What a spacious hotel classy great Room size well constructed one of the bigger better ones in Brisbane The hotel has everything in one great hotel food drinks I was suitably impressed I did get the best room quality I am more than happy to stay there again and to recommend this hotel Staff were really great

Ok very disappointing by simply getting someone to face those bright flood lights a little off the patio verandah and to give clients a darker room without causing any issues with security In addition a blockout curtain on the roller blind in the high window I did notice a set of socks from the last person behind the curtain get the cleaners to get rid of the hand prints above the bath

I recently stayed at the Alexandra Hills Hotel after a week-long drive across the country, and it was a truly luxurious experience. From the moment I arrived, everything exceeded my expectations. The Executive King Suite was incredible. The pillows were so comfortable that I had to check the brand—I plan to buy some for home! Despite celebrations happening in the beer garden below, I didn’t hear a thing thanks to the excellent soundproofing. The blockout blinds were perfect for creating a dark, restful space after long days of travel. Room service was outstanding—the Caesar salad was absolute perfection. It felt amazing to relax in my room and be completely taken care of. The rain shower in the bathroom was heavenly—I could have stayed in there forever! The hotel’s attention to detail stood out. From the moment I arrived, the staff were incredibly friendly and accommodating. I especially appreciated how the room service was delivered without entering the room—a thoughtful touch for everyone’s comfort and safety. The hotel also has excellent facilities, including undercover parking with lift access and a covered reception area, making check-in and check-out seamless. It’s centrally located, which was convenient for my plans, and even when those plans fell through, I happily booked a second night. My second stay was just as impeccable as the first. There’s a small additional fee of $12 for unlimited ultra-fast internet, but it was well worth it. After being off the grid for a week, it helped me catch up on work and reconnect with the world. Overall, I can’t fault this place. It’s plush, luxurious, and provides everything you need for a restful and enjoyable stay. I’ll definitely be returning and can’t wait to try more from the room service menu. Highly recommended!

Wish there was a pool but the room was so comfy I probably wouldn’t have left anyway 😆

The staff were very friendly and helpful. The room was very cozy but not *tiny*, there was room to move around. The bathroom was very spacious, actually. It was right near the location that we were traveling to. The meals and room service was fantastic, breakfast was amazing.

The mattresses were too hard for our liking. We were right next to the laundromat and there was a lot of early morning noise that woke us up. The driveway to the rooms has very little visibility, but is a single car road.

The staff were very friendly and helpful, I got a nicer room than I had actually booked, which was a fantastic surprise. The bedroom was open and spacious, There was a restaurant downstairs where I met with my son and grandchildren one night and with my daughter the next day, The mini golf was great and my grandkids also enjoyed the playground. I even enjoyed the band that played that night.

I havent been advised of upcoming bands, perhaps that would be an improvement for possible return customers. I am pretty sure I already did this evaluation too..

I was doing the Raby Bay triathlon so wanted security for my bike and they let me keep it in the room. Also when I enquired about a late checkout they were more than happy to allow it! So good! The food was also of a reasonable price and good standard. The room was clean and really modern! Lovely!

Hmmm, I`m struggling here.......an old lemon peel from previous room service near my front door? And I`m never a fan of open showers - everything gets wet!

I recently stayed at the Alex Hills Hotel and was thoroughly impressed by the comfort and hospitality offered. The beds were incredibly comfortable, ensuring a restful night's sleep, and the staff were friendly and accommodating, making my stay even more enjoyable. Whether you're visiting for business or pleasure, Alex Hills Hotel provides a warm and welcoming atmosphere that makes you feel right at home. Highly recommended for anyone looking for a hassle-free stay with all the comforts you need.

nothing

Clean room , although the deodoriser used was extremely strong and over powering not just in the room but the entire foyer, halls etc Locations was perfect for our stay as we were attending an event a few suburbs away.

Deodoriser as previously mentioned. Bar staff in hotel were a little strange as each question I asked they didn’t have the answer too. Ie , what time do you stop serving at night ?

A great hotel with good old fashioned pub qualities

The staff. Restaurant staff in particular are over zealous with their interaction. We were dining together just 2. We were constantly interrupted by staff. Not only enquiring if everything was OK, which it was. But continually trying to join in conversation. At one stage I had to openly ignore a staff member that would not take the hint and leave us to ourselves. Even going so far as to star into discussions about herself and what she did and didn't like....... about everything. Even after being asked politely to leave us she returned until I became rude.

It was good to access, the room smelt so good everytime we entered. The beds were comfy, and I loved the range of pillows to chose from. And a spacey bathroom, it was pretty child friendly too without much for them to hurt themselves on.

The only thing we didn't like was the shower had no door so the bathmat got drenched easy and the floor got slippery.

The room was quiet and well appointed . The coffee and tea making facilities were well above average and the biscuits supplied with the room were very welcome . The restaurant had good food the bar was well managed . It was a good place to stay . It has a good location a straight drive into Wellington Point .

Nothing i care to mention . The front of the Hotel has Conference Centre written in Big letters i kept driving past not realizing it was the hotel .Duh ..