My stay at this hotel was absolutely wonderful. The location is fantastic — central, convenient, and within easy reach of everything you’d want to explore in the city. What really stood out were the incredibly spacious and comfortable beds — perfect for a restful night after a day of walking and sightseeing. The hotel also offers excellent wellness facilities. The gym was well-equipped and modern, and the sauna provided the perfect way to relax and unwind. From comfort to location to amenities, this hotel delivered on every level. I would definitely stay here again and highly recommend it to anyone visiting the area.

Nothing

Spacious, light and good location. Good TV so we could watch USOpen. AC was quiet and worked well.

We stayed for 6 nights. Bed is very comfortable but sheets are not cotton but this cheep microfiber, sleeper sofa in the living room not very comfortable for seating, housekeeping comes to clean late in the afternoon ( 4-5pm) where we are already trying to relax after long day. On few occasions we just requested trash pickup and fresh towels bc they can’t clean your room or make your bed while guests are inside! We ran out of soap in the shower. On the day of packing I realized that my nice Lulu wrap was missing. I reported a theft and was told that they will investigate, that it never happened before, bs.

The location was great for many restaurants, the metro, underground city and many of the sites. Old town is a little hike but we jumped on the “hop on and hop off” trolley for two days. The airport drive was under 30 minutes. We had a big corner room with huge windows and it was very nice! The hotel was actually quiet on our floor.

Most holiday inns have a free breakfast but this one didn’t. The hot tub was not working which was a bummer. We had a weird noise from the bathroom sink that got quite annoying. Good thing we had a sound machine for sleeping to drown the noise out.

All went well and as expected. Staff is very Friendly. Food is delicious at the restaurant and a free food coupon was offered to our kid for every meal. Parking is available in the underground. Beds are very comfortable. Location is perfect, right next to a metro station.

Few important points: 1- The deposit on check in can be only paid by a CREDIT CARD and no Debit cards. 2- The Sauna is out of service due to maintenance 3- the Jacuzzi is just hot water, no bubbles. 4- The parking costs around 40 CAN after tax per night, wish is a bit expensive, but you can park from 2300 till 0800 on the side road next to the hotel for free.

Excellent location in downtown Montreal, with easy access to the metro and within walking distance of Old Montreal. The room was spacious, with two comfortable queen beds, and was clean and well-prepared upon arrival.

The water pressure was quite low in both the shower and the sink, which was disappointing. Also, housekeeping services were only available upon request at the front desk — something I found unusual for a hotel of this type.

The property is luxurious with exceptional staff. The view from my room was beautiful, and the bathroom was tidy with bright Hollywood lighting. The hotel is extremely accommodating, offering early check-in of 1-2 hours at no extra charge. We checked-out the next day, and we were able to leave our car in the parking lot until 5 PM without any additional fees after our afternoon shopping! The hotel is located in a great downtown area, with everything you need within walking distance. I will definitely re-book with this hotel. Thank you to all the friendly staff!

Nothing

Everything. Location was awesome. Very clean. Room was quite big.

I am disappointed to think that we drove over 10 hours, excited about our trip and the hockey game to have front desk staff treat us like we were not that welcome. Sad! We are all the same no matter colour culture or language and no matter whether we speak French or not. Maybe think about that going forward.

Great location! Comfortable, clean and spacious room with a view. Very good and friendly service at breakfast

My request for a quiet room, thus far from the elevator, was not respected. I forgot to pay an extra of less than 10 dollars during my stay and was asked to go back to the restaurant with my child. They could have come to me or wait till the next day... No locker room to use the swimming pool

The lobby staff were very friendly and helpful. The room was very clean and modern with a great view. The bed was comfortable. Nice bathroom. Breakfast was delicious, and the coffee was great. They also had nondairy options for coffee, which I need.

I booked there because breakfast was included. There were 2 of us, and we were told that only one breakfast was included when we checked in.

Great beds, bathroom amenities, plentiful snack / beverage machines, restaurant open late for travellers arriving late & still needing a fresh / warm meal. Staff exceptionally helpful & professional.

No USB-outlet worked in the room. Windows completely sealed, but then understandable, due to proximity to airport. Note on website should clarify, 'Free shuttle to airport UPON REQUEST.'