We booked a uber to go to the airport, two cancellations and charged us and Kallee the reception on Saturday, 26th of July between 8.20am-9.55am helped sort it out and the third uber booking was successful, Marius the uber driver was an exceptional human being who practised the same philosophy as us, that regardless of ethnicity, religious affiliation or not, economic status and education accomplishment, that every human person is deserved of respect and kindness, and their dignity as a fellow human being must be acknowledged if we are to achieved a world free of racial bigotry, systemic abused and inequitable distribution of resources, and social injustices based on the colour of our skins, the colour of our money and our physical stature.

Non applicable

I booked this room at very short notice for my brother and sister-in-law who had to overnight in Brisbane due to a missed flight connection. There were no rooms available at the airport hotels and the Colmslie hotel had the best price at short notice and was reasonably close to the airport. My family reported that the staff were very pleasant. They loved the comfortable bed and slept very well after a trying day. The Colmslie hotel had a dining room and also easy close access to supermarkets. In summary, good price, handy location, good choice of shops and facilities nearby. The staff were welcoming, friendly and helpful.

Love the convenience of the hotel to the accommodation. Also great location to the shops nearby in walking distance.

The only issue we have when we stay at the Colmslie is the washing machine and dryer. We generally stay at the Colmslie for sport so need the washing machine and dryer for uniforms. If there were a couple of washing machines and dryers for easier access that would be good. I have had to either wait or keep coming down in the lift to wait until they are finished with.

Breaky was spot on just what I needed, I had the bacon & eggs sunny side up asked for crispy bacon it was perfect with a takeaway cappuccino, service was perfect. I also had dinner at the same restaurant.

Nothing comes to mind, I have stayed here multiple times and do so because its in a great location also staff are very helpful, this time I forgot my blazer hanging up in the robe complete idiot. The reception rang me to notify me I was driving so they left a message with details on options on how the could return my jacket, I called them back once I had pulled over and also noticed I was missing my right ear pod so when I called I mentioned it and yes they had it also unheard of service these days my daughter picked up my items 3 days latter no problems all all. I will stay again when in Brisbane.

Spacious room - modern & clean - big clean and comfy bed - coffee pod machine and milk in the fridge - convenient covered car park. Location suited us nicely and although we didn’t use the restaurant facilities it was good to know they were nearby.

I don’t mind showing my licence at checkin to confirm identity but I wasn’t happy about my driver’s licence being scanned. I’ve never needed to do this at any hotel before - a swipe of my credit card has always been adequate. I asked the lady at reception to delete the scan at checkout. How do I know if she did? This info is used by scammers for identity theft if it gets in the wrong hands.

Lovely artwork throughout the hotel. Superb comfortable king size bed, one of the best I have slept in. Very spacious room. Large secure car park (free parking). We arrived after midnight, due to a late flight, and all staff (security staff in the car park who guided us to the correct entrance and reception staff) were extremely friendly and helpful. Lovely to have a coffee machine with coffee pods in the room for our early wake up. Breakfast was great but service not. Probably our fault as we got confused by the time difference and arrived late. However it is a lovely hotel and for a weekend in Brisbane or if you need to stay in that area for any reason it is a great choice. There is a lively sports bar/restaurant downstairs or many choices and great coffee shops within a short walk.

My only criticism is the hotel is advertised as an "airport hotel" on Booking.com however we found it to be quite a distance from the airport. We used our GPS and it took over 20 mins which seemed further on a rainy night after a long overseas flight.

Location was very good - close to the airport and the city. Shops were in the same complex. Staff were absolutely wonderful and so helpful. One lady stayed back late to let me check in after a delayed flight and another arranged a cab the next morning for me. Facilities were clean, working and spacious.

The shower had some small stains on the tiles. Noticeable but minor.

Room was fantastic and hotel restaurant and bars were great.location was just near our sons and partners new home so we will be back

The room didn’t have Fox or streaming option and nor did the hotel bar area so we couldn’t watch our AFL team play on Saturday with a group of friends so had to go to pineapple hotel instead 🤨

We booked two rooms and the staff confirmed my request to have them next to each other as we were travelling as a family which was very much appreciated. Loved the rooms, location and convenience. Will definitely be happy to stay here again with my family.

Just wish there was a toaster in the room as that’s the only thing my son (who doesn’t like noisy crowds of people so it’s easier to have breakfast in our room) will have for breakfast so I had to pay $6.50 to have two pieces of toast with Vegemite delivered to the room and pay an extra $7.50 for room service tray.

Everything was ok. The bathroom door has some water damage and probably needs replacing; it brings down the overall look of the room. We were pleasantly surprised with the size of the room and the comfort of the bed and it was within walking distance to both of our children's homes. We'll be back!