Beautiful grounds and nice pools.. awesome views

Made a reservation at Ayla and when we got there manager said he could not find it .. hostess said someone deleted it.. i know probably manager deleted it so he could accommodate one of his customers from tented camp.. once i asked if Leo the owner was there they sat us..manager jeffrey when to all his rich customers to check everything never came to our table.. food was not great for a fancy place.. best food was at the italian place Mis Amores and breakfast in la terraza is awesome.. so i will take a star off only because of jeffrey the manager at Aylas.

The whole Nayara property was beautiful. The amenities from the pools to the hot springs to the yoga were all top notch. The staff were so friendly and helpful whenever we had any questions or requests. It was also fun to see how excited they would get when an animal was spotted. We saw so many sloths, monkeys, tree frogs, etc while we were on the property. We ate at several of the restaurants and the food was really good. My favorite meal was the wine pairing at nostalgia. The vibe at Amor was really nice as well with a guitar player.

I’d plan to buy wine before arriving as bottles to take back to your room were a bit pricy.

This is a special place. The rooms are separate buildings (or luxury “tents”) each with a plunge pool. The rooms are large and well furnished and decorated. The beds are huge. There was an outside shower with excellent pressure (plus an inside one of you prefer). There are three or four restaurants and multiple bars and swimming pools. The hotel covers a huge area and never feels crowded. We are in two of the restaurants. Our preference was for the Asian one. Breakfast is good.

My only criticism is that the rooms require an aircondioning unit outside plus a pump for the pool and these are noisy. We moved from C42 because it was so loud, even in the room. Our next room (C21) was much quieter in the room, but there was still too much noise in the deck. Not a criticism, but a comment; many of the paths are steep, however the hotel has a fleet of golf buggies for those with poor mobility

The property is beautiful, the rooms are big and cozy. We were right in the middle of the jungle which is a cool experience. There's a lot of spacing between rooms, so you have a lot of privacy. The staff is very nice and helpful. Breakfast (which was included) had a lot of variety, and a really cool touch with fresh coco for water.

Value for money was not the best. It was a fantastic hotel, but also very expensive. And there were a couple of small things that added friction unnecessarily.. for example - after checkout we waited for 30 minutes to get our car, or also during checkin they took our passport while we were still sitting in our car (they could have welcomed us in first before taking our passports..). Nothing terrible - it was overall a good stay. But given the price i would expect it to be outstanding, and there were a few small annoying things.

A beautiful hotel with a 5-star plus service. Breakfast in Nayara Gardens is a great start to wonderful days. The property has a great selection of restaurants, the food quality and choice is superb. All staff are friendly, helpful and knowledgeable about all aspects of the wildlife in Costa Rica and their culture. We had 6 excursions arranged by the hotel and the best, without exception, were with the Nayara guides. Back to the hotel to unwind in the pools or Thermal Springs or have a pampering in the Spa - every day memorable. Amazing value for the standard of accommodation provided.

The trip was too short. We stayed 13 nights and would have loved another week.

ABSOLUTELY EVERYTHING! By far the best place we stayed in Costa Rica and wish we would have been able to stay more nights… we will be back! If there were a rating higher than 5 stars this place deserves every single one! The attention to detail and their guests needs is unparalleled. We’ve stayed in luxury hotels, resorts and safari lodges all over the world and this one takes the prize!! From the La Fortuna views to the variety and execution of the food to the wildlife and nature that sounds and makes each village seem exceptionally private and peaceful this place has exceeded any expectations we had of it being one of the best in the world! So much to do. Spa was AMAZING!! We saw our only sloths in CR at the resort… several of them and even a baby… not to mention the most wildlife of anywhere we stayed. One night was not enough, but it’s all we could get for our large group and we are SO glad we stayed! We will be back for longer!!

We stayed in one of the larger, but older garden rooms and our kids got the newer rooms with the jaw dropping views of La Fortuna (make sure you request the newer rooms with the view and plunge pool. The older room was still very nice and clean, but I did not like all of the lush rainforest surrounding our plunge pool and could not relax for fear of a snake plunging in with us… just me but the view of La Fortuna was so much better in the other room and the vegetation was less around the pool. Also, I would recommend non ceramic shampoo/conditioner/soap dispensers in the showers… they are so dangerous (because you have to pick them up or they slip) and they are easily broken causing a danger for feet. They are beautiful, but not safe or practical in the showers.

The property is amazing, you truly feel in the rainforest. We saw sloths, motmots and other birds. Staff was really nice and food was really good as well. They have a lot of options for people with food allergies / intolerances and are constantly asking if someone needs alternatives or something to pay attention to. We definitely want to visit again!

There is nothing I would change

Everything! The staff was amazing, all of the access to the different pools was fantastic- you really didn’t need to leave the property at all. Really loved the hot springs as well.

Nothing big. The only minor item that would be a great addition to the stay we had is to have iced coffee included in breakfast.

The breakfast was superb. The staff were super friendly, efficient, and helpful. All of the restaurants were top notch. The villas were perfect, the cool pools and thermals pools were beautiful, and the swim-up bars were fantastic. The single best hotel I’ve ever experienced.

Nothing could have made it better.

Everything. The most amazing place I’ve ever been. Excellent food, tons of animals on property (saw baby sloth from five feet away!), the staff would give us impromptu Spanish lessons… swim up bar in the springs had amazing bar tenders, special treats upon check in, turn down service, at the Italian place. I wanted to go back as soon as I left. 😂

I would have liked more walking trails accessible from the property if they are looking to improve.