Sad because the place has a great potential and location second to none.. but lacks investment and ownership

The staff amazing the bed excellent but the TV ancient the phone does not work to call reception or anywhere for that matter The staff is trying by all means to compensate for the lack of updated systems No charging bay for mob phones in the room or anywhere else…no smart TV that means no cable and no internet via your TV Sad because the place has a great potential and location second to none.. but lacks investment and ownership

This hotel is a gem! Incredibly attentive staff, very professional, and felt like you were receiving 5 star treatment all the time. The hotel itself is gorgeous, and the rooms are nice, and very comfortable! The location is very convenient (not the most charming neighborhood itself, it is more of the financial district from my understanding, but absolutely perfect in terms of walking distance to everything you need (20 minutes walk to Shoreditch and Islington, easy walk to the Thames and other touristic sights etc. - I picked it specifically because the location was so convenient for me). The hotel has a unique charm to it, which is what I was looking for, and seemed to be tough to find in this price range (most other hotels I saw in this price range were quite cookie cutter and boring, or too modern feeling, lacking charm). Definitely recommend staying here! I would absolutely come back when I return to London.

We originally booked a room in the Montcalm Brewery hotel but due to maintenance issues we were contacted in advance and offered accommodation in a nearby Montcalm hotel instead. The location was excellent – just a short walk from Liverpool Street Station with good connection to the airport by train. The staff were very professional and welcoming. Our room was spacious, quiet, and the air conditioning worked perfectly. We really enjoyed our time here and had a great rest. We had an amazing breakfast too. Overall we’re very happy and satisfied with the experience. In general we had a very good impression from Montcalm hotels treatment and care and if we return we will book it again.

The room was beautiful and exceptionally comfortable with a lovely touch of a little bottle of Fizz for my 60th BD. The porter who showed me to my room was a fabulous chap. The hotel certainly is interesting with all its different wings. I wonder if all the rooms are as wonderful as mine was. I loved being able to open the windows even if only slightly and being granted a late check out was fantastic as I was there to be by myself and relax and that is exactly what I was able to do. The bed was so cosy and very hard to leave. The staff in the restaurant were excellent at a very busy breakfast.

Leaving my bag early was a bit fraught with several people complaining about this and that. Made me feel quite anxious about actually staying there. (although I had NO complaints and my stay was lovely) But an uncomfortable start. The bath plug didn't work but housekeeping wouldn't know that unless someone reported it so I did. Breakfast bit limited for a gluten free person but enough.