We liked that we had no pay before arriving, our previous host just gave us back the money and we had to find an accommodation for the same night at 3 pm in Varna. We were worried and a bit lost, but this hotel had a very acceptable offer. The room was clean, it had a little bit smell of cigarette, but it was ok. The room was clean, the beds and bed clothes comfortable.

Not all the light bulbs were working. The fridge is not working. We couldn't open the window at afternoon because the neighbors were cooking and it smelled a lot.

Spacious room with balcony, comfortable bed and pillows, fridge, A/C, a useful balcony, located close to the very center of Varna. The host communicated very well and was proactive and kind.

The entire facility is old and needs renovation to match the current days expectations in terms of design and fresh look, but also to match the room charge. Parking is a nightmare.

Good location. The staff who take care of reservation and room allocation was on top of everything making sure the check-in will be without any trouble as I arrived very late. Thank you for that.

The housekeeping staff should be more vigilant when cleaning and think about the guest safety and sanitisation first. Reported it to the reception on check-out hopefully the issue I faced will not be repeated with other guests. I sensed a bit of disbelief from the staff member to who i reported the issue,but I'm genuine about it, also it is my profession to inspect hotels in another country for those problems and I wouldn't just say it if is not true. I really hope this issue will be resolved with the housekeeping team.

very spacious room and bathroom. the room was very well equipped. the hotel is located in a quiet part of the city, but not far from the centre.

the bathroom was rather "tired" after the summer season, but I am sure they renovate the rooms before the start of the new season. and the plant in bathroom needs to be watered from time to time.

Nice and clean and comfortable for the money I paid, I had a very late arrival, the staff sent me detailed instructions on how to use the late arrival monitor outside. Close to cathedral and the centre. Staff were very friendly and professional. Kettle tea and coffee in the room which was a nice surprise.

I could only get 1 channel on the TV

Reception lady was very responsive. Beds were clean a comfortable. WiFi worked well. Room was quiet during night.

Room equipment was quite old and room could use a renovation.

The room is very good and the staff are helpful and kind.

It will be better if there was breakfast offered.

Everything was fine. The only confusing thing is you should order a breakfast in advance when you arrive to the hotel. On booking.com in the hotel list of facilities a " good breakfast" is shown, however, there is no option to confirm it on the website and it does not come automatically.

Room (small apartment) was really nice, quite big and with everything you need...staff was great and polite! There was even a balcony

No power outlet next to the bed

Convenient location, friendly staff, clean rooms. We would definitely recommend this hotel to everyone!