The hotel was amazing, loved the showers so much and the cleanliness

We did not eat there but my friend who lives here told me to never eat there because the breakfast is horrible. So i avoided the breakfast.

Fantastic location - just across from the Citadel. Easy access to everything. REALLY friendly staff throughout the property. Excellent on site restaurant: CHOP (for dinner). Corner King one bedroom upgrade had incredible views of the whole harbor AND the Citadel side. Super quiet - didn't hear anything else in the hotel. Blackout blinds were effective. So glad we chose this spot.

Room service for breakfast was the only thing that was not excellent. They don't begin service until 8:15a (at least on Sunday), and we are early risers. Placed order at 6:30am via a QR code/online app that was a little awkward and did not bill to the room. But OK. However, when food had not arrived by 8:30a, called - placed on long hold - then told it was ready and would be up shortly. Still took a little time, so I think they had missed the early order. Lastly, the 'power protein bowl' was a liquid poured over some granola and fruit. Very odd and not that appetizing. Surprising because we had such an amazing dinner just the night before.

We had a wonderful room with a great view. Beds were comfortable and location is excellent. Right in the heart of downtown. Staff were friendly and accommodating. Asked for an extra robe a couple of times and they brought it right up.

It would be good if there was a breakfast option at the hotel. We had to go out looking for breakfast and would have been easier if there was an option at the hotel. Also, our room was cleaned the first day we were there, but not the second day. We indicated that we wanted the room cleaned and it wasn't so that was a bit disappointing.

Proximity to event, parking, design style of room is Very nice. Staff called us a taxi one evening which was helpful. There is actually a very good number of towels and facecloths provided, which is very nice to not have to conserve.

Some lack of maintenance of existing equipment. We stayed here when the property was new and all the light sensors worked and were impressed by the modern aspects. At our recent visit, all the lights were disconnected, though still in place. It took something away from the original memories and experience. The faucet on the bathroom was also loose. Staff didn’t open doors as much as the last time we visited. It’s normal for regular hotels but again, we had a different/elevated experience at our first visit No way to connect to TV via phone to stream video is not ideal.

Hotel rooms are excellent! Very modern, comfortable, posh.

Hotel entrance and valet is chaotic. Very small, not well organized. They need someone directing traffic at least come down to the cars and welcome the guess, let them know it will be a few minutes. No communication. Finally a security guard recognized my frustration and told me where to put the car. Finally a valet asked if I was checking in - I said yes and then he disappeared. I finally unloaded my bags and walked to the valet stand myself to get my ticket. There’s also no one to help with your bags, I had a med size check in, a carry on and I large tote. At least the guy hit the auto door button for me. Guests were kind enough to help me by holding the door.

The location was excellent right in the centre of downtown and attached to the Halifax Convention Centre. Made it easy to go in and out of the building for a conference at the convention centre. The lobby is very nice and clean and aesthetically pleasing. All staff greet you upon entry and exiting each time, very friendly staff. The room was big and and clean, not outdated very in style.

I didn't like that my room window was facing an office building as I could see into the offices and likewise they can see into my room. It's a structural issue that the hotel can't fix but maybe next time I'll ask for a room not facing the office buildings. I personally, like to keep the windows open to sunlight but I felt like I had to close the curtains often for privacy.

The hotel room was very spacious and very comfortable even though we were a family of 4 (2 adults and 2 kids) the room size was very good. Also, the location was fantastic and close to many of Halifax tourist attractions including the Citadel, Museums, Gardens, the Harbor and a lot of great food places.

Parking was a little expensive and not included in the hotel rate and breakfast was also not included. The restaurant (CHOP) was located in the hotel lobby and had a great breakfast menu but a little pricey but the food quality was very good.

Room is really nice! Love the bathroom, the tub is large and very lovely. Really great place to stay with a partner. Beds are very comfortable. Love that the bathroom has a real door. Many hotels don't seem to have that these days.

Not the hotel's fault, but there were a ton of police sirens all night which were very loud even on the 14th floor. The TV in the room does not have very many choices other than just cable TV. Should have brought a chromecast or something.

The whole experience, Great hotel and location.

We have stayed a few time at this hotel. The only problem was that we could not sleep until after 3:30am because of the yelling and noise from the bar scene. That is out of your hands and we purposely asked for higher floors because of this. I guess we will go higher next time or take a white noise machine. We are not light sleepers but it was constant. If there was a break in the noise I am sure we would have slept. There was one other little problem: the bathrobe was dirty.

Sutton place is a gorgeous space from top to bottom. It’s right in the middle of downtown and close to many of the nightlife activities. Our room even had a great view of the water and its a short walk to the harbourfront.

The water pressure was a bit low in the rooms, and there wasn’t enough parking in front of the building to check in so we had to drag our bags through the parkade to the main elevator.