The room was spacious and clean and very central location. Staff were friendly when available. I didn’t use it but seems to have a good menu for in house restaurant

I think this place is really good. But my room number 27 had a really loud motor sound that I think came from the spa room next door, some kind of motor . This was going when I returned to my room at 830 and carried on for several hours and then restarted around 630 am. It really apply my sleep and was very irritating . When I went down to report it there is no staff at night (Sunday and they leave at 6). There is a number to call but it says don’t call otherwise you may be charged $55 call out . So really you shouldn’t put anyone in room 27 or should fix the motor, and should also have a contact number that doesn’t discourage people from calling it if it’s not an emergency.

The staff were very friendly! The location was close to the main strip of shops and it was ideal for a couple days stay. The TV in the room was smart and overall functioned quite well. The spa, sauna and gym were in overall good condition and I was happy with my experience.

Unfortunately it gets a bit loud in the rooms having the hotel restaurant just downstairs from the rooms. This and the walls were quite thin meaning we could hear the people next door. The TV also would cut out a bit when you first started a movie. Then it went back to normal.

The Spa was the high - light discovery & friendly staff especially the room attendants So helpful go out of their way to check your comfort - provide support only have to ask- provide with what you need ,extra towels etc simply wonderful bunch .! The beds are so cosy & clean -warm, comfortable especially now it's getting even cooler! absolutely superb! Lovely family atmosphere,& tasteful decor in main central area, & lounge area for sitting relaxing drinking coffee & chatting outside, the rooms & tables for activities, use the space to write ,do puzzles multiple uses... Wonderful home away from home ...

View wasn't the best, maybe the stairs but ...good exercise !

Bed, room, decor, staff, they made the place , dinner exceptional , great space between tables, menu easy to understand and great selections of wines , beers and drinks for any children . Also they had a great play area for children where parents could watch them while they ate.

Nothing , I couldn’t find anything to complain about , thought I might not like the stairs , but to my surprise they were built with the exact spacing and rail to negotiate without any hassle at all and gave a great lookout on to the restaurant .

We stayed in a number of Pub accommodation throughout our trip and the Lighthouse stood out heads and shoulders above them all. The moment you walk in to the hotel the ambience is peaceful, clean and welcoming. The room was beautiful, spacious and pristine. For once a room that actually looked like the pictures. There is a restaurant on site and the meals did not disappoint either. This is one accommodation that will leave you wishing you had stayed longer. We will be back.

There was nothing not to like.

It was spacious and very comfortable. The TV was just the right size for the room. There was room to put our bags without tripping over them. We were able to eat at the restaurant instead of looking for a place to eat outside.

The pedestrian light beeping all the time, we had to close the window to block the noise. There weren't enough pillows for someone to be able to read at night. Not enough power points to plug all the devices in. The shower head is too big and the water spread too far out of the shower.

checkin staff were very good. Room was clean and comfortableWa

Was further away from ferry terminal than I thought as I arrived at night and being my first time did nmot realise that it was not close. Car park was open space in shared carpark at back of hotel. Accommodation wasGood hotel, good staff on first floor which meant stairs however, they did advise me when booking that there stairs

Great location. Staff were very friendly. Affordable accommodation.

Lights were very bright, and there was no option for dimming or bedside lamps. Powerpoint for the kettle was not near the cups, microwave and coffee, instead it was under the tv. Extra towels in the room would have been nice. Although admittedly we did not ask for these. Window frame had areas of mould from condensation. Mattress was firm, which is not my preference. Water temperature in the shower fluctuated.

We stayed in room 27 which was adjacent to the hot tub and gym. The filter noise was very loud especially at night and there were also some loud bangs which we could not identify. The facilities were clean and modern but the air conditioning worked the first night then decided not to the second. Would recommend if designated a different room to the one we stayed in.

Very clean and modern executives room with spa bath. Opening windows, good reverse cycle AC, large fridge, microwave, sink toaster and kettle, good TV, meals can be delivered to your room. Staff friendly. Would recommend and will definitely stay here again.

I think the fact the spa was out of order should have been advertised/ on their website, or even staff advised when asking where it was, so people didn’t put on bathers and then go out to realize out of order. A few guests were disappointed.