The hotel has a great location right next to public transportation, supermarkets and the Le Botanique park and event center. The room was clean, comfortable, the bed and pillows were exceptionally comfy. It was great having complementary water, fruit and coffee at all times. I especially want to commend all of the wonderful staff, specifically the receptionists, who were warm, welcoming and accommodated any / all of our additional requests. Truly a wonderful stay

I don't really have any complaints. If I really had to nitpick, the windows in the room were older and therefore a bit more difficult to close, but it wasn't really a big deal.

Room located in separate building (you get wet when it rains) from where reception is, but around the corner at 20m walking distance. Access with same badge as for room, dedicated reception but not occupied. Room was on first floor, road side. Elevator present. The room is spacy with large bathroom and dito shower. Double bed with high and confortable mattress, single duvet, lots of pillows of good firmness. Small closet containing also safe. The windows block most of the noise (there were construction works but did not disturb). Room was clean, tiled floor. Close to Botanique metro but when coming from Brussels Noord recommended to take a taxi (short ride 5-7€) since walking is definitively not for most travellers.

Small TV with very limited TV channels. No amenities except 2 bottles of water in fridge. Odd enough there was cannabis smell which I did not perceive on the corridor nor from outside. This was solved keeping the windows open while having dinner. Had to turn down the heating in the room's radiator thermostats as they were set to full open ('5') and it was very hot; after setting to '2' and '3' and leaving the windows open for a while it was much more confortable. A pity since it wastes a lot of heat and energy.

The room is big and allows to work on a small table, the internet access is quite fast and reliable. The bed is big and comfortable and the facilities are very clean.

The room faced the main road and was a bit noisy, so if you are a light sleeper (not my case) bring earplugs. The room I got was in the secondary location (just 2 minutes walking from the main reception) and it took me sometime to find the entrance as its not very well signaled. The feeling in this secondary location is a bit messy but nothing that would prevent me from coming to this hotel again

Convenient location, about 200m to the exit from the subway. The building is a former bank, so the layout of the rooms is a bit unusual. The windows of the room were overlooking the courtyard, so the noise of the street was not heard. In general I am satisfied with the hotel, great value for money

It was no place to put toothbrush or similar things in bathroom, please add some shelf and hooks for towels. Breakfast should be ordered a day in advance and is not available on Sundays, but there are plenty of places to eat within a 10 minute walk.

I had a fantastic stay. The location is excellent. It is quiet yet within walking distance of the city center and close to metro and tram lines. The room was spacious, clean, and had a stylish retro design that really gave it character. The bed was super comfortable, and I appreciated the small touches like the coffee machine in the Reception area. The staff were very friendly and helpful, always available to answer questions and provide recommendations. I would definitely stay here again on my next visit to Brussels!

No comment.

Daniela at reception is very friendly and knew how to solve our problem

When I arrived, they gave me the wrong room. They changed me to another one where the air conditioning didn't work. Finally, they changed me to a third room, which was very nice, but it needed a lot of cleaning and the bathroom smelled a bit bad. The heating was too high and it was very hot inside. The air conditioning didn't cool either, so we had to sleep with the window open to compensate for the heat. I had been there before and had a better experience than this one. For the rest, everything was perfect. The bed was comfortable, with clean blankets and a working TV. They should try to maintain the rooms a little better.

Almost everything

We were two sharing a room. At the reception we were given only one key. We asked for another, and the receptionist said no problem. But, didn't manage to make a second one for some reason. I believe we were when trying to make a second one, the first key would deactivate. In the end, after a few tries, receptionist politely apologized, and we proceeded with one key only. So two people can't be independent with only one key. That was unfortunate. But everything else was good.

The location is fine, it's a walking distance to the centre, and there are different options to use the transport - metro, bus, trams. The Brussels - Nord station is just 10 min. walking distance from the hotel and there is a direct train to Brussels airport. I liked the coffee, which was free for the quests, as well as they provided free bottles of water every day!

My room was small and there was not much space to move around it.

15 minutes walk to the city center, perfect! Tram stop 92 and 93 just 100m from the hotel. Very friendly and clean. Hotelroom small, but cosy and warm, all very clean and new towels every day. Perfect for us for a long weekend (we stayed 4 nights).

Not a problem, but the entrence door is closed (you can open it any time 24h with the room badge), but it got us confused, at arrival (usually I would expect an open door at a hotel with a reception - you have to ring the bell!).

Decent hotel in the north of Brussels, a great choice if you need to be in that part of the city (near the botanical gardens) but also still a comfortable walk to the Grand Place. Easy to access by metro, and has nearby restaurants and convenience stores. The hotel room is a bit basic but it does the job. The bed was particularly comfy and the staff were super friendly and helpful. The retro theme is cool!

No kettle or tea/coffee in the room