Bed was comfortable, staff were friendly and helpful. Location was excellent, lots of parking. Breakfast was good with scrambled eggs, french toast and sausages, on real dishes (not styrofoam or plastic).

Room could have been cleaner. Dirty floors in bathroom (especially behind the door when closed), hairs in shower. Also our alarm clock was unplugged and when we pulled out the night stand to plug it back in, it was filthy. There were chip bags, other garbage, and someone's glasses fallen in behind the night stand. Also the hairdryer only worked on "low" so it took forever to blow dry our hair.

The free breakfastbis just cereal and yogurt. And I'm lactose intolernt. Would be nice if more places will realize the high rate of lactose intolerance. You had to pay for hot breakfast. 6 bucks for eggs and a toast. ,6 bucks for one waffle. When hotels that don't look as nice give more for free. Some muffins at least.

Our second stay at the Quality Inn. Considering the renovations that are ongoing, we were delighted with the front desk staff and cleaning staff who attended to our needs quickly and with smiles.

Room was nice. Staff (especially front desk and housekeeping) were very friendly and helpful. The breakfast was excellent, better than any i've had elsewhere The man in charge of the breakfast was also super nice.

Nothing to complain about.

By the time we went for breakfast, it was cold, there was no more yogurt and fruits.Coffee was finished.

For breakfast, you could have some to replenish more often.Check your coffee pots more ofter at the front desk.

ALL staff friendly, super helpful , breakfast was outstanding. location was so convenient for shopping, dining. price was very good.

MOST uncomfortable mattress ever backache, neck ache next day

I was expecting a cheap experience for the cheap price. I was surprised they had a indoor pool. Very Nice.

Front desk staff didn't even greet us properly. It gave me a bad impression but the hotel itself made up for it. The cleaning workers were friendlier than the front desk workers.

looks nice in the front but the room just mediocre. the wallpaper near corner bed is in bad condition.

the window glass is cracked and tap water im wash basin is starting loose.

Outstanding staff 👏 👌 They went above and beyond

Kids running in and out of the pool and the floor were completely soked and VERY slippery. Kids screaming in the hallways.

Hotel was comfortable and clean! The trolly to Niagara Falls is misleading.. it was a city bus that dropped us far from the falls or somebody with a slight disability! End it was not an area that I felt comfortable in that they dropped us! Restaurant was delicious!

Trolly/bus shove explained as a bus. I took my car the next day and got parking right at the falls with no problem!