The location was magnificent! There is no better place to stay if you want to be in the heart of the city. The staff were lovely! They provided us with any additional amenities we needed (a hotel water kettle). Rooms were small but very clean and comfortable. The breakfast provided was really tasty and full of various items.

Because the location is in the heart of the city, we were able to hear dance music from a club through the walls on Friday night. However, the hotel provided ear plugs, so it's manageable. Rooms are very small, and bathroom walls are glass. If you want any privacy from your family/friends, it is a bit difficult to get. There are additional bathrooms on the ground level, however.

Hotel location was excellent for the centre of Bruges, lots of great places to eat within yards of the hotel. The hotel had a modern interior, well decorated and laid out. Our room wasn't very big, but well designed and comfortable. with a large shower area. Very clean! We had the continental breakfast in house on Christmas day, it was very reasonably priced, with fresh bread, fruit, cereals eggs etc. Access was straightforward when there were no staff on duty, and staff we met were friendly and helpful

There wasn't anything we didn't like.

Receptionist was very nice. Room was nice. Location was amazing. The beds were the most comfortable beds in all of Europe. There is even a laundromat attacked to the hotel in case you need to wash some clothes.

A common problem I ran into while traveling Europe was that Queen/King size beds were actually just 2 twin beds mashed together. This meant someone was always falling into the crack between the beds. These were the most comfortable beds in Europe until you hit the middle Crack. That's the only reason I deducted a point from an otherwise 10/10 hotel.

The property was so close to everything, ideal location. Was small boutique style hotel which suited us fine for a few days away. The room was warm, bed very comfy and the view from the third floor out to the bell tower was a wow factor for me when we first arrived. Sophie was very helpful when we arrived and if you drive I would recommend the parking they suggest 50 meters away, it’s safe, secure and plays cute music.

Nothing. I’ve seen people write about the grumpy man on reception, catch him at the right time and he does smile, I promise.

Breakfast was excellent! Bread, cheese, ham, jam, cereals, eggs, waffles , croissants and many more… there is something for everyone. Location was excellent!! Close to the main square and restaurants. Staff was very helpful and the hotel was very clean! The bike rental store is 1 min away if you are intere In biking around!

The room was a bit too small and there were no drawers to put the clothes in… also in the bathroom there was no hook for the towels which made things pretty uncomfortable when taking a shower.

The location is excellent! Very close to the center of Brugge. The room wasn't large (but we knew that in advance) but modern, clean and comfortable. Breakfast was excellent! Staff was very kind and wanted to assist/help when ever necessary.

The private parking of the hotel was full (we knew this upfront). But parking in a garage (700 meters from the hotel) in the Ezelstraat was ok. Advice to book/reserve a room not at the street side on a Friday night because it's very noisy by youngsters that continue partying outside (the cafe's) in the street in front of the hotel.

The location is ideal, right behind the main square. Everything is only a couple of steps away from the hotel. The room had an interesting organization since the shower and toilet are separated from the bedroom with a glass and the sink opposite to the bed. It was actually an intelligent decoration. Both the reception and cleaning service were always nice to us. Also, we didn't try the restaurant, but the terrace area was pretty inviting and cute.

There wasn't a mini fridge to keep some fresh water. The room to keep the bags after the check-out is not properly behind the reception, but in a closed room next to the entrance. The luggage wasn't labeled in any way and nobody controlled we were taking the right bags, so I felt a bit insecure leaving my belongings there. Nothing has surely ever happened, but for peace of mind? :) Keep also in mind the area can be pretty busy at night, so sleeping with some earbuds might be a good idea.

The room was comfortable with fluffy duvets and a great shower. The location was superb!! It was a 2 minute walk from the main square and the belfry and lots of beautiful attractions, yet the street was very peaceful. You can see if from the top of the Belfy - the red building in the middle of the photo. It was also a 1 minute walk from a Carrefour Express and 2 minutes the other way to the free railway shuttle bus stop. Our room also had a fun wallpaper ceiling - see the photo!

A kettle would have been nice to make a cup of tea. And the bathroom is made of frosted glass walls but we got used to that!

The location was close to everything, so convenient for walking around and taking in the city. The breakfast was worth including for the trip it was delicious with plenty of variety. The waffle maker was a really nice addition for a breakfast option. The room was super comfortable and spacious too.

The lift is a bit cramped but there is a stairs option and we were on the first floor so that was an easy workaround. Other than that everything was perfect.

Room was very comfortable, and kept clean with good temperature control. Lovely big window. Breakfast choice was good

Coffee making facilities or access to the bar/cafe later in the evening would have been beneficial. As it was we needed to buy drinks from cafes or shops.