Great Hotel, gorgeous property. We loved the location close enough to walk to many restaurants, and sights but still quiet. The room met expectations for a Westin property, it was very clean, every staff member we encountered was very friendly. Shout out to Alexander at our check-in, he was very welcoming and very helpful. We ate breakfast at the restaurant one morning, the food was exceptionally good for a hotel. It was a pricey meal but that was expected from a hotel, the quality of the food was unexpected. We would definitely return.

The shower was our only complaint. There is no door on the shower stall, so there is water all over the floor by the time you finish your shower. So much water that the bathmat is soaked. It is quite a design flaw, and not an easy fix for the hotel so each room should be given at least two bathmats.

The bayshore is located in close proximity to Robson street and Stanley Park making it so convenient to visit these areas. The area around the hotel as well as the views of the harbour are amazing! Our room itself was pretty standard and relatively clean and had everything that we needed/expected. The service offering of the bike rentals was great as we had the opportunity to bike around Stanley Park each morning at no additional cost and this made our stay here that much more enjoyable! The staff were also very friendly and helpful when we communicated with them.

We had an issue immediately upon checking in with the mini fridge as it was leaking pools of water. The staff had came, checked the fridge and cleaned it up but it appeared to still be leaking a little here and there over our stay after they reassured us it was working fine.

We loved lo cation and most of the staff. Teresa our breakfast server was wonderful, front desk staff wonderful only one gentleman woyls not recommend. valet Garrett and others wonderful

Lounge hostess made us feel like she didnt want us. There were many tables and chairs available and she was snippy both times about letting us in . Pod host was rude as we walked by to look at, then followed us into hotel as if we were criminals. We were dressed in nice clothes and husband had on suit jacket. Think they both wanted to cater to younger folks only

Location was perfect and the staff were very attentive, friendly and accommodating. I arrived early and was travelling alone - the check-in staff were super friendly and were able to find me a room that was ready earlier than check-in time. I was very appreciative of this as I could then settle in and thoroughly enjoy my day in Vancouver. The staff in the cocktail lounge were also super friendly and I had a lovely time reading, sipping cocktails and snacking on delicious finger food - all on my own. Highly recommend this hotel and will return when next in Vancouver.

Fantastic views across the marina and cbd, and some mountains from 4th floor main block. We could watch the seaplanes taking off and landing, and see everything that's going on in the harbour. Very friendly, helpful staff. Huge amounts of space in the twin double room with super comfy beds and a chaise lounge by the window. In warm weather you can completely open up the balcony french doors to maximise on the view. Loved the lit shaving mirror in the washroom.Taxi stand on-site. Stanley Park, the ferries, sea planes, cbd and shorefront eateries are all in flat easy walking distance. Huge variety of breakfast options. We will be staying again.

Towel storage above the toilet seemed a little unsanitary. Needed usb points at the desk. Not nearly enough milk, coffee and decaf coffee for 24 hours, though staff were fast and generous with their response and sorted this quickly. Needed 2 bag racks for a long stay, though this appeared to be the case in all the hotels we used over 5 weeks. Turn shower on before getting in, as you have to pull up the lever on the bath tap and set water temp at the same time. The downstairs area was beautiful and enticing with lots of places to sit. However the 4th floor hallway had a dark and uninviting vibe...needs a freshen up with some art, interesting lighting and plants.

great staff very helpful - early and also a late check in and out. bikes to use 2 hr limit each time - was very good. restaurant was good we ate there twice for dinner.

Stayed many times. Love the location

There was a water drip from the ceiling in the bathroom. It would have been nice if there was a curtain of kind between the bathtub area and the closet area. And it would be nice if there is a mirror in the closet/ bathroom counter instead of a picture on the wall And we were disappointed when the buffet was closed so early and were kicked out of the restaurant early That has never happened before.

The bed was massive and so comfy! Big bathroom and room, plenty of space for things, mini fridge and microwave was great too! Nice spin studio and pool facilities and great that you can access the gym and spin whatever time you wanted as I had jet lag so was up early and made use of that.

Whirpool jets were poor in the hot tub, so it wasn't a proper jacuzzi so was a bit disappointed there but think they're revamping soon anyways.

Amazing location, staff was super friendly and helpful, really made us feel at home. Loved our rooms view, pool was warm and outside area was perfect with a turf area for kids to run around. Coffee shop right in the lobby was super convenient.

We drove our electric car and the options for charging were not great, in the hotel parking lot they had a few chargers but for $10 an hour to charge with another $8 one time charge to pay to park. Caps at $30 - these were med speed chargers so we ended up paying $38 to partially charge. Then another $28 to finish charging, then $45 to actually park the car overnight with the hotel. We loved the hotel location and everyone at valet was super kind but feels like a better solution for EV drivers could be provided by the hotel. We searched surrounding areas and found a few cheaper charging locations however they were too far to walk back to the hotel.

Have stayed before so knew what I was in for...but, friendly staff across all areas. Had to ask for extra blanket for the sofa bed and it appeared at the room in less than a minute. From the moment you step out of your taxi with the cheery greeting to the fast processing at reception I couldn't fault the staff and professionalism,

To be honest, fitted my needs well and can't fault them for anything. It's an older building but killer location and huge spacious room. Definitely coming back.