It was a very good location with strong public transport connections to all the attractions we wanted to visit during our time in Vienna. The air conditioning in our room was very good as Vienna was experiencing a heatwave when we arrived. They were happy to keep our bags for us after check out while we nipped down to Praterstern for a last spot of touristing at the riesenrad and amusements

Surfaces and appliances in our room were all black, which often led to difficulties when a black appliance was put on a black surface, for example the black hairdryer the hotel provide was in a black bag on a black shelf inside a black cabinet. There was a kettle and coffee machine in the room for tea and coffee but the sink/tap set up was so shallow you couldn't fill the kettle directly and I had to fill it using one of the water glasses provided. My girlfriend also complained that the bathroom layout. Where the toilet was in its own room with black walls and a black light switch etc but you then had to unlock the door and go into the main bedroom to use the sink was not conducive to using menstrual products like a moon cup.

Located close to undreground and train station, easy to get to the centre. 5 minutes walking distance from Prater entertainment park. Quiet and safe neighbourhood. Hotel has good vibe, modern and interesting interior design, full self-service at check-in and check-out, yet friendly and personal assistance by staff available easily. Good breakfast.

The room does not have a separate bathroom, but has shower cabin, and toilet as separate rooms. It is weird that the washbasin is located in the entry, so after getting out of shower you step into the room and have all the water from your body on the entrance floor. Neither had the shower cabin hanging rack to hang at least your towel inside the shower cabin. The clothes rack and shelves were next to the basin. The room was too warm for us, but the air conditioner did not cool the room down to the level we set. Seemed that the automatics switched off the ac as soon as we left the room and when we got back, the room was hot again.

Had no idea it was a B-Corp, which they lived well. The staff were amazing - all so friendly and accepting; special mentions to Janette on front desk (my tour guide and moral support) and Alina, Rodrigo & Miriam in the bar & restaurant. Bed firm comfort, free laundry & games. Co-working spaces useful and accessible. It may have a student base but welcomes business travellers & tourists alike. Frequent public transport on the doorstep.

Nothing significant but I think clearer recycling guides in the rooms would suit, and I’d prefer a fridge in room, but that would be high energy waste. The wine list was short - it seems an Austrian thing.

The bed was very comfy. The location to the train station was great. The room was bright and clean. The resturant/bar offered a good selection of food including vegan options. The shower was exceptional. The bed had a socket either side making charging phones much easier. The room was very quiet and we could hear very little of what was going on outside

The pillows wern't great. It could be hard finding the lightswitches ast they blended into the black walls. Went back to the hostel on our first night for a drink at 10:45PM but the bar had already closed althouh it is supposed to be open until 11PM.

It was a beautiful 7-day hotel experience and this happened to a very large extent due to the two very efficient and competent employees in terms of attitude and behaviour towards the hotel's customers in whom I saw a lot of empathy, kindness, the desire to help the customer and to meet his needs and reasonable desires during the accommodation.  Of course, the two employees I am referring to are Adrian from the restaurant and Philipp from the reception who, as an HR manager and organisational psychologist, I recommend for a higher management position (why not?), proving to be a very good fit for the hospitality industry. Thank you The Social Hub Vienna. Thank you Adrian. Thank you Philipp.

Some pasive-aggressive attitude of some employees (ladies) as well as bad informed employee regarding the condition of the room she assigns to the client -- both from reception.

The entire place feels very young and artsy, which encourages engagement with other patrons, especially with the use of the apps. There are many common areas to hang out and meet new people. At the game console, pool table, reading area, cafe etc. There was also a laundry room, which was really useful. Rooms were really comfy and met all of our expectations! The only gripe we have is that it was a little far from the metro station, especially after a long day, we dreaded that walk back to the hotel in the cold. But apart from that, everything was great! We were also pleasantly surprised with having Praterstern amusement park within walking distance.

The distance from the metro, but we could've taken the tram.

Lovely staff and very accommodating in particular “Phillip”. Amazing location with links to the city centre, clean, modern and amazing for the money! We thoroughly enjoyed our stay. Has good morals and ethics and seemed to be a sustainable and environmentally friendly hotel. Only way I would mark it down was that the thermostat was really hard to understand so we did have a cold room for a night until we worked out how to use it!

Thermostat was hard to understand :(

Nice spacious and well illuminated room.

Price

The buffet breakfast with lots of foods. the 24/7 take outs and ice creams I can eat because I'm a dessert addict and the clean facilities that range from playrooms, laundry/washing machines as well as the karaoke rooms. I was also surprised at the hair dryer and nespresso machine in the room. The quiet and best place that they chose for me has a great view and it's my first time in a country outside Asia as a solo traveller and I am very satisfied. All staff were fluent in English. No miscommunication amongst us.

Maybe, the thing when I called the cleaning staff for so many times but none came to refill the tissues and clean up the trash in the wastebasket. In my 6day stay, I only had one day when the staff cleaned my room. Hopefully, this can be improved as it was not a short stay indeed

I loved the Social Hub and its amenities. The people managing were very kind and always helpful. The hotel had everything. Place for the kids to play without disturbing the restaurant or the rooms. It also had gym which it was unexpected and cool. It is in a very nice location with trams and buses all the time and it was very convenient. It was a perfect choice to stay! The room was very cozy and the bed very comfortable. The only thing which tired me a little, was the colour black everywhere in the room but that’s ok for a 2 or 3 nights.