Beautiful hotel. Most of the staff were excellent!

A waitress named Kim at Breakfast was incompetent. We had to ask for spoons for our coffee three times before getting them ourselves. By then our tea and coffee was cold. We had to ask for silverware to eat our meal three times. She complained the entire time about having to come to work early. She didn't know what time breakfast started. The tables were not set up. Even though the breakfast had been open for 45 minutes before we got there. We ordered off the menu and she seemed like " wow" extra work for her , rather than us getting the buffet ourselves. Oh and it was my husband's 60th birthday so it didn't start our day off well. Disappointed in the experience.

Staff we're very helpful and friendly. They do their best to please their patrons. Besides there's a shuttle provided as well to move from one place to the other. It's fair enough. Overall, it's a very good hotel to wind down and relax because they provide provide rooms with jetted tubs as well. Because it's still winter time the pool and sauna was perfect enough to relax. We will try to aim our next visit during summer time so we can visit what's around the hotel with the shuttle bus even at nights. Everyone had a great time.

We just stayed for 1 night so we're a bit sad. Next time we will stay a bit longer that's all. I just wish that Queen's Landing provides Spa in the same premises so we don't have to move to other facilities. But it's perfectly fine because the other sister facilities are not too far anyway.

The lovely girl at the front desk also was a server in the restaurant when I went for a light dinner. Such a lovely, hard working, polite girl. I was there for a quiet night to myself. My husband has recently passed away. She did mention it to the young coworker who was there and when I left the restaurant he was so sweet. He offered his condolences and was so very sweet. He asked if he could give me a hug. He honestly was so sympathetic and it brought tears to my eyes. But only because it is always good to remember that we have so many wonderful people in this world and especially to know that at a time like this when the world is in such chaos. Thank you so much for being so kind and I only wish I could remember your name so I could make sure management knew about your kindness and also about the lovely young lady who was also so kind.

I was put into a room that felt a little bit stale. When I called the front desk and asked if they could possibly put me in a different room they were very obliging. I never felt like I was being a bother. So it was only the room I didn’t like. The service was amazing and the new room was beautiful and much fresher smelling.

The staff is amazing and it was so beautifully decorated for Christmas. They offer a convenient shuttle and free parking - making travelling around town easy without having to worry about parking, also allowing you to enjoy wine or alcoholic beverages at dinner without worrying about driving. There is a fitness gym, spa and pool. There’s a gorgeous library that you can go sit and relax with guests. Tiara restaurant offers a beautiful assortment buffet breakfast at a reasonable price, or you can choose from their a la carte menu in their gorgeous dining room or from the comfort of your room. Checking in and out was easy quick and efficient. I would definitely recommend staying here and I will be back again.

Hotel is pure luxury. The room is absolutely perfect! This is the best hotel in Ontario I have ever been in. From the room to the indoor pool, sauna and jacuzzi everything is great! The hotel decoration is stunning. It feels like you are in a castle. Loved my virtual concierge Ivy, always checking on us to see if we need anything. We tried the Bacchus Lounge and the Fish Tacos and the Chicken Wings were delicious. Also love that we had a Nespresso machine in the room. We stayed for 2 nights but I want to come back again in the Summer time.

Nothing

We stopped here for the night on our way to Toronto after visiting Niagara Falls. The hotel itself is tucked just off the Main Street in town with plenty of parking. From the hotel you can walk 10 minutes to explore the main area of town and plenty of shopping and dining. There seemed to be several weddings at the hotel the evening of our stay however we did not experience any problems or inconveniences from those guests, not even loud noises! We stopped into the hotel lounge for a drink and oysters. The food and drink were great and we enjoyed the patio outside until it began to rain. On moving inside we noticed an overwhelming amount of gnats in the bar area around the beer taps and liquor bottles which need to be addressed by staff as it caused us to cut our time there short as we were grossed out. Our room itself was very clean and well maintained.

The pool was very nice. The room was a nice size.

The room looked out over a parking lot. At night there was some type of compressor noise. During breakfast I asked if the patio was nice and I was told there is one man doing a little work by the fountain. It turned to be 4 guys and they were working all around where we were sitting. One talking loud in his cell phone. People working back and forth where we were eating with shovels and equipment. A women came out and walked all around talking to the workers giving instructions. It was not a very nice atmosphere to have breakfast.

We enjoyed the staff and cleanliness of the hotel, we love the area and find the food to be very enjoyable.

We enjoyed some drinks at the bar and ordered the PEI Muscles, we enjoyed both, when we were finish the muscles the waiter noticed we had still sauce in the bowl the muscles came in, he said how about i bring you some fresh bread on the house to enjoy the last of the sauce ? we agreed and di enjoy the bread, however the bread did make it to the bill. Not a big deal, we would just have not ordered the bread had we known.

We have stayed here many times..property is beautiful, spotless, walking distance to shops and restaurants and a short drive to most wineries..staff is friendly, accommodating and housekeeping.,at a time when you can’t find a housekeeper during your stay, Queens Landing housekeepers go a step above with daily housekeeping and a turn down service nightly with fresh towels and a rose! A+++ The restaurant and lounge on-site are wonderful with waterfront patio dining in season..they made our stay over the top..Thank you!

Queens Landing is a gem in NOTL. Honestly the overall experience of staying in this georgian style hotel was overwhelming. Room was big the bed was very comfortable, pristine bathroom. The location was really nice, just 6 mins walk from NOTL core downtown which was serine and away from hustle and bustle. We had breakfast and dinner in their elegant hotel restaurant ‘Tiara’. Ambiance was gorgeous and food was amazing. Queens Landing is in association with Vintage hotels group and they also provide shuttle service to downtown or some nearby places. There was lots of parking available in the property and parking was included in hotel rent. So, overall experience was amazing.

Honestly there was nothing that I could really dislike about the property. But, still if I have to mention something which was not so great in the property was regarding service of the baggage porters. While checking in or checking out there was no baggage porters service, which wasn’t a big concern for us as we had only a single luggage. But checking in such a hotel like Queens Landing, expectation really shoots up high and we were expecting some baggage porters.