The view, the space, the fridge and everything about the room. We are returning in 10 nights and would love to stay in the same room if available

The hop on and off bus wasted nearly a whole day of our time in Vancouver. Cheaper and more efficient et to use a taxi. A complete rip off ( but hotel may not know this)

The room I booked was the King suite with the bay view. It was very roomy and comfortable with a great view. I was concerned initially because my room/door was right in front of the elevator, but it was perfectly quiet so no worries. The room was very clean and spacious. The gym was small but adequate. The pool and hot tub were also nice. The restaurant was perfect for breakfasts and I loved the location of the hotel on a popular commercial street, not too far from the art museum. Lots of restaurants and shopping right there so no need to drive around or try to get a bus. The road was being worked on, so traffic was limited to one direction, so GPS was out of sorts a bit, but otherwise it was actually nice because even though the roadwork looked messy, there were hardly any cars parked or going down the street. Overall, I enjoyed staying at this hotel a lot. It was perfect for my needs.

The parking garage is a little tight fitting into some of the spots. And on the top level you need to be careful because it is not well lit at night. I wound up getting into a little fender-bender with someone who was coming up the ramp behind me as I was turning around, because there is a bit of a blind spot. So take it slow.

We had a nice comfortable room with a great view in our favourite Vancouver hotel - this was our 5th stay here. The location is perfect with lots of attractions and places to eat nearby and tour buses stop right outside. The staff are extremely helpful as always. The Adobe cafe next to the lobby serves excellent breakfasts, just what's neded to start a day of sightseeing.

Location was incredible! Clean, comfortable and quiet.

I wish parking was more secure (nothing happened to our vehicle but there were warning signs everywhere about high theft). The parkcade was not gated and was open to anyone, not just hotel guests.

From check in to check out, I was very impressed with the sincerity and professionalism of the staff. Nothing was a problem. Every need or request I had was attended to immediately. The location was excellent. It was my first time in Vancouver. I was there to board a ship on the 19th. I was so impressed with the hotel and the city; I wish I had stayed on at the hotel and skipped the cruise! To me, customer service is of the utmost importance. Too many businesses spend money to get you into their establishment. Once you're in, there is no service. There is also a difference when someone is walking thru the paces of being polite, yet you feel you're putting them out. That was not the case at Blue Horizons. You were always greeted with a smile, and needs attended too!

I was upgraded to a one-bedroom suite. It was very beautiful. It was thoughtful and kind of them to do that. I felt a bit lost in there as it was so big! This is not a complaint. It was a very nice thing to do. Thank you!

We love this hotel. It is very centrally located and within walking distance of interesting shops, excellent restaurants, city attractions and Stanley Park. Upon requesting a room with water views (if possible), we were kindly upgraded to a King Water View Suite on one of the top floors. Our room exceeded our expectations. It was large, spacious, well-decorated, comfortable and had fantastic views of English Bay and the beautiful surroundings of Vancouver. Our room had everything we wanted. Even the coffee was excellent! The staff was professional, friendly and helpful. It was a pleasure to stay here.

Nothing.

The location, room design, the ocean view, the wall of Windows, balcony, and sitting area made for a beautiful experience.

Parking. We have a standard sized truck but we didn’t even fit into the hotel/public parking that was next to the hotel. The concierge then informed us of another parking lot around the back which was slightly taller or that we could use street parking and move our vehicle around during the day to locations that were allowed. We just barely the other parking lot but there was no attached elevator to the hotel and there were people sleeping down there so safety and theft was a concern. We had to wheel our luggage up and over to the main hotel doors and then pay $30 a night for that parking.

Fantastic space in the room, we couldn't believe how big it was for the price. Great bathroom, lighting, aircon, balcony, and lounge area. Comfortable beds and a nespresso pod machine in the room. Hotel would give us extra pods whenever we asked. Cleaning staff were great, they'd ask us what we wanted done rather than just a whole redo of the room. Just an absolutely excellent stay and I will 100% go back. Check in.and check out was super simple online before we arrived at the hotel.

The gym doesn't have much at all, so we didn't use it tho we'd have loved to. A run did much better. The pool is smaller than the photos but looks good. The pool room was extremely hot though, we were sweating standing there. Lastly was the lift shaft must have backed onto our room so we heard them going 24/7, but I these were all minor things to complain about.

Good location, easy access, efficient and responsive staff. Although the bed was a bit soft, it was arguably one of the most comfortable beds I’ve ever experienced in a hotel. Wonderful views from high floors. Relatively spacious room with a notable exception (the bathroom). They have a hot tub and a pool. A wet steam room is present and the hours of access are quite reasonable.

The bathroom in my unit was very small, and the height of the bottom of the door was intrusive on any towels or mats. Easy to stub a foot on the side of a door guard placed on the floor. They did have a rubber shower mat, which was necessary because the floors of the shower are dangerously slippery in my opinion. I think the fitness center could use a little bit more equipment. They have a nice dumbbell set, a reasonable elliptical or two and a weight bench. One of the rooms is quite spartan and could use a multi use weight machine instead of empty space. I personally prefer dry saunas over steam rooms. There is a restaurant next-door, but the hours are quite limited and there is no room service but clients can easily pick up food items during their hours of operation.

The room was spacious and the in-room amenities (nespresso and kettle) were just what my family needed. I especially appreciated both a small sofa and bistro-style table and chairs set up. When traveling with kids, I always try to get a room with enough space for them to play with their toys and ideally a small table for snacks--and this room had both. Room views were good too! My family had never visited Vancouver before but we were extremely happy to have booked on Robson Street as there's tons of great food within a couple blocks walk. Would stay here again!

Wish the parking was secured. We didn't have any issues while we were there but were worried about break ins (because there's reviews about that plus the front desk staff warned us...) so we brought all the stuff from our vehicle up into the room.