The room was nice. The staff was friendly and courteous. Breakfast was as good as my previous 2 stays. Woud and have recommended this facility to others.

Some type of bathroom night light would be nice for those of us who need to use the facilities while sleeping. Maybe consider having an electrical adapter from 220 to 120 volts for guests who might need one. Mine didn't fit the outlet but luckily I found an electrical supply store near the Krizkova Metro Station/

The location of the hotel is perfect - just 3 stops by tram to the centre of the old town. A lot of restaurants and food stores nearby. A very kind, friendly and helpful stuff. Excellent cleanliness, rich breakfast.

Some of the rooms that the members of our group stayed were so small that one could hardly turn round. The beds were hard and the pillows inconvenient. We saw that the hotel had started to refurbish the interior of the rooms with new matraces and we hope that in the near future the stay will be excellent.

I've been here before, 8 years ago. And was pleased back then, that's why I decided to stay at this hotel again. And it was again super service, nice rooms, great breakfast. Some people may complain about the beds being a bit hard, I actually like that and slept very well. There's parking spaces and I could leave my bicycle in the garage. I had to leave early in the morning (at 5 a.m.) which was not a problem - there's a 24/7 reception. The staff is very friendly and helpful. I enjoyed the breakfast a lot. The breakfast room could look a little nicer, has a bit of a canteen look like this, but I don't really care that much about it. I already knew that the hotel is a bit off city center, but I actually liked walking a bit. There's also busses and trams just in case. The railway station isn't that far away if you take the underpass and then walk to the Podchod na hlavní nádraží/směr Seifertova entrance on the other side of the railway station's main entrance. All in all I enjoyed my stay here a lot.

I was expecting a single room, but there was a bedroom with a double bed, a very adequate kitchen with an additional bed, besides a huge shower room and a toilet. Breakfast was very adequate, help yourself, but not really special. Parking outside was free at weekends and 22:00-8:00 weekdays, but after that required payment and I am not sure how long is possible. The hotel had some spaces of its own that could be booked, but this was not necessary for us. Near a railway line, but we were on the other (street) side and heard nothing. Walking distance into town and close to the bus and rail stations.

The apartment room was spacious, clean and comfortable. Location was close to centre and station. Good restaurants around.

We came to check in a few minutes before 14:00 and the receptionist sent us up to our room and said it was ready, when we came to the 3rd floor there was this angry housekeeper that sent us back downstairs because the room wasn’t ready yet. This all would be understandable and OK if she wasn’t rude to us and to the receptionist, it was highly unprofessional and we didn’t feel comfortable. The room was ready at 15:00 instead of 14:00…

Friendly helpful staff who speak English, a 24/7 snack/drink bar which also provides pizzas you can heat up in the evening, good breakfast range.

The heating in the room varied a lot. The dial on one radiator was broken, probably from someone trying to turn it. The staff replaced the dial, but I think these radiators aren't meant to be adjusted by the guests. The dials are fixed in place. We opened the windows sometimes to let out the heat, which was OK during good weather. The breakfast range was very good, but unfortunately, they served 'scrambled eggs', which are probably cooked in boiling water and quite tasteless.

Very clean and bright, handy for public transport and very quiet. Breakfast had plenty of choice and the staff kept everything filled and were very efficient.

Although had tea/coffee facility in room, didn't actually have any sachets so had to buy my own. Not a major issue but just a suggestion. Also a/c not on and considering temp in the 30's the room was like an oven when we went in. Again not a major thing but would have been nice to enter a cool room

Having read a few negative comments about this hotel I was slightly worried but prepared to give it a chance due to the price. The hotel is situated in a quiet part of the city but has many nice bars and restaurants close by. My room was in the Plus part of the building but I didn’t find any problem navigating my way. I’ve stayed in many large hotels which I far more confusing. My room was located at the front of the building so I can’t comment about the proximity of the train lines. The street below was very noisy when the children arrived for school in the morning. I always travel with earplugs so I had no trouble sleeping! Contrary to other reviews my bed had proper mattresses and this had a thin memory foam topper which is maybe what others were confused by?? My bed was extremely comfortable and I slept well The room must have been recently refurbished as everything was brand new. The bathroom was spotless and more than adequate. Breakfast was a proper feast with loads of choice and nice fresh items in offer. Reception staff were very helpful advising directions and recommendations on where to eat. Overall I was delighted with my stay and for the price it was exceptional as a 3 star hotel.

Nothing. No safe for your valuables was about the only improvement I can think of.

The hotel was easily accessible via the tram and metro. A 8-10 minute walk to the nearest metro station and a 6-8 min walk to the tram that connects to Old Town. The staff were friendly, welcoming, and helpful. The room was quite big but was a little old, requires renovation.

The hotel has an in-house sauna which you can use for 20 euros/hr. Unfortunately, it was not working when I asked to use it. The rooms could do with some renovation work.

Excellent location in beautiful Karlin - near the bus station, Metro, and tram lines. The room is a classic budget room, with a reasonably comfortable bed. Breakfast had a great range of options that could only displease the pickiest person on earth. There's a sauna that I never used, but a nice touch. Wi-fi was good enough to hold an online meeting but it was a little blocky at times.

Hard to make a proper criticism - it's a budget hotel so don't expect the greatest luxury. My one beef is small - pillows are meant to support your head, not disperse under the weight placed on top of it.