The facility is nice and clean. We were greeted with freshed baked cookies and nice cold drink when we arrived. The staff were friendly and very helpful in directing guests in the area. We had a beautiful room looking out the mountains, so relaxing. The facility has decent gym, nice pool with slide for children, hot tub and sauna. We used the hot tub after a day hiking, it was wonderful. The place provided guests with nice hot breakfast and great coffee which was awesome before we rushed to the airport next morning. Walking to town center is about 10 min, we could see lovely three sister mountains standing in front of us. The cost was a bit pricey due to peak season, but it is vacation, we don't mind to pay a little more with many benefits included.

Our stay was too short to enjoy Canmore.

Great service from Anna at reception, lovely personality and welcoming. We needed a kettle and she arranged for one. Good breakfast. Refreshing iced tea and fresh cookies available in lobby every day which my teens loved! Gym had limited machines and unfortunately no weights. Room was decent size and clean. Pool was used by teens but is probably more suited to younger kids. Good view of three sisters mountains from room window, albeit a little obscured with the lobby roof. Great restaurant options nearby (walking distance) including halal shawarma and indian place. Good amenities nearby such as petrol station, supermarket etc.

Pool could be bigger. More breakfast options. More healthy options available at breakfast such as egg whites, omelette, boiled eggs, or even halal options if possible.

Great Location. Close to everything. Waterslide was a big hit with our kid. Free charging our electric car overnight was a bonus. The staff is very nice.

Breakfast was appreciated, however they could change it a day so that guests staying 1+ day can eat something different. We ate the same breakfast for 3 continuous days. A washer already had "Out of Order" on it and one of the dryer ate up a cycle's quarters, started the cycle, but did not dry clothes, ultimately we had to re do the cycle twice in the dryer next to it. The clothes still didn't dry so we had to air dry them all over our room ultimately. Can get their appliances repaired.

The hotel is quite nice. It's located on the verge of Canmore, but you can walk to the center by foot or 5 min. drive. I liked the room - it was spacious and clean, with comfortable beds and pillows. And bathroom was spacious as well. The breakfast was good - enough of everything.

My only complain would be about the breakfast room - it's too small for all the travelers who stayed in the hotel. You need to add chairs at least as there is not a lot of room for additional tables.

The staff were incredibly friendly and helpful. Breakfast was good with a good selection

The breakfast buffet and dining area was poorly organized and too small for the size of the hotel. This meant that the line was easily 10-20 minutes to select the food you wanted. The hotel also seemed somewhat worn and lacked some maintenance. one of the ice machines was not working, one of the washing machines was also out of order, the carpets on the stairs were patched with docktap, the exercise bike could not be used as the saddle was loose and could not be tightened

Our room was very clean. The breakfast couldn't be any better as the variety and quality was excellent! No carpets and no smoking was a real plus for me!

Our door stuck, and it was difficult to open and close. The bathroom vent was in dire need of cleaning, even though the bathroom was very clean. The pool and hot tub could use a scrubbing, but perhaps I'm just spoiled in the community where I live. It would have been nice to see some Canadian staff.

Spacious room, plenty of table and luggage space. Air-con worked well. Shower/bathtub were great. Pool and water slide were nice. Staff were helpful and pleasant.

The main problem with this hotel is the design. There is only one elevator, which is not sufficient for the size of the hotel, especially during breakfast and checkout times. And the stairs are inconveniently located at the far ends of the building. The breakfast buffet was also terrible, having a limited selection of poor quality food. After the first day, we only used it for juice. But given that most hotels in the area do not include breakfast, I would not consider this a negative. Overall, this was still our favorite hotel we stayed during our 10 days in Canada.

Great staff and location. No problem traveling with my golden retriever. Staff provided extra old towels to dry her after it was raining. The breakfast was very very nice. Canmore is a excellent base location for your rockies tours, loved the town and area.

Nothing negative to say, my experience in the hotel was 💯 positive.

The pool was so warm and the facilities were very clean. They always made sure there were fresh towels. The Sauna worked perfectly. The room was clean and laid out nicely. I absolutely loved seeing Rocky Mountain Soap products in the bathroom. Supporting local and being more sustainable is my love language.

My own teeny frustration was with the breakfast situation. You couldn’t take even a cup of coffee up to your room all food and beverage had to be consumed in the breakfast room but most mornings there were not enough tables or space for entire families with babies. We were downstairs shortly after 7 and got the last table, I ended up feeling bad and we left so that another family could have our table.

It was a spacious and comfortable room, they accomodated us with a pet friendly and ground floor room so we could have our little dog with us. The only thing that should be done in the room we were in is to have a bath handle re installed for easier ability to get out of the bathtub, I have a bad knee and found it a struggle to get out of tub without a hand grip on tub surround. I noticed that there use to be one, it needs to be replaced to help anyone else with disabilities. Breakfast being included was great, which was the biggest reason why I selected this hotel, there was good selection and hot choices, it's nice to have a decent breakfast as many hotels in the past offer cold hard boiled eggs and toast or cereal. Staff were very good friendly and welcoming. Front entrance offered hot chocolate and cookies which was very awesome and good to. It was our first time being in Canmore, we really enjoyed the town, the sights and the friendly people, lots of stores, restaurants and good food. We will definitely be back to visit this great place. Anyone with kids will LOVE the waterside and pool. This is definitely a great place for families 🥰

The safety bar for bathroom tub needs to be installed.