The top floor flat is tired and dated, but we really liked it and would have stayed longer than our 3 nights. Everything worked, the location was excellent, the outlook was cool, and it was very comfortable. I understand it might not appeal to those liking new everything, but we loved it.

I get there was quite a bit that some travellers would criticise about this flat etc - it is tired and dated etc, be a good list. But we liked it so much I can't find fault! Perhaps the constant smell of legal skunk coming up from below - shut the door.

Exceptional value and location. For the price of a shared bathroom room at the YWCA, we got a full 1 bedroom apartment with great view, and quiet! Lovely deep bathtub. Kitchen with stove/fridge/microwave, basic dishes, a pot and a pan. Staff was great! Awesome Korean grocery store next door, and all the restaurants of Robson St are right there.

Certainly shabby, fridge leaked a bit, some light bulbs burnt out. No AC, but Vancouver isn't too warm. A fan would be nice, though. Wish we could have had 2 keys; they could only give us one.

Great location. comfortable room.

The building was old and the room needed some refreshing. The old elevator got stuck one time but was quickly fixed. One of the staff members named Asna, a fine lady from India, was a great professional, very polite, helpful with positive attitude helped us with vital information and directions which she printed for us without us asking and assisted us with general information. Asna is a very pleasant and efficient professional. Please forward my praise of Asna to the management. Thank you.

I was injured during our holiday and the staff were so accommodating and helpful. It's not the flashest place in Van West but it's undoubtedly the most spacious and helpful. I'll always stay here as long as it exists.

The furnishings, with the exception of the beds, wete last upated in the 80s. So if that sort of thing matters to you, stay elsewhere. The beds do the job, and I'm pretty picky about beds and sleeping. Having a separate kitchen and sitting room is so much better than being stuck in a tiny hotel room.

Staff were nice. Housekeeping was okay. The kitchen had a single pot, with functioning stove and fridge, but wish it had more cooking utensils (eg spatula) and basics like salt & pepper. Bed was comfy. Amazing view from 9th floor. Location is close to everything downtown.

Upon check-in, the full amount of the bill was charged to credit card. I was told it would be a pre-authorization but that was not the case. This did not give me the option to pay via debit. Very unhappy about that.

Fantastic experience. Staff were super friendly, keen to help in any way. Shout out in particular to Carlos who helped us. Although a little dated, the rooms were clean and had the bonus of the kitchen. Location couldn't be better and best value by a long way compared to all the other Hotels in downtown Vancouver. I would highly recommend this Hotel for all of the above reasons. Thank you for such a fun time at the Tropicana! (plus free parking)

Room was much bigger than expected. Location was very convenient, good access to transit. Car rentals were available nearby, but we didn't need one. Several good food options in walking distance.

One elevator was out of service-staff were obviously working to get it repaired but it did make elevator wait times rather long. Kitchen window appeared to be stuck open-not a big deal in August but might get a bit chilly in the colder months.

Called back during cruise to book 3 days after the cruise and was told I would have to call back later to do that, which was impossible because of an excursion. I have never been told to call later to book a room. I of course used a different one. Our other hotel cancelled our reservation and we had only 2 days to figure out where we were going to go.

Staff was very warm and friendly. The lady at the front desk always greeted us nicely. Bonus was the location which was near all amenities.

We have no complaints. Everything was done well and justified the pricing. We will recommend this place and hopefully stay here again when we visit.

Location was excellent. Within walking distance of cruise centre and tour pick-up. My room included a kitchen, with microwave. Staff were friendly and helpful. There was a nearby IGA supermarket.