Very nice new hotel, the pool area and the sunbeds are great. We had a nice airy room with enough space. A little oasis in busy Getsemani. And the smell! The whole hotel smells like Santal 33 and has very fancy Le Labo toiletries. Loved that! On our last day we even got free pizza slices at the pool, a very nice service ;) We only had breakfast (brunch, not the buffet) there once as there are so many options around. So we can’t really comment on that.

The music at the rooftop pool could be a notch quieter during the day

This hotel is the real deal! Yes it’s expensive but the location is great, the rooms super comfortable and the real star of the show is the food! The breakfast is amazing with a good buffet and incredible options to order. I would particularly recommend the mango smoothie bowl, pistachio croissant, shakshuka and pancakes topped with coffee cream. We also ordered food and drinks by the pool, which were delicious too! You have to try the crab tostadas, burrata with apples and pears and even the burger was incredible! The staff went above and beyond! I would 100% stay here again!

Everything was great!

Absolutely loved this place! Location was great, staff was very friendly and I loved the interior design of the entire hotel. Both pools were amazing and the food was great! Would definitely go back again!

It is of course great to have them keep up with everything in the room but in my opinion it was a bit much to have someone knock or just walk into the room about 3/4 time a day for something. It was either housekeeping, or minibar refill or even laundry services. But honestly I only noticed this on the one day that I was hungover and had to sleep a little longer in the room before going to the pool :)

I feel OSH has made great steps forward when taking older reviews into account. It’s a wonderful stay in a great location. We really enjoyed the relaxing afternoons at the pool and comfy room. The flexibility to offer a later check-out was great.

It’s clear they’re in need of more quality control managers. A 5* hotel shouldn’t have moldy spots on the hallway ceilings or shower heads clogged by limescale. Providing guests with only 300cl water p.p. is not enough at all. Other hotels in Colombia provided filtered water taps in the room or lobby. Finally, the personnel was sweet, but felt unorganized. Check-in was long and messy (3 hrs late) and orders go wrong most of the times because of misunderstandings. The staff needs to at least know their own menu in English. Overall, I’d say they’re nearly there :)

This hotel is in the best location, just steps away from the lively car free streets, graffiti art, Havana Bar, and best restaurants. You can walk to castle in 10 mins! The pool is nice, and on the bigger size for Gestemani, plus there is an additional pool on the roof. The air conditioning was ice cold, perfect! The lobby is nice and a good vibe at the pool with a DJ playing beats throughout the day and night.

Most of the rooms don't have a balcony. The smallest room we have ever stayed in, so small the bathroom sink in the room, not in the bathroom. I don't think we could have stayed more than 2 nights in a room that small. Multiple drones being used at the hotel pool. The pool water is the temperature of a warm bath and why no stairs to get in and out of the pool :(.

We loved the vibe in the hotel, it's new and beautifully decorated. The staff were friendly and helpful at every opportunity. The location is only 1/2 a block off of a very lively street and about a 15 minute walk from the walled portion of the city. Their concierge service was very helpful as well. We would highly reccomend this hotel.

The hotel decided to host an aerobics group outside our window and they started set up at 5:15 am, and were in full noise mode by 6:00 a.m. with music and yelling. It was a rude awakening for our first morning, to top it off 50 sweaty women came in to eat breakfast next to us afterwards. Our room was modern, which means some odd things like the sink being outside the bathroom, few hooks, an airconditioner we could not control ourselves and a strange lighting system.

Me and my partner recently stayed at this amazing hotel, and it was beyond fantastic. The rooms were top-notch – clean, comfy, and stylish. The restaurant served delicious food. But what truly took our breath away was the hotel's design! The pool with the patio was nothing short of amazing. It felt like a hidden oasis, beautifully designed and perfect for relaxing. The attention to detail in the architecture and outdoor spaces added a whole new level of charm to the stay. The hotel's location was spot-on, close to everything important. I highly recommend this place for a luxurious and hassle-free stay. The English-speaking staff made a huge difference, and the stunning design, especially the pool and patio, made my experience truly unforgettable.

Nothing, everything was great.

Osh was truly an incredible hotel we couldn't believe how much nicer it was than other hotels in the area! We first stayed at a boutique hotel for one night that was small, hot, and not up to our expectations, so the next day we immediately booked Osh for the rest of our trip. We truly felt like we were at heaven on earth. Its new, clean, beautiful, has an amazing pool with comfy lounge chairs and umbrellas. It also wasn't crowded at all so we basically had the whole pool to ourselves everyday, and this was in peak season of visiting Cartagena. I'm telling you book this hotel and you won't be disappointed. The staff was also amazing and truly took care of us. Security at the door at all times. Getsemani is also 100% the place to stay! Its cooler, cuter, less crowded, and way better vibes than el centro! It's also only a 10 min walk from el centro, so super easy to go between neighborhoods. OSH WE MISS YOU!!!!!

The only thing slightly bothersome was there was some construction outside our room since osh is expanding (we didn't have a pool view), that started around 9am? However not enough to sleep until 11 everyday anyways!

We had the best possible stay. The hotel is pure perfection. Greenery on the windows and in general in and around the hotel gives a special touch to everything. The restaurant has excellent dishes and the rooftop bar has phenomenal cocktails. Special praise to the employees who are always smiling, polite and friendly (and special thanks to Giannina!) I would come back here a million times and I will dream about this hotel whenever I need a vacation.

Everything is perfect!

The hotel is modern and well maintained. It actually stands out among all the old grimes buildings around it. Location was good and area seemed safe with streets well lit at night. Generally service from restaurant staff was exceptional- a well trained bunch; everyone on their A game! The bellboy was very helpful and took time to show us everything in the room where things were and how it operated. I am glad that we didn’t opt for the buffet breakfast because the a la carte menu was so much better with varied options.

We didn’t use the rooftop bar or pool only because of the molding heat and humidity. Maybe something could be done to make that feel more comfortable? One thing that was a TOTAL disappointment was the fact that I was never given a receipt for payment. The front desk promised to email one but that never arrived even though I asked about it several times. They stuck to an awful excuse that they were having “electronic” problems with their system. In fact they just ignored my requests!! That actually was the MOST annoying and disrespectful treatment.