We loved everything. The host was so friendly, helpful and welcoming. Breakfast was delicious, constantly being replenished and only out in small quantities so it was always fresh. Croissant baked in the morning, I could smell it in bed. Afteroon/ evening complimentary local wine and cheese as well. Also cucumber, celery water and homemade lemonade and coffee and tea available all day. Beds were super comfortable and cosy. Everything spotlessly clean. What a great place to stay. Within walking distance of all the sights, restaurants and bars.

The location, the staff and the overall service and condition of this wonderful place make it a must for anyone visiting this amazing city. They go well beyond what you’d expect: a sign with your name greeting you at the door, free umbrella use, great (yet simple) buffet breakfast and gentle and helpful staff who are willing to hail a cab for you (and negotiate the price) and give excellent food and other recommendations (like going to the magnificent Bizantine museum). A must stay!

Nothing to complaint. This place, particularly the staff and service, is something to behold.

Amazing hotel and location. Greeted by the lovely Dimana when we arrived. Such a lovely touch with our name on a chalk board welcoming us to the hotel. Dimana then proceeded to tell us about the hotel and location, which was informative and helpful. Our room was on the top floor, ( no lift). Our room was lovely, very old and quaint. It was of a large size. There is a pillow menu if required. The bed was comfortable. Toiletries available in the bathroom. Shower nice and hot. Towels of a good quality. Breakfast was superb, excellent quality with a large selection of ham and cheeses. The complimentary wine and cheese every night was a lovely touch. Location was perfect. I would highly recommend this hotel. Fantastic value for money. Thank you Dimana for a perfect stay.

Everything was perfect

I loved the hotel and the staff were really helpful. Comfortable well appointed rooms, lovely antiques and good attention to detail with most needs catered for in the room, including a kettle tea/ coffee, high wattage hair dryer and toiletries provided in the room. Bed was extremely comfortable and the white bedding and duvet much appreciated. WiFi was also v good. hotel is well situated for the old town and the main town itself.

Only one issue. Soundproofing - the lack of it which is only a problem if you have inconsiderate guests. This is a traditional Bulgarian building with original style wooden floors. Lots of hard surfaces. No carpet on the staircase and stairwells meant that every time someone went by my room (which was next to the stairwell and the first room that everyone walked by) their footfall and talking made a racket in the room. I was in room 14 which is directly above the dining area. Could hear everything going on below. Luckily I brought earplugs. I would stay again as it’s a lovely hotel but book early and get a room on the top floor!

Staying at Evomplia hotel is pure magic. Period. It all starts with Hristo, the hotel's owner, super-attentive, fabulously communicating all the information you need in the most nicest and warmest way possible, from the moment of booking, thru paying attention to all small details and gestures such as a welcome sign in Hebrew that awaited us in the lobby upon arrival, it continues with Dani who manged our check-in process in a lovely way, providing us all the necessary info and more along with cold lemonade, coffee, wine and cheese (almost forgot to mention the delightful breakfast the morning after...) and ends with a beautiful hotel and room, amazing location in the old city, and a feeling we missed out by staying only one night in this remarkable establishment before returning home. Highly and strongly recommended!

Excellent location in the Old City, just down the hill from the amphitheater. The staff was extremely helpful and friendly. They went out of their way to make me feel welcome. The guesthouse was always kept very clean.

Being a guesthouse, there wasn't 24/7 reception. There was a phone number for emergencies you could use after the staff left at 5:00 pm. I didn't have any problems, though some people may prefer to have someone there all the time. The breakfast was adequate.

An exquisite hotel with antique style. In the very heart of the old town, just 5 mins walk to the ancient theatre and 10 mins to Kapana. Exceptional customer attitude and attention - you can enjoy free coffee, tea, water and home made lemonade, as well as a glass of wine with some cheese after 4 pm. The staff thinks of each and every detail they can make you feel comfortable - the AC was already on when we got into the rooms and we could take a short, cool break before going out again. The rooms are equipped with everything that you may need - water heater (in antique style of course) with instant coffee and tea, iron and ironing board, and you can even change your pillow if you don't find it comfortable enough.

The bathroom sink is exceptional but I personally found it slightly uncomfortable as water spatters out.

The location for this hotel was excellent making it easy to walk to all of the attractions. The staff were very warm and hospitable answering any questions you may have. It was very nice to have the complimentary wine and cheese plate in the afternoon as well as the lemonade offered throughout the day. The air conditioned room was very big and the bed comfortable. Breakfast consisted of cereal, various cheeses and cold cuts, hard boiled eggs, croissants, yogurt, fruit and vegetables, as well as tea or coffee or juice. We really enjoyed the antique decor in the room.

Great breakfast, excellent location, unique rooms with antique furniture, a free mini-bottle of local wine and cheese plate in the evening, and very friendly staff. All of the regular facilities are stellar.

My partner got very sick overnight (no fault of the hotel) but we were nonetheless kicked out of the room at check-out time. I understand it's a business but we really felt bad about it, and she was in no state to move around.

Without doubt, the best welcome I have ever had from a hotel. My name was written on a 'welcome board' in reception, I was sat down with a glass of refreshing homemade lemonade and even offered alternative pillows if not happy with what I had. Super spreads at breakfast with a vast array on offer, including homemade jam and chutney. All freshly made. Location was in the heart of the old town and everywhere was within easy walking distance. All the staff were very friendly and the owner/manager personally arranged a private driver to take us on a day trip (at very reasonable cost) out of Plovdiv for the day. All exceptional, amazing service. The hotel was full of character and reflected old style Bulgarian tastes - if you want a bland, modern hotel, then don't stay here - if you want personality and charm and a taste of Bulgarian hospitality, this is a must.

Small gripes considering how good everything else was - there was no plug in the bathroom sink and the replacement shower head did not fit in the clip on the wall, so it had to be handheld. The old-style building and wooden floorboards meant that sound carried through the hotel. The offer of a free glass of red wine was only available for the first night and the stock was not replenished after the second night (to be fair, I didn't raise it with them as I felt it was a bit churlish to ask!)