There’s no review that’ll be good enough to convey how amazing our stay was. Above and beyond 5 star service and accommodation. Staff were incredibly kind, friendly and helpful. The resort was spotless and rooms and facilities outstanding, with a very high level of cleanliness. It’s very safe and secure, making your stay very relaxing and peaceful. The hotel food is unbelievably good, high end restaurant quality. Best breakfast and dinner we have had at home and away. Plus they accommodated vegetarian dietary requirements with ease. Unique and iconic view would be hard to match from any hotel anywhere in the world. We were lucky enough to see lots of Toucans every morning at 5am flying by. The hotel concierge Jogebeth helped us arrange many excursions. These were seamlessly planned and we’d highly recommend as they were excellent and more reputable than booking individually. Jacamar and Callidryas were the operators and we were with Helen, Tito, Jason and Edson who were all super welcoming and made each so enjoyable. Hard to pick a favourite. Hikes around the resorts were fun and we did the longer one with Kristall and it was so fun being fully immersed in the forest surrounded by nature. An amazing memory to cherish. Saw a sloth and forest frog and some cool volcanic activity. This is the best hotel we’ve ever stayed at and it’d be very hard to beat. We’ll definitely be coming back. Points to note - the resort is hilly but you can call reception and golf buggy’s take you anywhere, at the drop of a hat - the wifi is excellent - Sleep on jungle time is encouraged with lots of light in the casitas, we would sleep between 10-5am - Waiter service is impeccable - Everything is very environmentally friendly and conscious

There was so much to like about Amor Arenal. We were thankful upon arrival that the hotel room truly looked as advertised online. The surrounding areas of the property were beautiful and the staff often offered a golf cart ride for convenience. All the staff were friendly and accommodating. When my friends and I decided to book impromptu activities and massages within a tight schedule, the staff patiently worked with us to meet our requests. Their customer service was exceptional and that alone is reason to return to Amor Arenal. The food onsite was great! Although we did not have time for a complete breakfast, the hotel offered us complimentary fruit and oatmeal while we waited for our to go order. Frankly, the fruit and oatmeal in itself was so delicious we did not need the additional food we ordered. However, the breakfast burritos we ordered were delicious and a great to go option. The burrito had a wonderful balance of flavor that incorporated plantains and black beans. If any guest has an excursion booked, I’d recommend ordering the burritos. Additionally, the pre-planned multi course meal provided great service and the food was memorable. The views are beautiful and every hotel room seems to have a view of the volcano. You feel safe on their hotel grounds and the location works well for excursion pickups. The hotel does appear to air on the side of couples, but friends feel just as welcome. I would recommend this property to others!

There was not a single thing I did not like. If something didn’t work out or we needed an accommodation, the staff did their best to meet our expectations, and often surpassed them. Our hotel room did run out of hot water in the morning, but a call to the receptionist fixed that issue within 5 minutes.

This resort is amazing! We did not want to leave. Our bungalow with private outdoor hot spa was a delight. We were able to hear the howling monkeys up close and also see many birds and a beautiful green frog. Large windows in the shower and room immersed you in the forest. Very clean. The bungalow we stayed in was downhill from the main areas of the hotel and so we utilized the friendly, prompt golf cart service to get around. Daily included breakfast was a delicious. Definitiy check out the easy hiking trail and the on site gym. The service was very prompt, warm and welcoming. Hope to return again!

Nothing at all.

Arenal Amor is an incredible piece of paradise! The serene atmosphere and stunning views make this place unforgettable, but what truly made our stay magical was the top-notch spa and service from the staff. We had the best massage of our lives—it was pure perfection. The therapists were incredibly skilled, and the tranquil open-air setting elevated the entire experience. To top it off, we were treated to the enchanting sight of monkeys playing in the trees during our massage! It felt like something out of a dream. The breakfasts were absolutely delicious and fresh. Nothing quite like starting your day with a freshly brewed cup of coffee while toucans flutter through the trees. Special thanks to Jogebeth, whose warmth and impeccable service made our stay even more special. From her attention to detail to her genuine care for our comfort, she went above and beyond. Arenal Amor is a slice of paradise!

Perfect

Outstanding stay at Amor Arenal. The property exceeded our expectations and was set in beautiful lush gardens. Each casita is completely private and huge with floor to ceiling windows in the shower looking to the volcano (it was completely clouded over the time we were there unfortunately but still was absolutely fantastic). We did the yoga class both mornings we were there with different instructors each day - both fantastic and it was great to do this in the open air covered studio. The pool area and wet bar were an oasis and when the rain stopped we saw lots of hummingbirds, wild turkeys and a boar! The breakfast included was delicious and healthy and we are both nights in the restaurant - also delicious and without fault! Finally the staff were amazing - friendly, attentive and plentiful. Cannot fault this property and experience, we definitely want to come back!

Everything was perfect!

Absolutely everything. The location is spectacular and the staff are not only consummately professional but also extremely kind and helpful. We spent two unforgettable days in unparalleled luxury within a beautiful and mystical rainforest. Watch for incredible wildlife including monkeys, sloths, and all manner of exotic birds. Amor Arenal is a bucket list jewel close to the awe inspiring volcano; it is an absolute must for nature lovers and thrill seekers. We loved staying here!

Having to leave.

The service was 5* throughout! Every time we wanted to go anywhere, we would call and within a minute there would be a golf cart waiting and our valet car waiting for us to depart. We stayed during Valentine's and to our surprise they had left a packet of goodies and an ice bucket full with glasses. The service is extraordinary overall! Would happily stay there again!

Nothing to do with the service or property, no fault of their own, other than being located in a rainforest, but at night the wind/clouds passing over made it close to impossible to sleep. Either the weather or the howler monkeys kept us from a good night's sleep. Definitely a different and interesting experience but if you hike every day, you definitely want good sleep.

The breakfast was just ok in my opinion.

If there was anything to improve I would recommend the room service menu. Maybe add more a la carte items / snacks. Also I never actually saw the coffee shop open. I believe they said it opens at 10am which in my opinion is a little late for a coffee shop especially if going on Excursions. However none of these recommendations would deter me from staying here. It was by far one of the best resorts I've ever stayed at! Their level of service was impeccable!

Beautiful, stunning, really amazing place in the heart of the jungle. We loved these casitas. My husband owns an construction company and he was really amazed by chic and smart construction and detailed facilities. Wood, stone, glass ... nature in the nature. Also the surroundings, pools, restaurants (food was really delicious, thanks all of the staff), meditation area, wow. This is hotel type "must to come back". I wish, I want and hope it will not rain because this was the only thing I would like to change during our stay to be able to walk in the hotel forest trails. But this is also Cost Rica - rain and forest. Thank you ♥

One word to describe my whole experience at Amor Arenal would be BREATHTAKING!!! From the moment I booked my 20th wedding anniversary trip, I counted the days to be at this luxurious and romantic destination. Nothing would prepare me what was to come. As you arrive you are greeted by an outdoor reception area that was truly beautiful. There you’re able to unwind with coffee, tea and cookies while they get you ready to check in. Marolin and Gabriel were knowledgeable and friendly. They made our welcome even more magical. Once we arrived to our casita the dream began. The casitas are absolutely amazing!!! They are so astoundingly gorgeous that you don’t even want to leave them. From the bathroom to your own private jacuzzi, it’s like a dream come true. The experiences they offer are also worthwhile. We reserved the Chef’s Corner with Chef Guillermo, an exceptional experience and delicious, mouth watering food. Chef chooses a 6 course meal which he pairs with his favorite combination wines. We had such a great time learning and exploring different pallets and chatting the night away with Chef Guillermo. He made us smile, laugh and drool with his creations. The other experience for our last night was the romantic dinner. Similar to Chef’s Corner, they choose a 6 course meal and pair it with wines of their choice. From the moment we arrived, we were taken into a magical romantic dinner. The ambiance, decor and music were some of the highlights of the night. Jose, took care of us and made sure we felt truly special. His sweet personality and attention to detail made it one night to remember. Both experiences will forever live in our hearts. Everyone who crossed our path, made us feel welcomed and appreciated. They made us rejoice in choosing Amor Arenal as our destination home away from home.