The surrounding area looks a little "rough" but the hotel is not at all. Staff were all very polite and spoke good English. There is a pub, general store and cafe/restaurant only a minute or two's walk away. I was too late for the cafe/restaurant and didn't go in the pub, but it looked very good. Breakfast was nice and included lots of options, including hot items like scrambled egg and sausage/bacon. Decent enough public-transport links to say it's not right in the city centre.

There weren't a lot (in terms of volume) of some of the breakfast items, and the staff were a little slow in restocking things when they ran out.

The hotel is located at the crossroads of two major boulevards, a little further from the city center. If you want to use public transport, there is a bus and tram stop right next to the hotel. It takes about 15 minutes to get to the center by tram. There is a parking space in front of the hotel entrance. The staff is kind and nice. The lobby is good, there are comfortable armchairs to sit on, and they also have a fish tank, which enriches the nice ambiance of the lobby. The hotel has an elevator to the rooms, and you can also use the stairs. The rooms are large and excellent, and the bed is comfortable to sleep on. The room has a TV, mini fridge, mirror, wardrobe, air conditioner and armchair. There is no terrace, but I didn't need it either. There is an additional charge of BGN 15 per person for breakfast and it is really worth it. The food is delicious and there is a large selection.

Although the bathroom is big enough, I still did not like that the shower area is not separated by a small wall at the bottom so that the water does not spill all over the bathroom. The tiles are smooth and you can easily slip after showering, so you have to be very careful.

The location was pretty good - not far from the city centre, 1 bus stop away from a metro station (or around 700m by walking), couple shops nearby and good restaurant in the hotel. Bed was also comfortable, and "do not disturb" sign was actually respected.

AC was kinda weak, it couldn't keep up with the heat - maybe it was clogged filters? After removing the card, the minibar-fridge was also disconnected, so you either needed to tinker to keep it running, or wait for your drinks to cool down after return. Lightning was not designed pretty well - no night lamp/switch to turn off the main lamp nearby bed. Only 3 lights, one in the bathroom/toilet, main light source, and small lamp on the mirror. Sink was in the room, instead of the toilet - probably due to space constraints.

Making a reservation was easy. Local grocery store nearby. The restaurant was convenient, the room was clean and comfortable. I booked because it was advertised as an Art Hotel. My room was very nice, but it was for disabled...no art. The front desk explained that all the art room accommodations were already booked. d However, it was clean and convenient for getting to the airport for my flight.

It was rather isolated, without easy access to Sofia center. I didn't have a car and the hotel was in an apartment building area. The local grocery store was very close and the people were friendly.

It’s a cute idea to have (some) room interiors designed by students of art universities. Mine was some Oriental style and pretty elegant, I liked it. There all the necessary things in the room, it’s clean and not small. I very much liked the breakfast, there are hot and cold options, pastry, fruit and the coffee is decent. The restaurant itself is cosy, there is also a green outside part. The service is polite and considerate.

The hall looked somewhat clattered, but I was there for one night only and it might be perfectly okay as a temporary condition.

I stayed in this hotel several times before. For a single traveler it is fine. It is near a tram stop which would take you to the town center. There is a great Chinese restaurant 200 meters from the hotel.

There are different rooms available, and this time we've goot one with two single beds pushed together and covered only with a thin sheet, so it was a little uncomfortable for a couple. But I know that there are much more comfortable rooms in this hotel, so I would recommend to fellow travelers to check first which room you are booking.

5th time we have stopped at the hotel. We had the same room as our last stay. The room 602 had been re decorated. The restaurant served great food, the room we had was almost clean, see disliked. The bed was comfortable. Relaxing hotel.

The bathroom shower curtain had mould on its hem. What I didn't like was when booking out early 6am, told the night receptionist and showed photos. He was not interested. The pillows were the lose foam bits in the case type. Not my personal comfort pillow. Getyong to the hotel can ve tricky and parking a lottery. Would we stop again. Yes.

The location is great value for money! Clean, comfortable, easy to access, parking is just in front of the building. Definitely a great spot for transit or a longer stay if you need a reasonable place to sleep!

The only thing we didn’t like was the shower, it is straight on the bathroom floor with a curtain to separate from the test of the bathroom. Which meant that we had to wipe our feet every time we came out of the bathroom after the shower.

5 star staff in a 3 star hotel! All of the employees are wonderful and helpful! The attached restaurant is also excellent - great food, reasonable prices, and wonderful employees! However, I never tried the breakfast because I am a night owl - I get to bed when other people wake up.

Smoking! Unfortunately, people are allowed to smoke on the fire escape. They don’t close the door, so the deadly, carcinogenic stench blows into the hallway frequently. Also, the door to the smoking section in the restaurant isn’t closed frequently, so the deadly, carcinogenic stench can sometimes be smelled in the restaurant. Come on Europe, quit smoking!

The room was not very big but was perfect, The bed was very comfortable and the shower was great. Cleaning done everyday and the room was also spotless. Breakfast was good.

Ac in room 101 was turning on automaticly, even I hide the remote, still turns on, maid comes early. sometimes at 9am in the morning, room was not exactly like the pictures but it was nice.