Location was great. we were just visiting Vancouver. All the restaurants we had for dinner were within walking distance. Shuttles to Capilano and Grouse Mountain were within walking distance. Preston's Restaurant was good for breakfast. Staff and concierge were friendly and helpful. We booked several activities with the excellent help of Concierge Eric Chan. Gym excellent equipment and no crowd in the afternoon.

We thought we ordered a room like 1901. We ended up with a corner room 1902. Our friends had 1901 and we had 1902. We ordered both rooms at the same time in July. Both requesting harbor views. Our room was smaller than 1901 and had less view of the harbor.

The service staff at the restaurant Nd at reception were all super friendly and helpful. They offer breakfast buffet and a la carte breakfast and yummy flatbreads and other small stuff for dinner. Wednesday is live music. We liked the pool and hottub. The location is great to get to all sights, a lot are walkable from there. A Seven Eleven is right next door, Starbucks, a Vietnamese place and pizza right in the area, too. It is a really safe neighborhood. The waterfront is right there, but do not expect a view from the hotel. The matresses a touch soft and the pillows very bulky. No computer or business center, but they will do anything you need for you and print it out. Wouñd have been great to have breakfast included. For family of four it adds another 140 CAD to the bill per day, but then, Vancouver is expensive.

Nice central location, walkable to Stanley Park, restaurants/bars on Robeson and Davie, as well as the Seabus terminal to get to North Vancouver. Quick bus ride to Gastown and Chinatown. Area right by the hotel is quiet at night but not far from things to do - great base of operations for visiting Vancouver if you plan to be traveling to different parts of the city. Beautiful view of the water and mountains from the rooms on the North side of the building.

Really nothing bad to say, price was high in absolute terms but good relative to other similar properties in Vancouver.

The staff were friendly and professional. The room was clean and had a great view of the waterfront area and Stanley Park. Housekeeping did a great job of maintaining privacy and keeping my room clean and well stocked with coffee. The bed and pillows were super comfortable . The pool and hot tub were. very enjoyable. I paid a high price due to a convention, but it was worth it. Great location only 15 minute walk to convention center

The male server in the restaurant seemed like he was having a bad day both times I ate there. He could have been a little bit more friendly. He seemed annoyed that many people in my group did not order any alcoholic drinks

Clean, tidy and airy room. Has appropriate amenities. Attentive staff at front counter. The fruit infused water was a cute touch. Recycling / green initiatives. Instant hot water for shower/bath. Multiple lifts means minimal wait time. Clean gym / hot pool / pool although didn't use it.

Coming from a country that uses electric kettles for hot water, a kettle would have been nice. There are no ceiling lights in the bed area so was a bit dim with only the bedside lamps.

The staff were exceptionally kind and friendly! Had a chat with a few and they were helpful when asking about some of the destinations we wanted to checkout! They had a bidet in the washroom which I’ve never seen at any hotel in Canada, so this was a huge plus! they cleaned our rooms very well also. View was nice- mix of office buildings and mountain view. Location was perfect! Close to everything, we walked 5 mins to catch our free shuttle to suspension bridge, and at that stop there was also a bus we took to Whistler. Gym was exceptionally clean and nice as well if you’re planning on going!

Really nothing major, maybe a bit pricey compared to Toronto hotel pricing but that’s pretty much it. It didn’t include breakfast so we had to pay $30 for the each of us to have it, but it is worth it because it’s buffet style. The food and hot drinks were all fresh honestly, my family enjoyed it. They had gluten free bread as well. I’d definitely return on next visit!

The assistance we received from the concierges was outstanding, both the evening and daytime staff. From arranging taxis with handicap capability, securing tickets to The Canada Flyover and then arranging a refund for those tickets, when we found ourselves unable to use them, we offered to give the 5 tickets to staff. The food was delicious and they have plenty of luggage carts. Everything was perfect as we started our Alaskan cruise vacation. Highly recommend this hotel.

Can't say we disliked anything.

Great room, decent size, nice furniture and very clean. Amazing toilet haha (heated seat and washing system). The bathroom was also very nice in general. Food was excellent. The new Japanese spa was also excellent - best massage I've had. Wonderful location, close to the water and an easy run to Stanley Park.

Terrible view staring right into an office building across the way. I couldn't even have curtains open because I could clearly see people walking around at close distance. Not even a tiny view of anything that wasn't another building.

The staff was very attentive, constantly checked on us and offered help while we were waiting for our room. The room was clean and spacious, bed is very comfortable. The pool and hot tub are outdoor, but well maintained. Gym equipment was a bit outdated, but worked just fine. Valet parking was very convenient.

One of the three elevator was out of service which caused longer wait. We got there early than the check-in time and there was no room ready, had to wait for around an hour to get the room. There was very little green space around the hotel building for our dog to do her business.

A big room with a comfy bed. The pool was a nice bonus extra with a hot tub as well. It was clean and very well located as well. We had a breakfast one morning which was very tasty. The room was stocked with a coffee machine which was welcomed.

It is quite expensive and given what you pay things could be better. It was one of the less friendly hotels we stayed at during our travels and I think the damage deposit they take it quite high given the prices already being charged. I know this is commonplace in Canada though. Also in our room the AC was broken and making a weird noise, it took us a while to work out where the noise was from but it kept us awake on night 1.