Our room size (quadrapule) was excellent. It didn't feel cramped at all contrary to our expectations! The staff at the reception desk both at time of checking in (Khang) and at time of checking out (Soṅa) were extremely friendly and accommodating. They were kind enough to get us an earlier check in as well as a later check out. The housekeeping lady on the 6th floor - sorry didn't get her name, was also very sweet to us. The complimentary gifts and the welcome drink were very much appreciated. Very thoughtful of the hotel management. The access to the hotel is very convenient. The metro station of Krizhikova is bang next door and the tram stop of the same name is right around the corner. So location wise - absolutely no complaints there. There are a number of small eateries and a grocery store (Billa) within a few hundred metres for essentials you may want to purchase. FYI, water from the tap is drinkable. Breakfast had a lot of options so I'm sure everyone will find something to their liking.

The bathroom needs a few more hooks to hang wet towels as that can be a problem with 4 people using the shower and therefore using 4 towels. I also think that the bathtub could use some kind of a small railing to help when getting out of it especially for older people.

Staff was very friendly and we even got a welcome gift (voucher for mulled wine as well as a bottle of wine in our room) as well as the Prague Pass. Breakfast was good, varied each day and had all the necessary food and even cake. For us, the location was perfect. 10min by foot from the bus station, groceries and bars close by and city centre and castle in walking distance (we are used to walk a lot though). Otherwise, tram station only a few steps from the hotel. For a 3 day city trip it suited our needs perfectly.

The shower hook was loose, so the shower head didn't stick to it. And the escalator is tiny, so especially with luggage quite interesting to get into it.

My room was spotlessly clean. The staff spoke good English. Breakfast was wonderful, with different hot items each morning, and a bewildering selection of cold food. The easiest way to get there from the airport is to catch bus 100 to Zlicin, then the metro direct to Krizikova. The hotel is right by the station, but easily missed! If you are 65+, all public transport within Prague is free, and trains and inter-urban coaches are half fare. Just keep your passport with you. 'Senior' is the same in Czech.

There was no milk supplied with the tea and coffee in the room. When I requested some, the receptionist brought me some in a glass! The only TV channels I could find were Czech language.

I travel a lot to Prague for work, and this was a very pleasant surprise. Great stay, great value for money, very nice staff. The room was nice, with a lot of attention to detail, and a comfy bed. I slept really well which is not often the case. The breakfast was good, rare at the price. The location was fantastic, both for my work, but also due to being next to the metro, and with a lot of restaurants and nightlife all around. Staff were really friendly and helpful - I hope their manager is reading this!

The building is nothing special, and the lift old, but considering everything else was great, who cares. I had to run the water for a bit in the bath to get it to run clear. Probably old pipes but you might want to get housekeeping to run the water briefly between stays, or check your plumbing.

- breakfast is until 11:00, while in most hotels it's until 10:00. It's much better for people who don't get up early and I wish it were like this in other hotels too - tasty interesting breakfast, some products change daily - location was good for me - toilet is a separate room, but you should go through shower to reach it, so in some families people can use toilet every if shower is occupied - metro and tram stops

- noisy street, if windows are open we can hear people later night and early morning - bed were very creaky - there were some noises from time to time, even in the night - they left a bottle of wine as a compliment for 10 star review. On one hand, they just give you a wine with no obligations which is good, but in other hand, extremely good rating here can be inflated by such reviews

The staff were very friendly and helpful. The room was clean and came with a complimentary bottle of wine and fruits. Because of the heat, the receptionist brough an additional bottle of cooled wine on the house, very thoughtful. The location of the hotel is great, so many restaurants and convenient stores around. Easy access to the metro station and tram line.

The hotel needs a bigger sign outside as it is overshadowed by other amenities and can be easily missed. The room on the 7th floor was rather hot but there was a fan. Ideally bottled water rather than tap would be best in this case. I had an issue with the shower, rather small but specifically the shower head was not the best. It kept falling and and was rather short. A new shower head could be an easy fix here.

In the Karkin neighborhood, next to the metro station and few tramlines, 10 minutes from the city centre . Ms. Pavlina at the reception walked me to the room to make sure everything was ok. In the room there was a complimentary bottle of wine, I found it a nice welcoming gesture.

Message for Booking.com. When I booked more or less 10 days before I paid about 75 EUR for a single room. The same day I arrive to Prague, before I checked in I checked again your website and a single room was about 50 EUR. Si, I didn't like to find out such a difference of price for the same room, same date, same hotel

The staff was excellent—very caring and helpful. The rooms were impeccably clean. Good breakfast The hotel is very well-located, with easy connections to other parts of the city via metro and tram. There are great restaurants nearby offering all types of cuisines. The area has lovely walking spots for evening strolls. Plenty of parking space is available, and the hotel arranges parking in advance (just share your car number plate details). Parking is free of charge for the duration of your stay. The hotel provides tourist cards, which offer discounts for some popular attractions in Prague.

The restaurant could be a bit more spacious as it can get crowded at times. The elevator is small and sometimes there is a bit of a wait.

Great value for comfort and money! Definitely recommend staying if outdated decor isn't an issue! The building seems to be from soviet era which gives it a bit of nostalgic touch as being part of Soviet Union is part of Czech Republic's history. Hotel was very clean, breakfast was delicious and staff was very attentive and polite. Metro station and tram stop just few steps away, grocery stores, restaurants all within short walking distance. Very close to city center. Me and my daughter had a great time staying there on our weekend city break. When I made the reservation months ahead I had written that we are coming to see G-Eazy on his world tour. I was very pleasently surprised the night of the concert when I heard G-Eazy songs playing in the lobby. Such a nice little gesture that melted my heart! If anyone else is traveling to see any artist performing at Forum Karlin then this is the place to stay - it's literally 5 minutes walk from the arena. I would also like to point out the hotel's responsiveness as we arrived earlier than our initial check in time - they had the room ready and didn't charge anything extra. They also offered free welcoming drink and upon check out we were gifted discount voucher for future accomodation and water bottles for our travel back. 100% recommended!

The cleanliness and hospitality were exceptional. The room was spacious and even had a bathub (which is rare for CZ republic). Breakfast was very good, there is awareness and signs like "gluten free."" Upon arrival, we were offered a bottle of wine and some fruits, which was very nice, and the hotel offers discounts to places in the city. Very close to metro and tram.

There were no easily accessible outlets. Could have been nice to have another chair and liquid hand soap. The nearest metro station does not have elevator yet (May 2025).