Central location and also away from the main street therefore hotel was very quiet. Naschmarkt Wien was around the corner.

a very good and convenient 4-star hotel with lots of dining options down the street! The reception is really nice and welcoming! Definitely gave me a good impression on the first day in Vienna! The design of the rooms are very fancy as well! Location is good with museums and other attractions around the hotel, convenient store just down the street too!

Reception staff gave us a warm welcome, explaining arrangements in the hotel for free tee, coffee and cake in the afternoons, for a live music evening in the bar and a free classical music concert on Sunday afternoon etc. We were not shown our room but it was easy to find. The room was a reasonable size, quite clean and had a comfortable bed. Heating was good, even when the outside temperature was sub zero. The room was pretty quiet at night. We enjoyed the live music in the bar and the cocktails were good. The recital on Sunday was excellent, a cellist and a pianist playing classical pieces. Free wine was provided in the interval. Breakfast was plentiful and varied. The omelettes made to order were good. The location of the hotel is excellent. Tram, bus and subway stops are all close by so it is easy to get to any part of the city. We walked to the city centre in about 20 minutes, but we could also have taken public transport. The Schonbrunn Palace is about 6 stops on the subway. A friendly receptionist (and they were all friendly and helpful) sorted us out with a Vienna Transport pass. This was an excellent way to use public transport which, by the way, was clean, frequent and efficient. There is a lot to see in Vienna - art, history, museums, great architecture etc. We booked the big attractions on line to skip the queues. We thoroughly enjoyed our stay and would definitely recommend the Hotel.

The bathroom had the old fashioned "shower in the bath" format and there was no rail to help older folks like us to get in or out. I think the rooms could do with a refurbishment, and when this happens perhaps they will modernise the bathrooms?

Location is perfect. 10 minute away from Stephans Dom at the very center of the city and 2 minutes away from 3 different metro lines not to mention several tram (Strassenbahn). The hotel offers free tickets for the Secession, which is 100 m from the building, and the Albertina museum, located at a 5 minutes walking distance right in front of the Sacher Hotel. I was there for the Vienna City Marathon. The staff was very supportive and they also offered a very early breakfast from 6 am for the occasion. We also really appreciated the coffees and teas all afternoon long in the Mezzanine rooms. Also the decoration of each floor is different and very nice. I would definately recomand this hotel!

Attention to details in this hotel is great. Each floor has a theme and it's decorated differently. Taking stairs and checking every floor/wallpaper, the name of the room was like visiting a gallery. Bonus was a welcome book in a room with a story of hotel explained, history, and some personal tips from the owner of the hotel for the first time Vienna visitors (coffee, restaurants..). We enjoyed the lounge area in the afternoon with a seasonal cake and tea/coffee, where the piano of the owner is placed. This hotel has soul and created with so much love and details. It's not your regular hotel. I arrived late at night, around 11 pm and wanted to get fruits. The staff brought me a basket of fruit to refresh. To most center locations we were able to walk. Our transportation to/from hotel to the airport was Uber. In the city - either a walk or very well organized public transportation. If we come back to Vienna, we will stay in the Beethoven hotel again.

Nothing to complain about

The location was superb, with close access to all the main tourist sites, the rooms were very comfortable and even though it was freezing cold outside, the hotel was always ambient and welcoming. The breakfast was superb and the availability of warm tea and coffee all day in the central sitting area was very welcome when coming in from the cold.

Very little - my only issue would be that within our room the toilet was separate to the main bathroom with no sink in the toilet room - I appreciate these are old buildings and it’s probably difficult to modernise. The bathroom was modern and clean. There was a shortage of plug sockets beside each side of our bed - but these are small issues and would not stop me staying again.

The little touches such as drink vouchers because we waited for literally 2 minutes for the receptionist on arrival; free tickets to visit the Secession building; printing our opera tickets; cake for two with candle for my birthday. All staff were extremely helpful and polite. The room was beautifully decorated and clean as was the rest of the hotel. The breakfast was excellent: great variety of food and drink including Prosecco😊 highly recommended! Thank you!

Lovely staff, beautiful hotel decorated in the most cosy way. Breakfast was nice. Tea and coffee available anytime during the day! Proximity to everything is a positive factor.

A restaurant in the hotel would've been lovely. The beds and pillow are too soft, don't support the back. So anyone with a gentle back - keep this in mind. This is not the hotel's fault at all (just my opinion) but the approach road into the hotel isn't nice. The building opposite has a lot of graffiti. The open windows suggest there is/was an industrial kitchen or something. Looks abandoned and unkempt.

The location was good in that it was in a quiet section of Vienna and within walking distance of major attractions and also close to train station. The staff were exceptional in assisting us. We only had the breakfast once due to cost but it was excellent with much attention to detail and breakfast staff were extremely pleasant and helpful. We could also put in special orders.

We had difficulty using the computer that the hotel had. It was a little complicated and we should have asked for more assistance with that but staff had been so helpful and we didn't want to overburden them.

I loved the air conditioning!!!! Our room was a much needed ice box and I couldn’t have been happier given how hot it was in Vienna and how clearly offended they must be by air conditioning LOL. Great location. Great staff. I’d stay here again for sure.

Our room wasn’t ready (we were early from over night flight) and we had to wait 4 hours. After an overnight flight from Chicago, we desperately needed to lie down. But the hotel made us feel as comfortable as they could. We were early so it wasn’t their fault. It was just awful and soured us at first.