Loved the area, it felt very safe, friendly and welcoming. We stayed at a hotel before here and certainly didn’t like it as much as we loved Nobby Beach Holiday Park. The guests were all happy and kind, the staff were beyond lovely (even helped us stuff two big teddies we won into vacuum bags!). The services were great and I am so grateful to them for upgrading not only us but also my grandparents room too which made such a big difference to them. We were all put together closely and loved the fact they went above and beyond to ensure we had everything we need. By far the most outstanding service we received over the whole trip, their customer service was exceptional.

Only a very very minor thing was that there wasn’t too much space on the sides of the queen bed to walk between but it wasn’t an issue - more of a very small inconvenience. Everything else certainly made up for it!

The instant fresh clean smell when you open the door to the basic studio room and the building is over 20 yrs old .. my daughter loved the ninja playground and extremely loved and thoroughly enjoyed the pool and water slide which was perfectly heated at beautiful 28 being winter was perfect..

The power cord for electric frypan in room didn't not fit the actual fry pan and there was no egg flip which makes cooking pancakes for breakfast a little difficult And out of all the communication which was fantastic and a lil repetitive Ithere was only one message that mentioned current road closure and directions to new entrance. Which was the one message that was missed in all of the other emails.

We booked basic accommodation because we were looking for a cheap weekend getaway. We aren't campers or caravanners so were dubious about a room using the shared amenities. They were clean and so close to our room it was super convenient. The location to the beach and shops was also excellent

The car parks were very small and difficult to manoeuvre our ute which seems like an interesting choice considering people were driving caravans and campervans around very narrow streets

The facilities were great, staff were friendly and we received a free room upgrade which was a nice bonus. Good location only a short walk from the beach/shops and a short drive from larger shopping centres etc. good base location to do day trips to gold coast attractions.

The floors in the room felt a little sticky/grippy, I think they might need a good steam clean/scrub. Our room was right next to the main road which was quite noisy when trying to sleep at night. Throughout our stay we also encountered cockroaches throughout our accommodation, many small ones throughout the kitchen area and kitchen cupboards. This was reported to reception upon checkout to ensure that the villa could be treated prior to the next booking.

Self contained cabin with kitchen and bathroom gave us privacy, kids were occupied their whole stay with waterside, pool, playground and space to ride their bikes.

No air-conditioning unit or sufficient ventilation in kids' bedroom. Kids' beds were bunk beds and were provided with flat sheets, which made it difficult to make their beds. Providing fitted sheets or making the beds ready would have made it a nice touch.

The facilities for the kids were great, two playgrounds to cater for younger and older children

The slides and pool closing so early made it hard for family’s that got home after a day out all the families I noticed came to the pool the slide was shut at 5pm and the pool not long after, we chose to stay and spend double specially for the facilities so it was a bit of a let down , we travel a lot and have never stayed somewhere that has closed them so early

My family camped and our experience was excellent. There was plenty of activities for the kids of all ages and the activities the village put on for the kids in the lead up to Christmas was wonderful. The whole atmosphere was comfortable and relaxing, the staff were responsive, helpful and friendly. Will definitely be staying here again in future. Y

Pool opening times could have been earlier

Kids loved the pool/slide and bunks. Good value for money, security gates, etc, were great. The staff were awesome. Every staff member I encountered was polite and helpful. The customer service alone was great 👍🏻 Definitely recommend families and anyone really.

Just minor things that didn't matter, but just FYI for improvement or feedback. No salt or pepper provided in room and none available at the kiosk. Although they tried to order more but no luck. Screen door hard to open and close so it ended up coming off the rail. The neighboring unit had a kid bouncing a ball at 6am and it echoed/vibrated through our unit and woke us up. Not sure what could be done about that but just an FYI. Wifi is so bad. We couldn't watch the TV properly just kept cutting out. Couldn't use wifi in our room either because it wasn't connecting at all so we had to use our own Hotspot for kids ipads. OVERALL nothing too bad that would stop me from recommending his place. It was a good stay thanks 😊

Great park we had a lovely weekend. Water slide was a huge hit.

Pool is too small for the amount of people. Was so packed every time. Amenities very poorly taken care of. A Bandaid and a lump of hair sat on the floor the whole time we stayed. Toilets not cleaned. Bugs in the sink. Floor always wet and muddy. Needs a cleaner twice a day at least for that many people staying on a long weekend.

We enjoyed the Holiday Village and its amenities! It had everything that is highly recommended for families! The local shops are a short walk from the holiday village.

Although, the pool area had a small area for little kids to use, it would have been nice to see an appropriate water slide for the kids. But, other than that, it was still fun for us!