Probably the best experience ever ! Perfect location, lovely, clean hotel, with all necessary facilities. Extremely friendly staff. Wonderful breakfast. Don't try to find better place to accomodate in Zagreb ! You will not succeed ! Many thanks, see You again. BOK !

Simply, impossible to find anything to complain in this nice hotel !

Regarding the hotel and facilities, everything was good.

The guy on the reception desk was absolutely not friendly person. There was 3 persons in total, two of them was ok, but one guy was absolutely arrogant with not any reason and he was not professional at all. To be honest I didn’t tell him nothing only because I was with my childrens. Unfortunately I don’t know his name… but I can suggest to the management team to check who makes checkin us that evening and you will see who it was. I can only recommended that this person can’t work on this position, or at any other position where he will communicate with the guests…

Our stay at the hotel in Zagreb was truly wonderful. From the moment we arrived, the staff was welcoming and professional. We were pleasantly surprised to receive a complimentary upgrade from a standard room to a superior one — a much more spacious and airy room that made a big difference in terms of comfort. The bed was exceptionally comfortable, contributing to a relaxing and restful experience overall. The hotel itself has a modern, elegant design and a very calm atmosphere, perfect for unwinding after a day of exploring the city. Although the hotel is located about a 20–30 minute walk from the city center, we actually enjoyed the walk — it allowed us to discover local neighborhoods and experience a more authentic side of Zagreb. In short, it was a great stay, and we would gladly return. Highly recommended!

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It was a late night booking (arrived after midnight because of treffic) and the room we booked was already gone (due to some glitch between booking and hotel) but they upgraded us to 2 seperate but better rooms. Rooms we were given were great, comfortable and spacious. Very clean. Parking available (for extra charge). Staff was very friendly and helpfull to get everything done in fastest possible time. Rooms were mostly quiet.

There was some noise that was present most of the night and in the , to me it sounded like the shower hose banging on the bathtub from neighbouring rooms (up and down and sides).

Clean and big superior room. Modern hotel.

We weren't in a rush in Zagreb, and staying 2 km away from the downtown area allowed us to enjoy a quiet, less touristy neighborhood while still being able to reach major spots either on foot or by taking tram 13. The room was spacious, but we found it a bit dim even after turning on all the lights. The restaurant, open from 6:30 AM to 11:00 PM, became a reliable option for dinner during our stay. At 28 euros per person, it was slightly more expensive than expected, but the warm dishes and soups (similar to what you’d find at a Chinese eatery) were a hit with my friends. Getting to Zagreb Airport took about 20-30 minutes and cost around 22 euros via Uber, which is affordable for a group or business travelers. However, public transport might not be the most convenient option, as it doesn't operate frequently between the hotel and the airport and requires interchange.

we booked two rooms with triple beds. Unfortunately the hotel couldn't give us the rooms we booked because it was already taken, they have made a mistake in the booking. Instead, we got three rooms with two beds in each room. For us, this was a big problem because with kids, this was not a good solution. The hotel apologised and offered us a free breakfast + free parking as a recompense. The stuff was extremely friendly, lovely and nice so we accepted. The rooms were very clean and the beds sooo comfortable 👌

They made a mistake in our booking so I couldn't get my sleep but we got an arrangement. Everything OK. The cleaning lady came to clean our room without us having checked out. This was also a shock.

The room was quite spacious and comfortable. Elevators worked well for a hotel this size, as I was never waiting too long. Rooms were clean and service was exceptional. The attached gym was a nice bonus. I would highly recommend.

The restaurant was lacking and the location is more closer related to the business part of town as opposed to the touristic part of town, so finding a place to eat on the weekends was about a 20 minute walk away. There isn't really public transit going towards the touristic area either, though there is heading to the train/bus station.

The bed was extremely comfortable. The room was clean and quiet. We came for a concert at a venue around the corner, so the location was perfect for us. Easy for the Uber drive to find us to take us to the airport as well!

We were unable to get the air conditioner to go below 24 deg C, which is way to warm to sleep. However, we should have contacted the front desk, but did not. This may be something that is fixable. There is also an overwhelming perfume/cologne scent when you walk into the lobby that we found to be a bit obnoxious. This was only in the lobby however, and the rooms smelled clean and fresh.

Very friendly staff, nice new hotel, fantastic superior rooms, where the giant TV provided an extra experience. Due to its central location, it was within walking distance to everything, and the parking garage next to it was convenient.

Although meals were available at a much longer interval than in other hotels, both the breakfast and dinner offerings fell short of 4* expectations. The breakfast juice was also watered down. This would definitely be worth improving and then it would be a great, recommendable hotel!