The hotel is located about 5 minutes away from Niagara Falls, which is awesome. The front desk staff on the night shift and day shift rock; they were very friendly and kind. The rooms were clean, the sheets were clean, the bathroom was clean, the pool was small, but the area was dirty. Other than that, it's good to spend the night.

I didn't like that the floor in the stairs and hallways was dirty, also had a smell of garbage, and the housekeeping guy was very nasty, when he came to tell us that we had to leave, which I was a little behind on time because I have 2 babies to get ready, he was very rude

Bed was comfortable, staff were friendly and helpful. Location was excellent, lots of parking. Breakfast was good with scrambled eggs, french toast and sausages, on real dishes (not styrofoam or plastic).

Room could have been cleaner. Dirty floors in bathroom (especially behind the door when closed), hairs in shower. Also our alarm clock was unplugged and when we pulled out the night stand to plug it back in, it was filthy. There were chip bags, other garbage, and someone's glasses fallen in behind the night stand. Also the hairdryer only worked on "low" so it took forever to blow dry our hair.

Our second stay at the Quality Inn. Considering the renovations that are ongoing, we were delighted with the front desk staff and cleaning staff who attended to our needs quickly and with smiles.

The free breakfastbis just cereal and yogurt. And I'm lactose intolernt. Would be nice if more places will realize the high rate of lactose intolerance. You had to pay for hot breakfast. 6 bucks for eggs and a toast. ,6 bucks for one waffle. When hotels that don't look as nice give more for free. Some muffins at least.

Some one hiding in room 119, per Anthony, Tony, coming and going as I did. "It's the only way possible"

Having to get authority other than-&&& Involved in my "peace" for 3 days

Room was nice. Staff (especially front desk and housekeeping) were very friendly and helpful. The breakfast was excellent, better than any i've had elsewhere The man in charge of the breakfast was also super nice.

Nothing to complain about.

Expect you will add some additional items of breakfast. We like the location, which is near to attractions places.

Bathroom and room floor has to be cleaned out deeply.

By the time we went for breakfast, it was cold, there was no more yogurt and fruits.Coffee was finished.

For breakfast, you could have some to replenish more often.Check your coffee pots more ofter at the front desk.

ALL staff friendly, super helpful , breakfast was outstanding. location was so convenient for shopping, dining. price was very good.

MOST uncomfortable mattress ever backache, neck ache next day

the breakfast was great, my daughter had lost a backpack that was rather sentimental to her and they took the extra time to find it when we left it behind thank you.